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Best Western Watertown Fort Drum

2.5 star property

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Photo gallery for Best Western Watertown Fort Drum

Front of property - evening/night
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, individually furnished, desk
Indoor pool
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Premium bedding, pillowtop beds, individually furnished, desk
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pet friendly
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping

Explore the area

Map
300 Washington St, Watertown, NY, 13601
  • Roswell P. Flower Memorial Library
    ‪2 min walk‬
  • Jefferson County Historical Society
    ‪2 min walk‬
  • Sci-Tech Center of Northern New York
    ‪6 min walk‬
  • Watertown, NY (ART-Watertown Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, pillowtop beds, individually furnished, desk

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Premium bedding, pillowtop beds, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

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Exterior

Comfort Inn & Suites Watertown - 1000 Islands

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.2 out of 5, Very Good, (1004)
The price is $104
per night
$115 total
includes taxes & fees
Mar 8 - Mar 9
Comfort Inn & Suites Watertown - 1000 Islands

About this property

Best Western Watertown Fort Drum

Watertown hotel with free weekday breakfast
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Watertown Fort Drum offers 134 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

42-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Best Western Watertown Fort Drum is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1961
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from December 18 2024 to March 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Fort Drum
Best Western Fort Drum Hotel
Best Western Fort Drum Hotel Watertown
Best Western Watertown Fort Drum
Best Western Watertown Fort Drum Hotel
Best Western Carriage House Hotel Watertown
Best Western Watertown
Watertown Best Western
Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel
Best Western Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel Watertown

Best Western Watertown Fort Drum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 354 out of 1002 reviews
Rating 8 - Good. 344 out of 1002 reviews
Rating 6 - Okay. 167 out of 1002 reviews
Rating 4 - Poor. 84 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

LISA

Liked: Staff & service
Disliked: Property conditions & facilities
For the price point it served it's purpose. We arrived to find out the elevator is out of service (has been for an extended time according to front desk) and no rooms on ground floor with 2 beds. Not the end of the world for us - we're able bodied and could climb the stairs. However, it wasn't mentioned before arrival and this could be a deal breaker for some guests. The entry doors from the parking lot don't work with the keys so after hours you have a bit of a walk. Overall, for the price point I would stay again. Sheldon at the desk was super friendly and helpful at check in
Stayed 1 night in Nov 2024

4/10 Poor

Jo-Ann

No smoke alarm in the room; dog in next room barking the first night. We were 4 and only towels for 2. Dirty towels not picked up or fresh towels brought in. Front desk person very friendly and tried to help. Breakfast very good. Beds comfy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah, Ottawa

Traveled with partner
Liked: Amenities
Very friendly staff from the front counter, kitchen and cleaning staff.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for a 24 hour trip with my oldest ti Watertown. This is a nice hotel. Unfortunately, their elevator was out of service but we only had one flight of stairs to climb. Only downside, extremely noisy neighbours on our floors. Let their kids run around screaming until very late. And I get kids will be kids but, parents should parent.
Stayed 1 night in Nov 2024

8/10 Good

Judy A

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Loved it all. Was there to shop and the staff helped with our bags every time we came back to the hotel. They even changed our room so it would be more convenient for us.
Stayed 2 nights in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Claudia

Stayed 3 nights in Oct 2024

8/10 Good

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Elevator dirty
Stayed 2 nights in Oct 2024

8/10 Good

Bonnie J

Traveled with family
Liked: Staff & service, amenities
I thought the front desk was well maned and professional. Breakfast was excellent. The windows in the room were really dirty and old. People had written the date they had stayed in the fog from the shower. It was not recent. The pool area was clean, but could use some inviting decor and chairs.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was perfect sadly I couldn’t enjoy the room because I was stood up I checked out at 1am. the staff was great as usual!!
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mikayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot for a one night stay. We stayed here as a stop over for whitewater rafting. We used the pool which was nice
Stayed 1 night in Jun 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service representative who checked me in was great. He made checking in simple and covered everything I needed to know efficiently.
Stayed 1 night in Oct 2024

4/10 Poor

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was often not available, tried to call desk and no one ever answered, room service was by request but no one mentioned it on check-in, distance to walk to room and breakfast was too far for person with walking issues, pool area floor was dirty, exercise room floor was not picked up, no towels in pool area, room needs plugs updated for electronic devices, no luggage rack in room.
Stayed 2 nights in Oct 2024

8/10 Good

Bonita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel older. Rooms comfortable Has coffee and microwave in toom
Stayed 1 night in Oct 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service, room comfort
Building is a bit dated. Staff was great, good breakfast included.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Catherine

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was very nice. The bed was comfy and clean and the bathroom amenities were nice. But the place smelled like rotting mold, old smoke and mustiness. The bathroom door had a complete a hole through it where the doorstop was. It was good in a pinch, but I wouldn’t want to stay more than one night.
Stayed 1 night in Sep 2024

6/10 Okay

Gabrielle

Stayed 3 nights in Sep 2024

10/10 Excellent

Jessy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was very accommodating when we requested an early check in so we could attend a wedding.
Stayed 1 night in Sep 2024

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall our stay was great. The place was clean and the staff was friendly. Only complaint was linens. Our room was booked for 4 people and it only had 2 towels. But when I asked housekeeping for more towels they gave them no problem.
Stayed 2 nights in Sep 2024

4/10 Poor

Ashley

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The entire hotel smells of smoke and I’m a smoker! I can’t imagine what the non smokers think. The lobby is unlocked all night so anybody can come and go as they please. It’s clear that they aren’t receiving any support from corporate. The employees are wonderful but they can only work with what they’re given. This could be a beautiful hotel with the right investment.
Stayed 4 nights in Sep 2024

8/10 Good

MARY, CHURCHVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

BRYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to other eateries and restaurants.
Stayed 6 nights in Sep 2024