Ramada by Wyndham Watertown/Thousand Islands NY

2.5 star property

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Photo gallery for Ramada by Wyndham Watertown/Thousand Islands NY

Exterior
BBQ/picnic area
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
21000 NY State Rt 3, Watertown, NY, 13601
  • Salmon Run Mall
    ‪9 min walk‬
  • Jefferson Community College
    ‪4 min drive‬
  • Fort Drum
    ‪16 min drive‬
  • Watertown, NY (ART-Watertown Intl.)
    ‪9 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing, Bathtub w/Grab Bars)

  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

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About this property

Ramada by Wyndham Watertown/Thousand Islands NY

Watertown hotel with free breakfast
Along with a fitness center, this hotel has a seasonal outdoor pool and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning. Housekeeping is available on request.
Ramada by Wyndham Watertown/Thousand Islands NY offers 145 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Watertown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ramada by Wyndham Watertown/Thousand Islands NY features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 3703 square feet (344 square meters) include conference space. This business-friendly hotel also offers a vending machine, an arcade/game room, and a picnic area. Complimentary uncovered self parking is available on site.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,703 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The seasonal pool will be open from July 01 to September 15
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Hotel Watertown
Watertown Ramada
Ramada Inn Watertown
Ramada Watertown Hotel Watertown
Ramada Watertown Hotel
Ramada by Wyndham Watertown
Ramada by Wyndham Watertown/Thousand Islands NY Hotel
Ramada by Wyndham Watertown/Thousand Islands NY Watertown
Ramada by Wyndham Watertown/Thousand Islands NY Hotel Watertown

Ramada by Wyndham Watertown/Thousand Islands NY Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 392 out of 1003 reviews
Rating 8 - Good. 339 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 74 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for what we need. We always use this hotel when visiting family in the area. Clean and comfortable, staff always friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

JAMES, Akron

Liked: Cleanliness, staff & service, property conditions & facilities
It is convenient and well priced, especially for such a well maintained hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Lorne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place has been upgraded since the last time we stayed there. We will definitely stay here again as it is central to everything, especially shopping and restaurants. The staff were very helpful and friendly.
Stayed 2 nights in Dec 2024

6/10 Okay

Dale

Business traveler
Liked: Staff & service
Solid hotel
Hotel showing age. Colour scheme is dark and makes common areas look dingy. Front lobby had bit of odd smell. Breakfast area was great. Good food. TV channel selection solid. We ended up staying a second night because we were snowed in!
Stayed 1 night in Nov 2024

8/10 Good

Dale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Solid stay. Friendly staff
Booked for a one night stay. Front lobby had musty smell. Colours made place look dark and dingy. Rooms clean and spacious. Beds not the greatest but it’s not a high end resort either. Great breakfast. Super friendly front staff. Got snowed in so ended up booking a second night!
Stayed 1 night in Nov 2024

4/10 Poor

Sherry

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff were friendly. Was not happy there so they gave us a full refund. Appreciated that
Stayed 3 nights in Nov 2024

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Always a grest hotel in a great location Good breakfast
Stayed 2 nights in Dec 2024

4/10 Poor

RIKKI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should have stayed on the other side of the bridge
Had to wait for an hour for check in as no one was at the desk, bed was broken on window side so a kindisze was really a queen, sheets were stained, tv had no guide options Once staffed the staff was lovely, but I’m pretty sure they need more staff on the holiday as there was a line up of people waiting to check in.. we had to leave and go get dinner and come back 8pm is a late check in as it is so to be later than that was almost not worth the stay at all
Stayed 1 night in Nov 2024

8/10 Good

Shawn

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ted

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When ever we stay over night in Watertown we always stay at this Ramada Inn. No complaints ever.
Stayed 3 nights in Nov 2024

6/10 Okay

Judith

Traveled with group
The breakfast was mediocre and they had the worst coffee that i have ever had. Everything else was just ok. Nothing fancy but an ok hotel. I did however like the laminate floor in the room rather than carpets..
Stayed 2 nights in Nov 2024

4/10 Poor

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Diane

Traveled with partner
Difficulty exiting the property if you wanted to turn left. Breakfast was sufficient but the same each day. Eggs, sausage, bread or bagel and a couple of cereal options. Apples were the only fruit. No yogurt. Coffee,tea and juices were available. The breakfast area was clean with plenty of space. The hotel room was clean. The beds were comfortable but the pillows were terrible. Could have used a little table by the chair for a drink. No grab bars in the shower to safely step into and out of the tub/shower. Overall served the purpose for a two night stay at a reasonable cost.
Stayed 2 nights in Nov 2024

8/10 Good

ANNETTE

Stayed 1 night in Nov 2024

2/10 Terrible

Karen

Traveled with family
It doesn’t matter that it is no longer a hotel you can smoke in, if you haven’t changed a curtain, bed linens, nor stuffy old furniture! The whole place smelled like 50 year old stale smoke!!! The old stuffed fabric chair next to the bed was tattered and smelled like cigarettes!! I could not breathe all night long!! The whole place stinks!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Debora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtney and Maria were so kind and helpful when my daughter left her Christmas purchases behind in the hotel - we didn't discover until we returned to Ontario. Our daughter suffers from Anxiety and this was her first USA Christmas shopping trip and she was so proud of her purchases and then devastated to realize she left them behind. These ladies went out of their way to find the missing packages and get them shipped back to us - we were so grateful for their kindness. Our stay at the hotel was very pleasant - good breakfast, clean and quiet rooms - but these ladies took the stress out of this situation for us. thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable stay
Location was perfect. Lobby was clean and the front desk personnel was friendly. The our king room was clean and spacious. The breakfast was better than what we expected, scrambled eggs and sausage patties were good and the toaster did burn the bagels.
Stayed 1 night in Nov 2024

8/10 Good

Jesse

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Geeta

Stayed 1 night in Oct 2024

8/10 Good

Melanie

Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan, Morin Heights

Stayed 1 night in Oct 2024

6/10 Okay

Lisa

Stayed 2 nights in Oct 2024

10/10 Excellent

kathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but could use some overall updating. Lobby not overall inviting to sit in during the evening. Offer if tea & coffee in evening would be most welcome. Serves its purpose for a quick shopping excursion to the US
Stayed 1 night in Nov 2024

8/10 Good

Roxane

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at the Ramada once a year. Convenient location to stay at after a weekend of shopping in Syracuse and Watertown. Many dining options near by. Easy access to highway 81. Rooms are clean, towels are thick, Dove shampoo, conditioner and body wash is in the shower for you. Adding yogourt to the breakfast would be a fantastic addition. See you next year! .
Stayed 1 night in Nov 2024