Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

Exterior
Indoor pool
Point of interest
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping

Explore the area

Map
1290 Arsenal St, Watertown, NY, 13601
  • Kostyk Field
    ‪4 min drive‬
  • Salmon Run Mall
    ‪4 min drive‬
  • Jefferson Community College
    ‪5 min drive‬
  • Watertown, NY (ART-Watertown Intl.)
    ‪9 min drive‬

Room options

Suite, 1 King Bed, Accessible (Communications)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Jetted Tub

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Jetted Tub

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room (Specialty)

  • 248 sq ft
  • Sleeps 1
  • 1 Twin Bed

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

Watertown hotel with restaurant
An indoor pool, a restaurant, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel offers 115 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers an indoor pool, a terrace, and a vending machine. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1001 reviews" "
Rating 8 - Good. 235 out of 1001 reviews" "
Rating 6 - Okay. 53 out of 1001 reviews" "
Rating 4 - Poor. 12 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Pierre

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen impeccable
The kitchen for the breakfast is impeccable. The person who takes care of the food and the kitchen is very dedicated and make sure that it is cleaned. This is above what it is in hotels of this category.
Stayed 1 night in Oct 2024

10/10 Excellent

Rob

Liked: Staff & service, property conditions & facilities, room comfort
Get away
Always a top notch experience
Stayed 1 night in Oct 2024

10/10 Excellent

Jerri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of it
Stayed 1 night in Oct 2024

10/10 Excellent

peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean everything was close great breakfast and staff was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Amenities, property conditions & facilities
The BEST BREAKFAST BUFFET we have ever had in the Watertown NY area. It trumped being diwbstaurs over a wonderful local restaurant noted for breakfast. Will stay again!
Stayed 1 night in Oct 2024

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
Good cookies
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Stayed 1 night in Oct 2024

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Stayed 1 night in Sep 2024

8/10 Good

B

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Randee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Manuela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Hotel is at a great location. Breakfast is good. Employees are very nice
Stayed 3 nights in Oct 2024

8/10 Good

Hayley

Stayed 1 night in Sep 2024

8/10 Good

Ya Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 4 nights in Oct 2024

10/10 Excellent

Pratik

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Stayed 1 night in Sep 2024

10/10 Excellent

Anat

Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Sep 2024