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Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

Exterior
Exterior
Point of interest
Point of interest
Indoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1290 Arsenal St, Watertown, NY, 13601
  • Kostyk Field
    4 min drive
  • Salmon Run Mall
    4 min drive
  • Jefferson Community College
    5 min drive
  • Watertown, NY (ART-Watertown Intl.)
    9 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Communications Accessible)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Jetted Tub

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds (Additional Living Area)

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room (Specialty)

  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn Watertown

Pool
Breakfast included
Pet friendly
Parking included
4.5 out of 5, Wonderful, (1001)
The price is $116
per night
$129 total
includes taxes & fees
Jan 6 - Jan 7
Hampton Inn Watertown

About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

Watertown hotel with restaurant
An indoor pool, a restaurant, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel offers 115 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers an indoor pool, a terrace, and a vending machine. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1005 reviews" "
Rating 8 - Good. 241 out of 1005 reviews" "
Rating 6 - Okay. 52 out of 1005 reviews" "
Rating 4 - Poor. 12 out of 1005 reviews" "
Rating 2 - Terrible. 9 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Christie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not up to standards for the room price.
Stayed 1 night in Sep 2024

10/10 Excellent

Dc

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find from I81. parking great, persons on duty very nice,I give them hard time over Expedia, I had paper work showing a rate was pd . I will call today on that. there was easy assex for parking
Stayed 3 nights in Sep 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
staff was extremely helpful and friendly
Stayed 1 night in Sep 2024

8/10 Good

Sylvie, Saint Albans

Stayed 1 night in Sep 2024

6/10 Okay

Elaine

Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kati

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast was great. Kids loved it. Close to shopping and good restaurants. Walls are a bit thin and could hear guests in other rooms, but overall a good experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Charles, Oxford Mills

Great location
Stayed 1 night in Sep 2024

10/10 Excellent

nikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay. Beds were very comfortable, room was clean and quiet, and location is ideal. Also offers great breakfast options. Would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Gracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Aiden

Nice and clean, loved it!
Stayed 1 night in Aug 2024

6/10 Okay

Aurangzeb

Traveled with family
Liked: Amenities
nice hotel
Stayed 1 night in May 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good features, with the exception of the room window, which did not have privacy drapes covering it. Huge lighted sign nearby beamed into my room all night. Otherwise, everything was *perfect*!
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location.
Convenient location, Check in was flawless, Ladies at the front desk were polite and knowledgeable. Room was clean but, basic, no complaints beds were comfortable. Breakfast is included and has a variety of choices for either a light yogurt/fruit or full toast eggs and sausage. Really nothing to complain about from check in to check out. We will be back 😊.
Stayed 1 night in Aug 2024

8/10 Good

David, Calmar

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were updated and clean. The breakfast was good.
Stayed 1 night in Aug 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we walked in it smelled very strongly of marijuana, but after leaving the lobby there was no longer an odor at all. Shower was great with hot water and good pressure. Bedding was very comfortable. Breakfast had good variety.
Stayed 1 night in Aug 2024

6/10 Okay

Jessica

The Shower curtain needs replacing, had a smell of mold. Also we did not get our room cleaned on the first day we were there.
Stayed 3 nights in Aug 2024

8/10 Good

Franklin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and location.
Stayed 1 night in Aug 2024

10/10 Excellent

Denis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and employees friendly.
Stayed 1 night in Aug 2024

8/10 Good

Justine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good, comfortable stay handy to 1000 Islands. Shops close by. Good breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The people were very friendly. The room was quiet. My daughter has asthma and we were put in a room near the elevator which was very nice.So she didn’t have far to walk. We will be coming back. Good job.
Stayed 2 nights in Aug 2024