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Van der Valk Waterloo

4.0 star property

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Photo gallery for Van der Valk Waterloo

Daily buffet breakfast (EUR 22 per person)
Meeting facility
Interior
Junior Double Room | Minibar, in-room safe, desk, soundproofing
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
$102
includes taxes & fees
Feb 15 - Feb 16

Explore the area

View in a map
Chaussée de Tervuren 198, Waterloo, 1410
  • Place, Wellington Museum
    ‪16 min walk‬
  • Place, Avenue Louise
    ‪20 min drive‬
  • Place, La Grand Place
    ‪27 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪24 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | Minibar, in-room safe, desk, soundproofing

Executive Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(11 reviews)
  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Double Room

Junior Double Room | Minibar, in-room safe, desk, soundproofing

Junior Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 249 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Van der Valk Waterloo

4-star Waterloo hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Van der Valk Waterloo offers 79 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 1722 square feet (160 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Van der Valk Waterloo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Van der Valk Waterloo has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 22 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,722 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 12 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Martin's Grand
Martin's Grand Hotel
Martin's Grand Hotel Waterloo
Martin's Grand Waterloo
Waterloo Grand Hotel
Martin's Grand Hotel
Van der Valk Waterloo Hotel
Van der Valk Waterloo Waterloo
Van der Valk Waterloo Hotel Waterloo

Van der Valk Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 251 out of 474 reviews
Rating 8 - Good. 170 out of 474 reviews
Rating 6 - Okay. 33 out of 474 reviews
Rating 4 - Poor. 7 out of 474 reviews
Rating 2 - Terrible. 13 out of 474 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Nicholas, Ringwood

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have stayed at the Van der Valk a few times and have always enjoyed my stay. Unfortunately on this occasion I was extremely disappointed; a flushing toilet & hot breakfast are minimum requirements.
Stayed 1 night in Oct 2025

10/10 Excellent

michal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean,new and big
Stayed 1 night in Sep 2025

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness
Modern building behind older facade. Good parking. Steps up to hotel entrance. Excellent clean and spacious bedroom. Seemed short of staff, so service slow. Some young staff seemed under-trained, and rather bored by their work. Too much loud music in dining room.
Stayed 1 night in Sep 2025

8/10 Good

Derek

Traveled with family
Liked: Cleanliness, staff & service
G
Stayed 5 nights in Aug 2025

10/10 Excellent

SUNG NAM

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is convenient, and the room is clean and quiet. And the staffs were polite and kind.
Stayed 4 nights in Aug 2025

10/10 Excellent

XILIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant is good, worth a try!
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Hotel is in a great location with plenty of parking Staff very helpful and rooms clean and comfortable. Good restaurant on site Train station 20 mins walk away for links to airport and Brussels Will definitely use again when in area
Stayed 2 nights in Aug 2025

10/10 Excellent

Paulus

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel looks great for the money paid. Near the Waterloo battlefield and near restaurants. Room is larger than typical European rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quiet, relaxing hotel

A lovely quiet hotel with an on-site restaurant and outdoor bar. Very comfortable. Near to shopping area and public transport.
Stayed 2 nights in Jun 2025

6/10 Okay

Louise

Liked: Cleanliness, staff & service
Nice hotel and great staff. However, a light under the bedside table kept coming on and off randomly in the early hours - several times a night. I asked the front desk to have someone sort it out on 3 occasions and it was never dealt with. 7 night stay with very interrupted sleep. Won’t stay here again. Apparantly lots of people have complained about these lights. They need to remove them as they add no value other than ambience - which isn’t required at 4am!
Stayed 7 nights in Jun 2025

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Good locàtion.

Nice room 20 minute walk to centre of waterloo, but along busy road. Well loçated for battlefield Bar not manned most of the time gettìng served took time! Reception staff very helpful and would fetch staff to serve. When weather improved so did seřvice! Breakfast buffet style and whilst not the best did the job well.
Stayed 2 nights in Jun 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
The onsite restaurant is pretty and adequate. The rooms are basic, but the walk-in rain shower is nice. Bathroom amenities need an upgrade. They provide only a small sliver of soap and small bottle of body wash for washing and bathing. There are no washcloths, which probably means their clientele is mostly European.
Stayed 5 nights in May 2025

10/10 Excellent

Lai Yee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very clean, staff are friendly, breakfast is great!
Stayed 1 night in May 2025

8/10 Good

Nicholas, Ringwood

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice hotel in nice location. Use regularly on business.
Stayed 1 night in May 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go-to when in Waterloo. The hotel is always spotless and you see constant cleaning and attention to every nook by dedicated staff. The rooms were all redecorated and are gorgeous. Sleek Euro business modern with warm tones and soft lighting with excellent beds. Staff is very attentive and happy to help make your stay, cocktail or meal enjoyable.
Stayed 6 nights in Apr 2025

10/10 Excellent

Bernard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful facility. The bar and the restaurant were fantastic. Really got a wonderful rest as well. We will be back next time we visit Waterloo!
Stayed 3 nights in Apr 2025

10/10 Excellent

Tomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent service and food. Rooms are very nice and the bed was very comfy. I would definitely recommend this hotel
Stayed 1 night in Apr 2025

10/10 Excellent

dale

Traveled with partner
Liked: Cleanliness, amenities
Beautiful hotel with a hospitable staff
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff was so helpful. Its a shame that the hotel is in middle of nowhere. The room was immaculate and the bed plus the pillows were amazing as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

MIA BUENSUCESO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there to visit the Battle of Waterloo site. Its not close to the hotel of course but since we have a car it was convenient. Hotel looks newly renovated. Really classy, very spacious and very clean. Love the breakfast. Friendly staff.
Stayed 2 nights in Feb 2025