This smoke-free lodge features express check-out and free self parking. Housekeeping is available on request.
Crandell Mountain Lodge offers 17 accommodations with coffee/tea makers. Bathrooms include showers. Housekeeping is provided on request.
Crandell Mountain Lodge features a terrace and express check-out. The property has a front desk available during limited hours. Complimentary self parking is available on site.
Crandell Mountain Lodge is a smoke-free property.
Languages
English
Property amenities
Parking and transportation
Free self parking on site
Conveniences
Limited-hour front desk
Guest services
Housekeeping (on request)
Outdoors
Terrace
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bathroom
Shower
Towels provided
Food and drink
Coffee/tea maker
More
Heating
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Crandell Mountain Lodge Lodge
Crandell Mountain Lodge
Crandell Mountain Lodge Waterton Park
Crandell Mountain Waterton Park
Crandell Mountain Lodge Waterton Park
Crandell Mountain Lodge Lodge Waterton Park
Crandell Mountain Lodge Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 354 out of 883 reviews" "
10 - Excellent
354
Rating 8 - Good. 316 out of 883 reviews" "
8 - Good
316
Rating 6 - Okay. 126 out of 883 reviews" "
6 - Okay
126
Rating 4 - Poor. 60 out of 883 reviews" "
4 - Poor
60
Rating 2 - Terrible. 27 out of 883 reviews" "
2 - Terrible
27
8.4/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Marlon
Oct 13, 2024
Marlon
Stayed 1 night in Sep 2024
8/10 Good
dave
Traveled with partner
Oct 12, 2024
Liked: Cleanliness, staff & service
Nice bed,very close to the lake. A little rundown on the outside and the mouse traps in the room make you feel a little uneasy,but for a night it was satisfactory
This is the sweetest hotel! So Canadian! Teapot in the room (beside the coffeemaker). Great dining across the street. Lovely room with stove, microwave, and fridge.
Rooms are as expected for the price. Reception was kind and helpful. Main issue was the cleanliness. Room was extremely dirty, particularly the floor. Our socks were basically black on the bottom, and if we were barefoot our feet bottoms became black. Mopping needs to happen as the floors need a good scrubbing. Other than that, Waterton is a beautiful town, and so safe with kind people and glorious views. If this hotel does a few things better, I’m sure they’ll be much more successful!
The propperty was dusty me and my kids were having issue breathing.
They didnt clean the stairwell that took you to the property.
I asked them to clean the room by 9h00 am ,
they came at 4h30 to clean it so had to take the kids out for a walk while they do that.
The location is great and i think its a little bit overpriced for what it is.
Crandell is dependable and we have been coming there for a number of years. It could really use a refresh. Start with the deck out front and rework the rooms to make them a little more user friendly. Eg. the room we had was nice, with the fireplace and kitchenette, but the bathroom was skinny and awkward to use.
Gregory
Stayed 1 night in Sep 2024
8/10 Good
Dane
Traveled with partner
Oct 1, 2024
Liked: Cleanliness, staff & service, amenities
Bedroom had nice touches. Bathroom was tiny. Deck in front of property needs work.
Great place. Location was good
Pub food was excellent. Nice property
Duane
Stayed 3 nights in Sep 2024
8/10 Good
Brad
Oct 1, 2024
Liked: Cleanliness
Brad
Stayed 3 nights in Sep 2024
6/10 Okay
Lisa
Traveled with partner
Sep 29, 2024
Liked: Cleanliness, staff & service, amenities
Cute place with a clean room. The building itself needs some TLC. Hallways have dirty old carpet, which is not a great first impression. We were relieved that the room itself was updated & clean. Room doors are very old and sound proofing is not very good. It does seem like they are working on renos. We were fine with our stay but like most places since Covid, prices have gone up but quality has gone down.
Lisa
Stayed 1 night in Sep 2024
6/10 Okay
Hana
Sep 28, 2024
Liked: Staff & service
The hallway really needs new carpet and wall paper. It had musky smell to it.
Room was good but bathroom door needed grease badly
In bad need of paint in the exterior. Room very small , no hangers to hang clothes. Entrance very dirty. Will not stay there again.
Jeanine
Stayed 2 nights in Sep 2024
8/10 Good
D Barbara
Sep 26, 2024
D Barbara
Stayed 1 night in Sep 2024
4/10 Poor
Steve
Traveled with partner
Sep 25, 2024
Disliked: Cleanliness
Stairwell was very narrow and steep. Not conducive for carrying luggage up.
A bait mouse trap sitting in the room does not make you feel very comfortable.
Electric fireplace had been worked on and was not even assembled back together before we had the room. Assembled and an out of order sign would have appeared much better.
Steve
Stayed 1 night in Sep 2024
8/10 Good
Salvador
Sep 25, 2024
Liked: Staff & service
Beautiful setting. Just average room.
The staff are lovely, and the waterton of course is stunning. But our room was not the cleanest. You could see the dust and spiderwebs aroundbthe fans and the corners of the room. Our bed seemed old, and the two leather chairs in the room should be thrown out. They have zero support. Lightbulbs were out.