Best Western Watertown Fort Drum

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Watertown Fort Drum

Front of property - evening/night
Indoor pool, sun loungers
Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Premium bedding, pillowtop beds, individually furnished, desk
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, individually furnished, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • Gym
    Gym
  • Breakfast included
    Breakfast included

Explore the area

Map
300 Washington St, Watertown, NY, 13601
  • Roswell P. Flower Memorial Library
    2 min walk
  • Jefferson County Historical Society
    2 min walk
  • Sci-Tech Center of Northern New York
    6 min walk
  • Watertown, NY (ART-Watertown Intl.)
    10 min drive

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Best Western Watertown Fort Drum

Watertown hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center.
Best Western Watertown Fort Drum offers 160 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Watertown Fort Drum features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 8450 square feet (785 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Best Western Watertown Fort Drum is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (8,450 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1961
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)
  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Fort Drum
Best Western Fort Drum Hotel
Best Western Fort Drum Hotel Watertown
Best Western Watertown Fort Drum
Best Western Watertown Fort Drum Hotel
Best Western Carriage House Hotel Watertown
Best Western Watertown
Watertown Best Western
Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel
Best Western Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel Watertown

Best Western Watertown Fort Drum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 354 out of 1001 reviews" "
Rating 8 - Good. 345 out of 1001 reviews" "
Rating 6 - Okay. 166 out of 1001 reviews" "
Rating 4 - Poor. 84 out of 1001 reviews" "
Rating 2 - Terrible. 52 out of 1001 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Ike

Traveled with family
Liked: Staff & service
Expedia over booked the hotel. There were no rooms available when we arrived. We had to scramble to find a room that night.
Stayed 1 night in Aug 2024

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean. Pleasant staff. A definite consideration since so convenient to downtown.
Stayed 2 nights in Aug 2024

4/10 Poor

John

Traveled with family
Disliked: Staff & service, amenities
Getting old. No servicing of rooms forc3vnights
Stayed 3 nights in Aug 2024

10/10 Excellent

L

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 stars
Stayed 1 night in Aug 2024

8/10 Good

Celina

Stayed 1 night in Aug 2024

10/10 Excellent

Reva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I accidentally booked at this location, but stuck with the choice since it was so late in our travels that day. I was pleasantly surprised when we arrived. The front desk clerk was very kind and offered several options for a late check out. The beds were super comfortable. The cleaning staff were friendly too. Great accidental choice, I would definitely book again!
Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Tracey, Harrisburg

Liked: Cleanliness, staff & service, property conditions & facilities
staff was excellent. rooms nice and clean. would have liked info for TV channals and paper and pen in room.
Stayed 2 nights in Aug 2024

4/10 Poor

Rebecca

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I came here many years ago and enjoyed it. This time, room smelt musty, the breakfast was ridiculous, mess everywhere, worker in the back, not outfront attending. still had 1hr and a half to go in breakfast and no food out.. very poor. pool had slime on tiles getting out....green..just not attended to. very disappointing.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t Do It
Hate to give negative reviews, but this hotel is dirty, drab, and disgusting. Hole in the bath towel, chipped paint on the door, stopped-up sink, dirty finger marks on the bathroom door, peeled off chair “leather”, unfinished ceiling repairs, fruit flies on the breakfast bar, so many turn-offs. Front desk staff were cordial, though.
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Dale

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Adel

Liked: Cleanliness, staff & service
Dog friendly
Stayed 1 night in Aug 2024

4/10 Poor

Joyce

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

Lindsey

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very nice but seemed to be overworked and scarce. There were no towels or upkeep in the pool area the two days we were there. We called for towels and no once came. There were dirty items under the bed and stuff in the refrigerator that wasn’t ours. The mattresses were very hard and the pillows were half the size of normal ones. The sheet came off one bed and there was a brown stain on it. The towels were really soft so that was nice. The water didn’t drain well out of the tub or sink. There was mold on the ceiling in the bathroom and it was ridiculously hot in the pool room and breakfast room. It definitely needs some upkeep.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rafal

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Dated place. However clean and quiet. Perfect for family. The front man Ryan went out of his way for us to be comfortable. Good service still exists!!! 10 star service!
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The lobby and the hallways stink. Room smelled a bit moldy. Its an older hotel that needs updating. Front desk guy was friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Bobby

Traveled with group
Definitely worth the stay.
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At 6:00 in the morning there was a tree taken down just outside our room , The wood chipper and chain saw made it impossible to sleep. For the price I paid for my room I should not be deprived of my sleep.
Stayed 1 night in Jul 2024

8/10 Good

Donald

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Location anf hotel dated.
Stayed 1 night in May 2024

6/10 Okay

Kevin

Liked: Staff & service
A little dated but adequate for one night.
Stayed 1 night in Jul 2024

6/10 Okay

Rosemeryl

Traveled with family
Disliked: Property conditions & facilities
No cold water in room sink- unique to us filling water bottles
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Stayed 1 night in Apr 2024

6/10 Okay

David

Traveled with family and small children
Liked: Staff & service
No towels, shower drain clogged, fire alarm at 1AM, no phone in the room. No a good experience.
Stayed 1 night in Jul 2024

8/10 Good

Sara

Stayed 1 night in Jul 2024