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Hotel Waterloo & Backpackers

2.0 star property

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Photo gallery for Hotel Waterloo & Backpackers

Twin, Double & Single Ensuite | In-room safe, free WiFi, bed sheets
Terrace/patio
Interior
Exterior
Daily cooked-to-order breakfast for a fee

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
1 Bunny Street Wellington Cbd, Wellington, 6011
  • Wellington Central Business District
    ‪2 min walk‬
  • Lambton Quay
    ‪3 min walk‬
  • Archives New Zealand
    ‪5 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪19 min drive‬

Room options

View all photos for Double Ensuite

In-room safe, free WiFi, bed sheets

Double Ensuite

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Shared Dormitory, Mixed Dorm

In-room safe, free WiFi, bed sheets

Premium Shared Dormitory, Mixed Dorm

  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Twin, Double & Single Ensuite

Twin, Double & Single Ensuite | In-room safe, free WiFi, bed sheets

Twin, Double & Single Ensuite

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Shared Dormitory, Private Bathroom (8 Beds)

  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Double Shared Bathroom

In-room safe, free WiFi, bed sheets

Double Shared Bathroom

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Shared Dormitory, Private Bathroom (6 Beds)

Towels

Shared Dormitory, Private Bathroom (6 Beds)

  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Dormitory, Shared Bathroom (4 Beds)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Shared Bathroom (4 Beds)

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Dormitory, Ensuite (6 Bed, Female Only)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Ensuite (6 Bed, Female Only)

  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Bunk Style Twin (Shared Bathroom)

In-room safe, free WiFi, bed sheets

Bunk Style Twin (Shared Bathroom)

  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Single (Shared Bathroom)

In-room safe, free WiFi, bed sheets

Single (Shared Bathroom)

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Private Bathroom

In-room safe, free WiFi, bed sheets

Standard Double Room, Private Bathroom

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Ensuite

In-room safe, free WiFi, bed sheets

Single Room, Ensuite

  • 205 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Private Bathroom

In-room safe, free WiFi, bed sheets

Double Room with Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Bed In 4-Bed Dormitory

In-room safe, free WiFi, bed sheets

Bed In 4-Bed Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Room with Shared Bathroom

In-room safe, free WiFi, bed sheets

Single Room with Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

Twin Double&Single Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room with Bathroom

In-room safe, free WiFi, bed sheets

Single Room with Bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Shared Bathroom

In-room safe, free WiFi, bed sheets

Double Room with Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Bed In 6-Bed Dormitory

In-room safe, free WiFi, bed sheets

Bed In 6-Bed Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Ensuite Twin Room

In-room safe, free WiFi, bed sheets

Ensuite Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Bed In 8-Bed Dormitory

In-room safe, free WiFi, bed sheets

Bed In 8-Bed Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed In 8 Bed Dormitory

In-room safe, free WiFi, bed sheets

Bed In 8 Bed Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

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About this property

Hotel Waterloo & Backpackers

Hostel in Pipitea
This smoke-free hostel features a restaurant, a bar/lounge, and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a front-desk safe.
Hotel Waterloo & Backpackers offers 108 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hostel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Art Deco hostel also offers a vending machine, laundry facilities, and express check-out.

Hotel Waterloo & Backpackers is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and noon on weekdays.
Hotel Waterloo & Backpackers has a restaurant on site.

Languages

Chinese (Mandarin), English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekday cooked-to-order breakfast available 8:00 AM to noon for a fee: NZD 15 to 30 for adults and NZD 10 to 30 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 15 to 30 for adults, and NZD 10 to 30 for children
  • Late check-out fee: NZD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Downtown Backpackers
Downtown Backpackers Hostel
Downtown Backpackers Hostel Wellington
Downtown Backpackers Wellington
Hotel Waterloo Backpackers
Hotel Waterloo & Backpackers Wellington
Hotel Waterloo Backpackers (formerly Downtown Backpackers)
Hotel Waterloo & Backpackers Hostel/Backpacker accommodation

Hotel Waterloo & Backpackers Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 238 out of 1003 reviews
Rating 8 - Good. 414 out of 1003 reviews
Rating 6 - Okay. 226 out of 1003 reviews
Rating 4 - Poor. 69 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jaran

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Doesnt look like the photos at all. Moldy everywhere. Just a bed in a room with a small tv . Windows where moldy, curtains where moldy. Carpets was heavily stained. Smelt bad all over the property. Huuuge disapointment. Wouldnt recommend. I wanted a refund but didint feel comfortable talking to staff about it all as they didint seem like they wanted to even check me in. Lazy. Dont go here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Mahja

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
You are getting what you pay, the building is an old building. So dont expect a 3 or 4 star hotel. However, the staff are amazing! & very helpful!
Stayed 2 nights in Nov 2024

6/10 Okay

Frank

Stayed 1 night in Oct 2024

6/10 Okay

Lachie

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This place just had a creepy vibe to it. Did its job as a room but wouldn’t want to stay much longer than we did.
Stayed 2 nights in Nov 2024

10/10 Excellent

Clemens

Stayed 1 night in Oct 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is an old hotel in a location that is fantastically central to train and ferry. Despite the building being very tired, the bed was comfortable, sheets and towels, cup and kettle fresh and tidy. The receptionist was personable and pleasant. The luggage lockers are a real bonus.
Stayed 1 night in Nov 2024

8/10 Good

Devki

Disliked: Staff & service
Budget friendly for a reason
Location cannot be beat...nextto train station and ferry to South Island. But proximity is noisy, and building/rooms are old. Excellent coffee place around corner.
Stayed 3 nights in Oct 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
great value for money
Stayed 1 night in Oct 2024

4/10 Poor

Clemens

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mervyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient very suitable for my visit
Stayed 1 night in Oct 2024

6/10 Okay

Elana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is quirky and interesting although very old and in need of renovation. Bathroom small and cramped but clean. Location close to parliament convenient and also bus to airport. Staff helpful and responsive. Luggage stored ahead of checking in. Dealt promptly with unruly patron.
Stayed 2 nights in Sep 2024

8/10 Good

Danae

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Wellington Station for bus and train, close to the waterfront. It was an easy walk to the waterfront and the city and attractions, and there were plenty of eating/food choices nearby. It had all the facilities we needed for an overnight stay.
Stayed 1 night in Oct 2024

4/10 Poor

Jesse

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
If you don’t care about were you sleep
Bed was not made from the person that stayed before me. The cleaner just made it thinking it was okay. It was very upsetting. The staff man was very nice and helped us and gave us another room. I wouldn’t ever stay there again. I stayed in the double bed ensuite room.
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Liked: Staff & service
Being my real only option for a place to stay (two big events happening in town) it served it’s purpose the bad points where the size of the 6 bedroom dormitory and ensuite ( climbing the ladder to the top bunk was dodgy and the plug to block off the tap for the shower meant low water pressure) I wouldn’t stay more than one night in the dormitory but the single room with ensuite probably would have been a better option for me. The location ( public transport, sports stadium and town) and being able to use to lockers before check in was a bonus.
Stayed 1 night in Sep 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room, uncomfy beds
Stayed 1 night in Sep 2024

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Handy from blue ridge to bus depot
Stayed 1 night in Sep 2024

10/10 Excellent

George

Liked: Amenities
Nice and warm
Stayed 2 nights in Aug 2024

6/10 Okay

Tasha

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is handy to train and bus stations, easy walk into main streets for shopping. Staff, the few I saw were pleasant and helpful. This was my second visit there, would happily go again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
all ok
Stayed 7 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get everywhere we wanted to go
Stayed 3 nights in Aug 2024