Holiday Inn Express & Suites Douglas by IHG Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
There was no Coffe maker in my room. The hallway to my room had an odor. Other than that, everything else was good.
I had an issue with the toilet in my room that I found upon checking. The manager came right up and fixed it. The lady attending to the breakfast area was friendly and cheery. Her friendly smile and good morning was a nice start to my day.
Jennifer
Stayed 4 nights in Jul 2026
Verified review
10/10 Excellent
Douglas W
Jan 24, 2026
Liked: Cleanliness, staff & service, amenities
Clean room,big tv,good coffee
Douglas W
Stayed 1 night in Jan 2026
Verified review
10/10 Excellent
Jenna
Dec 11, 2025
Liked: Cleanliness, staff & service, amenities
Excellent hotel, loved the breakfast and rooms were really comfortable and clean. Updated and in a good location.
Jenna
Stayed 2 nights in Nov 2025
Verified review
10/10 Excellent
Taffie
Dec 6, 2025
Liked: Cleanliness, staff & service, amenities
Staff was welcoming, room was spacious, clean, and quiet.
Taffie
Stayed 1 night in Dec 2025
Verified review
10/10 Excellent
Cynthia
Mar 19, 2026
Liked: Cleanliness, amenities
The Business facility was wonderful & the air conditioning worked great. Big shower with lots of hot water. Breakfast was perfect and, yes!, the coffee is great. You can’t go wrong here. Thanks to all of y’all who were there for us.
Room was clean, AC worked perfectly. Mini fridge wasn’t very cold but for one nights stay we didn’t complain. Staff was exceptional. Breakfast was “ok”, detailed description upon booking stated “breakfast buffet”, that’s the only thing tht could use improvement, more choices of food to be considered a buffet.
The lady who runs the breakfast area in the morning is first class. She is amazing. The food is great and well prepared. It’s a buffet style breakfast with plenty of options. My wife and I have 3 little kids and they can be a handful when trying to feed them in the morning. This woman offered to make all their plates and was sweet about it. People like her are rare. She is the best. I highly recommend this Holiday Inn for your stay.