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The Lux Hotel & Conference Center, an Ascend Collection Hotel

2.5 star property

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Photo gallery for The Lux Hotel & Conference Center, an Ascend Collection Hotel

Lobby
Dinner served
Exterior
Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
The current price is $119
includes taxes & fees
Jun 14 - Jun 15

Explore the area

View in a map
2468 State Route 414, Waterloo, NY, 13165
  • Place, National Memorial Day Museum
    ‪2 min drive‬
  • Place, It's A Wonderful Life Museum
    ‪3 min drive‬
  • Place, Cayuga Lake State Park
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(56 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(46 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

The Lux Hotel & Conference Center, an Ascend Collection Hotel

Waterloo hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite. Housekeeping is available on request.
The Lux Hotel & Conference Center, an Ascend Collection Hotel offers 147 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This Waterloo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to a seasonal outdoor pool, The Lux Hotel & Conference Center, an Ascend Collection Hotel provides a fitness center and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 9180 square feet (853 square meters) include conference space. This business-friendly hotel also offers laundry facilities, a front-desk safe, and an ATM. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in June 2023.

The Lux Hotel & Conference Center, an Ascend Collection Hotel is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Woody's Bar & Grille - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Woody's Bar & Grille

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 9,180 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Grab bar in shower (36 inches high)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - June 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay

Service animals are welcome, and are exempt from fees

2 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Waterloo Seneca Falls

Quality Inn Waterloo

Holiday Inn Waterloo-Seneca Falls Hotel Waterloo

Waterloo Holiday Inn

Holiday Inn Waterloo Seneca Falls Hotel

Quality Waterloo

Quality Inn near Finger Lakes Seneca Falls

The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel

The Lux Hotel & Conference Center, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 293 out of 542 reviews
Rating 8 - Good. 147 out of 542 reviews
Rating 6 - Okay. 63 out of 542 reviews
Rating 4 - Poor. 27 out of 542 reviews
Rating 2 - Terrible. 12 out of 542 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
Amenities, front desk staff were excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
we really enjoy staying there. This is our second time. The restaurant is fantastic
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it's a really nice place to stay!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness
Nicest staff ever, truly wonderful. Clean and roomy.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Great overnight stay . Clean rooms, comfy beds and friendly staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms- lovely location!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillow were fantastic and hotel was conveniently located to our destinations.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Staff was great, room was clean. Breakfast was not good.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the hotel itger than breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Will book here again
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel to stay at
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff upon check in were great….. very friendly and helpful…… rooms were very clean…,. Breakfast was a nice touch.,.., highly recommend staying here
Stayed 1 night in Nov 2025
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place in a convenient location for our overnight stay. Friendly staff and the breakfast was very good.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Kristina

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel Really could use and remodel. The room was clean and the bed was comfy, but it was pretty outdated.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kristi

Liked: Cleanliness, staff & service, amenities
Clean room. Very spacious, comfortable bed. Nice shower and cool blinds for the room that featured artwork/ photography
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight stop- very comfy bed.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It had a great location to restaurants and the breweries and wineries that we wanted to visit. The hotel had everything that we needed.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ramakrishnan

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay with family.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 4th time we have stayed here. Clean, staff is friendly, plenty of parking & comfortable beds. We would recommend this hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great stay- very nice room!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast !
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
The comfiest bed I have ever slept in!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Denny

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy our stay
Stayed 2 nights in Aug 2025