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Heritage Inn Hotel & Convention Centre Pincher Creek

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Inn Hotel & Convention Centre Pincher Creek

Front of property - evening/night
Indoor spa tub
Elite Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Mini-refrigerator
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Pool
    Pool

Explore the area

Map
919 Waterton Avenue Hwy #6, Pincher Creek, AB, T0K1W0
  • Pincher Creek Library
    8 min walk
  • Pincher Creek Golf Club
    9 min walk
  • Central Park
    12 min walk

Room options

View all photos for Deluxe Room, 2 Queen Beds (Elite Double Queen)

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds (Elite Double Queen)

  • 371 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Standard Double Queen)

Standard Room, 2 Queen Beds (Standard Double Queen) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds (Standard Double Queen)

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 263 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Twin Beds

  • 592 sq ft
  • Sleeps 6
  • 2 Twin Beds

Similar properties

Exterior

Travelodge by Wyndham Pincher Creek

Breakfast included
Pet friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (904)
The price is $78
per night
$86 total
includes taxes & fees
Dec 7 - Dec 8
Travelodge by Wyndham Pincher Creek

About this property

Heritage Inn Hotel & Convention Centre Pincher Creek

3-star Pincher Creek hotel connected to the convention center, close to Kootenai Brown Pioneer Village
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a spa tub are onsite. Weekly housekeeping is available.
Heritage Inn Hotel & Convention Centre Pincher Creek offers 77 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Heritage Inn Hotel & Convention Centre Pincher Creek provides a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

2 meeting rooms are available. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and laundry facilities. Complimentary self parking is available on site.

Heritage Inn Hotel & Convention Centre Pincher Creek is a smoke-free property.

Breakfast is available for a surcharge each morning.
Seasons Cafe & Eatery - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Cactus Parrot Lounge - This bar serves light fare only.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cactus Parrot Lounge
  • Seasons Cafe & Eatery

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Heritage Inn
Heritage Inn Pincher Creek
Heritage Pincher Creek
Pincher Creek Heritage Inn
Heritage Hotel Pincher Creek
Heritage Inn In Pincher Creek Alberta
Heritage Inn Hotel Pincher Creek
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Pincher Creek Hotel

Heritage Inn Hotel & Convention Centre Pincher Creek Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 324 out of 937 reviews" "
Rating 8 - Good. 358 out of 937 reviews" "
Rating 6 - Okay. 165 out of 937 reviews" "
Rating 4 - Poor. 60 out of 937 reviews" "
Rating 2 - Terrible. 30 out of 937 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold Pool
Tried this place out for a long weekend in Waterton. Room was clean, beds comfortable. Ice machine was behind front desk. Didnt use the restaurant but would have been very convenient. We hsd read reviews about the cold pool-should have listened. It was extremely cold, unable to enjoy with our children. Hot tub was broken. Pool area itself was great and would have so much potential if the pool was heated! For our family, kiddos love to swim, but would hesitate coming back here because of the cold pool
Stayed 3 nights in Jun 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
The place is good. My only concern is that the pool lights had fallen out of their place and were hangin in the pool. Besides being a safety hazard this could also be an electical hazard. It needs to be addressed immediately.
Stayed 4 nights in Aug 2024

8/10 Good

Mark

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was easy to find! When we enter of course the old smell of the building. Staff were nice, the location is quiet. In the room when the washroom faucet was opened at the other room beside, you will heard it and so loud if you are sleeping and someone open a faucet at the next room definitely you will be awake. Our bed is okay but the floor the carpet was not vacuum there were chips around the floor, even the washroom was not properly clean there were lots of hair specially at the back of the door, and top of the toilet cover is dusty and have hairs too. But anyways we enjoy the stay and may be its just minor things that we noticed but it can be easily to improve and make it better someday!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ferdinand

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Shelly

Traveled with family
Liked: Cleanliness
This hotel is also a lounge and a casino. The rooms were clean and comfortable, but the hotel tried to bill me three times the price of the first room for our second room, saying we booked it later. we reserved both rooms at the same time and challenged them, and they finally reduced the rate to what my Expedia reservation stated. Wont stay here again.
Stayed 1 night in Aug 2024

