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Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

Exterior
Exterior
Point of interest
Point of interest
Indoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
1290 Arsenal St, Watertown, NY, 13601
  • Kostyk Field
    4 min drive
  • Salmon Run Mall
    4 min drive
  • Jefferson Community College
    5 min drive
  • Watertown, NY (ART-Watertown Intl.)
    9 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Communications Accessible)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Jetted Tub

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds (Additional Living Area)

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room (Specialty)

  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn Watertown

Pool
Breakfast included
Pet friendly
Parking included
4.5 out of 5, Wonderful, (1003)
The price is $103
per night
$115 total
includes taxes & fees
Dec 7 - Dec 8
Hampton Inn Watertown

About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

Watertown hotel with restaurant
An indoor pool, a restaurant, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel offers 115 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers an indoor pool, a terrace, and a vending machine. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1005 reviews" "
Rating 8 - Good. 247 out of 1005 reviews" "
Rating 6 - Okay. 54 out of 1005 reviews" "
Rating 4 - Poor. 12 out of 1005 reviews" "
Rating 2 - Terrible. 10 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

The Shower curtain needs replacing, had a smell of mold. Also we did not get our room cleaned on the first day we were there.
Stayed 3 nights in Aug 2024

8/10 Good

Franklin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and location.
Stayed 1 night in Aug 2024

10/10 Excellent

Denis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and employees friendly.
Stayed 1 night in Aug 2024

8/10 Good

Justine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good, comfortable stay handy to 1000 Islands. Shops close by. Good breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The people were very friendly. The room was quiet. My daughter has asthma and we were put in a room near the elevator which was very nice.So she didn’t have far to walk. We will be coming back. Good job.
Stayed 2 nights in Aug 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient off the highway and comfortable beds
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very nice. The hotel was clean and well kept. The common area with the gazebo and fire pit is a great place to gather and visit and of course the breakfast was great. Thanks to all the staff great job and friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great..one of the better hotel breakfasts and the desk staff were amazing!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Patti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Rick Pagliaro or Patricia

Liked: Amenities
Nice property close to amenities. Beds and room were great.
Stayed 1 night in Jul 2024

10/10 Excellent

lisa

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kathy

Traveled with family
Liked: Amenities
to shopping and restaurants. The only draw back was when I pulled back the sheets there was a mystery stain that looked like blood. I called front desk and they sent someone right away. He was not sure on how to make the bed. My husband gave him a hand. The pool was fantastic and I did not want to get out. Staff in the breakfast room was so nice and the food was plentiful.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room were clean. Staff were polite and helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

James

Stayed 3 nights in Jul 2024

8/10 Good

Sarah

Stayed 4 nights in Jul 2024

6/10 Okay

Teresa

Stayed 2 nights in Jul 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was super friendly. Food servive workers really stayed up with food offerings as they were depleted and were very helpful with how to work toaster. Didn't like that shower floor was slippery. Didn't feel safe in there. The location was great. Short distance to sightseeing, shopping, and wineries. I would stay here again.
Stayed 2 nights in Jul 2024

8/10 Good

vyacheslav

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to rafting the Black river, cruising lake Ontario from Sackets Harbor as well as close to 1000 island cruises (30 min to Alexandria Bay or 30 min to Clayton). Room was clean, staff friendly, bed a bit on soft side, strong a/c. Plenty of outdoor parking. Breakfast was very average, but there are plenty of options within driving distance. Cookies in the evening at front desk was a nice touch.
Stayed 7 nights in Jun 2024

10/10 Excellent

ANUVRATA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024