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Swan Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swan Hotel

Basic Double Room | Premium bedding, memory foam beds, desk, soundproofing
Interior
Exterior detail
Reception
Property entrance

Reviews

5.4 out of 10

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
Kakamega - Kitale Road, Webuye, Bungoma County
  • Kakamega Forest
    30 min drive
  • Muliro Gardens
    43 min drive
  • Masinde Muliro University of Science and Technology
    43 min drive
  • Kitale (KTL)
    78 min drive

Room options

View all photos for Basic Double Room

Basic Double Room | Premium bedding, memory foam beds, desk, soundproofing

Basic Double Room

  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, memory foam beds, desk, soundproofing

Standard Double Room

  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

About this property

Swan Hotel

3.5-star Webuye hotel with restaurant
Along with a restaurant, this hotel has a snack bar/deli and 24-hour room service. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Swan Hotel offers 10 accommodations with complimentary bottled water and slippers. Memory foam beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, multilingual staff, and concierge services. Onsite self parking is complimentary.

Swan Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Swan Hotel Hotel
Swan Hotel Webuye
Swan Hotel Hotel Webuye

Swan Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid the full amount before the trip the was charged again for the first 3 nights contacted Expedia 5 times for resolution and received NO HELP! Finall left in the middle of my stay - disgusted with Expedia
Stayed 13 nights in Dec 2020

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited amenities
The only problem with my stay was the conference halls was not included with the cost of the rooms. But the staff were very nice.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Conference room was not included with the amenities to the hotel room and breakfast.
Stayed 5 nights in Nov 2019