2/10 Terrible

Shannon

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I have stayed at many hotels- including another in Pincher Creek. This was without a doubt the worst front desk experience I have ever had. Lets start with checkin: there was none of the courtesy or information one usually gets. No “ you can find the wifi password here, our restaurant hours are this, our pool hours are this, ect. “. Just nothing. We did find the pool - only to discover you need to get a key at the front desk to open it. So off we go to get a key. Then once at the pool find out theres no towels- you need to get them at the front desk. Suggestion- maybe when someone is getting the key tell them and offer towels if needed. The towels by the way are slightly larger than a hand towel. Then there’s the advertised hot tub- good sized, lots of jets- but no way to turn them on. Back to the front desk to report and are told “we dont turn the jets on unless a maintenance person is here because it makes it cold”. What????? So- not a hot tub, just a hot bath. The room: the darkest , dingiest I can imagine. One small lamp in between both beds is only light . The toilet would only flush if you hold the handle down for 8 seconds. In fairness there are much nicer rooms- we saw them being cleaned and hotel had vacancy so not sure if it’s because we booked through Expedia? The worst though- checkout. I told him (same guy throughout all of this)-he never asked how our stay was- and he clearly couldn’t have cared less. Said not a word. My advice: spend more and stay at Ramada
Stayed 2 nights in Aug 2024

8/10 Good

Davinder

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

elaine

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Well rounded hotel. Front desk could be more helpful. You have to ask for pool keys and pool towels.
Stayed 2 nights in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff was very nice.
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Traveled with family
I feel like my main complaint is that the hotel was just not well decorated and dated looking. There was one accent wall in dark grey. Most of the room was decorated in white. and the dark grey did not help. It felt like you were staying in a hospital room instead of a hotel. It was a hospital room with more comfortable beds.
Stayed 1 night in Aug 2024

6/10 Okay

Kyle

Traveled with family
Liked: Amenities
Cold water tap did not work. There were socks found in the room upon arrival.
Stayed 1 night in Jul 2024

6/10 Okay

Esther

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nice sizeable room, comfortable beds. I thought I’d booked a room with breakfast included but apparently not so that was disappointing. I called ahead to see if pool/hot tub were functioning. Was told pool was but not hot tub. But hot tub was - only not very hot with limited jets working. One shower at pool didn’t work and there were no pool towels available. Desk clerk said they’d “given out 40 that day.” On a long weekend you’d think they’d expect that. On checking in clerk did not say one piece of information - restaurant hours, pool info and that you needed a key to access it, wifi…nothing. Nice room but everything else was below average.
Stayed 1 night in Aug 2024

8/10 Good

Val

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service
Good food at the restaurant
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was nice
Stayed 1 night in Jul 2024

4/10 Poor

Donna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor service and very dirty
Stayed 1 night in Jul 2024

8/10 Good

Maureen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was confusion pertaining to getting breakfast in the mornings.
Stayed 3 nights in Jul 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go to hotel in Pincher Creek
My husband and I always stay at this hotel, when we are wanting to spend time in Waterton and area. This has the first time we had a couple of areas that had been missed when cleaned. But as soon as I brought it to the front desk’s attention, they sincerely apologized, gave vouchers for free breakfasts, and promptly had the room re-cleaned . All persons who work at the hotel,(front desk/restaurant/lounge etc.) are very friendly and accommodating. Food is good, and pool area very nice. Recommend this hotel. We booked again in August to do a few things in town, and go to Lundbreck Falls that is only 25km NW of the town. Another beautiful area.
Stayed 1 night in Jul 2024

6/10 Okay

Donna

Traveled with group, Traveled with partner
Liked: Staff & service
There was ants in our room.
Stayed 1 night in Jul 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds, clean and quiet.
Stayed 1 night in Jul 2024

6/10 Okay

Voeun

Stayed 1 night in Jul 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Kush

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay
Stayed 1 night in Jul 2024