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DoubleTree by Hilton Wellington

5.0 star property

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Photo gallery for DoubleTree by Hilton Wellington

Reception
Deluxe Apartment, 2 Bedrooms | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Deluxe Apartment, 2 Bedrooms | Living area | LED TV
Exterior
Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Corner of Lambton Quay and Grey Street, 28 Grey Street, Wellington, NZ, 6011
  • Wellington Central Business District
    ‪1 min walk‬
  • TSB Bank Arena
    ‪7 min walk‬
  • Te Papa
    ‪12 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for King Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom King Junior Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

One Bedroom King Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Two Queen Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

King Accessible Room

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

DoubleTree by Hilton Wellington

5-star hotel in Wellington CBD
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a meeting room.
DoubleTree by Hilton Wellington offers 107 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers a 24-hour fitness center, multilingual staff, and concierge services. Parking is available onsite for a surcharge.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
Spring - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Danish, English, Finnish, French, Hindi, Italian, Malay, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 40 per night)

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: NZD 20 to 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Spring

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1928
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 35

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 200 per accommodation, per stay
  • Breakage deposit: NZD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 20 to 39 per person
  • Covered self parking fee: NZD 40 per night
  • Late check-out fee: NZD 35 (subject to availability)
  • Rollaway bed fee: NZD 65 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

DoubleTree Hilton Wellington Hotel
DoubleTree Hilton Wellington
DoubleTree by Hilton Wellington Hotel
DoubleTree by Hilton Wellington Wellington
DoubleTree by Hilton Wellington Hotel Wellington

DoubleTree by Hilton Wellington Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1002 reviews
Rating 8 - Good. 257 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great spot, very easy to get around and easy access to shopping and dining. Only let down was the room was a bit cold even with the aircon off.
Stayed 1 night in Feb 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Jan 2025

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and handy to everything
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

Outstanding stay. Wonderful helpful staff. Comfortable room and best bed of our holiday
Stayed 2 nights in Feb 2025

10/10 Excellent

AM

Stayed 1 night in Feb 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for visiting the city. Close to activities such as the cable car, botanic gardens, Zealandia, and walking distance to harbour. Large comfortable rooms and was quiet at night despite being in the city centre. Parking available in the adjoining lot in designated spots.
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Room smelt

Bathrooms not clean. Smelly.
Stayed 1 night in Jan 2025

6/10 Okay

Chris

Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness

Rooms nice but mine smelt of dampness

Bathroom was not as clean as I expected. Drains or shower smelt bad.
Stayed 1 night in Jan 2025

2/10 Terrible

J H

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Room smelt of mould due to unclean bathroom

Room smelt of mould, and you could see mould behind the vanity and in the shower. Really sad as the hotel itself is a lovely old building. I stay here all the time, but it is not what it was pre-COVID.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Traveled with family
Liked: Staff & service, amenities
Beautiful room, nice breakfast, professional staff and centrally located.
Stayed 1 night in Jan 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, very walkable to everything, good buffet breakfast, close to harbor and cable car, easy for transportation options.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jim

Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. In the heart of the city. Vintage hotel with charm and ambience. Staff was friendly and accomodating. Highly recommend!
Stayed 2 nights in Jan 2025

2/10 Terrible

Raja

Traveled with family
Disliked: Staff & service, property conditions & facilities
Poor air conditioning. Room remained at 23°C despite setting controls to Cool to 18°C. Was moved to another room but that made no difference. I was explained that the room was actually at 14°C but display was showing incorrectly as 23°C!!! Who are they kidding? Hot days, stuffy nights, no good sleep, ridiculous excuses!
Stayed 6 nights in Jan 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located, comfortable, quiet boutique hotel. Helpful staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon, SILVER SPRING

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this hotel. Excellent service, fantastic restaurant onsite, comfortable bed, easy parking and right by the ferry to South Island. The hotel restaurant was really good. Strong value for money. Highly recommend overall.
Stayed 2 nights in Jan 2025

6/10 Okay

Jo

Traveled with partner
Disliked: Property conditions & facilities
Table in room not cleaned full of glass marks Chipped glasses Not ok Hilton
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 1 night in Jan 2025

6/10 Okay

Mark

Liked: Staff & service
Plastic straw wrappers on the floor upon arrival shows cleaning not done. Tv was broken and needed to be repaired. In room coffee and tea choice and quantity was dismal. Homeless outside front enterance of building. Bed on wheels, so when you lean on the backboard you fall down the gap. Poor sound cancelling in room.
Stayed 1 night in Jan 2025

2/10 Terrible

Clinton

Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

JAMIE

Stayed 1 night in Jan 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice and located in the city with ample parking. Limited food options after hours
Stayed 2 nights in Jan 2025

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property for a weekend getaway. Really enjoyed our stay.
Stayed 1 night in Nov 2024