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James Cook Hotel Grand Chancellor

4.5 star property

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Photo gallery for James Cook Hotel Grand Chancellor

Experience the vibrant cityscape with stunning views of the bustling harbor and surrounding hills.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable sofa.
Experience the modern architecture of the James Cook Hotel, situated in the heart of the city.
Guests can check in at the reception desk, surrounded by a polished floor and modern ceiling.
Enjoy breathtaking city views from the large window in this stylish room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
147 The Terrace, Wellington, 6011
  • Te Papa
    ‪11 min walk‬
  • Courtenay Place
    ‪14 min walk‬
  • Sky Stadium
    ‪3 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite

Living area

Suite

7.4 out of 10
Good
(3 reviews)
  • 645 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room

8.6 out of 10
Excellent
(15 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbor View

Junior Studio Suite, Harbor View | Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Studio Suite, Harbor View

10.0 out of 10
Exceptional
(6 reviews)
  • 646 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Studio, 2 Double Beds

8.0 out of 10
Very good
(13 reviews)
  • 645 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Terrace Room

Terrace Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Terrace Room

8.4 out of 10
Very good
(144 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Double Room

9.2 out of 10
Wonderful
(107 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Twin Room

8.8 out of 10
Excellent
(95 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(7 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

James Cook Hotel Grand Chancellor

4.5-star hotel in Wellington CBD
2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking. Weekly housekeeping is available.
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. 8 meeting rooms are available. This luxury hotel also offers a fitness center, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

James Cook Hotel Grand Chancellor is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

James Cook Hotel Grand Chancellor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 748 out of 1508 reviews
Rating 8 - Good. 512 out of 1508 reviews
Rating 6 - Okay. 149 out of 1508 reviews
Rating 4 - Poor. 64 out of 1508 reviews
Rating 2 - Terrible. 35 out of 1508 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highs and not so high.

Junior suite was spacious and enjoyable with great view but could have used better soft lighting. Maybe a lamp. Bathroom was beautiful and big but the separate toilet by contrast was very pokey and small. Quite odd. Overall very comfortable. Staff were lovely. Meals from room service on one night and it was average all round.
Stayed 3 nights in Apr 2025

10/10 Excellent

Noel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Having easy elevator access to Lampton Quay.
Stayed 1 night in Apr 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great option for our Wellington stay
Stayed 2 nights in Apr 2025

8/10 Good

Philippa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Tony, Hastings

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and location excellent for a Wellington visit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jaroslaw

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for central Wellington
Stayed 1 night in Apr 2025

8/10 Good

Virginia

Liked: Cleanliness
Central
Stayed 1 night in Apr 2025

10/10 Excellent

Fionna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay. Close to train, waterfront and shopping. Huge comfortable bed, great pillow menu and large shower.
Stayed 1 night in Apr 2025

10/10 Excellent

jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy drive to get to, parking was easy, staff were helpful and friendly. Location was fantastic everywhere we went was in walking distance from the hotel, highly recommend.
Stayed 1 night in Apr 2025

8/10 Good

Steve, Napier

Stayed 1 night in Apr 2025

8/10 Good

Becks

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoed our stay as always so accessible
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly Good amenities Good to have the option for an eco clean in the room, and a bonus voucher for choosing this option A fan in the bathroom would have been useful
Stayed 1 night in Apr 2025

10/10 Excellent

Dwaine

Stayed 2 nights in Apr 2025

10/10 Excellent

Bernie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Mar 2025

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Pleasant room. Odd parking arrangement.
Stayed 1 night in Apr 2025

8/10 Good

Cassandra

Liked: Staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Apr 2025

8/10 Good

Steve

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Brent

Stayed 1 night in Mar 2025

8/10 Good

Helen, Masterton

Liked: Amenities
Very worn carpet . Basin with big crack in it . Should be fixed. Comfortable bed
Stayed 1 night in Apr 2025

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent beds. Friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at this hotel. I had decided to get the deluxe room which was actually cheaper than some regular rooms we had stayed at throughout the country. It was lovely having the lounge to grab coffee, hot chocolate, snacks etc. The breakfast was a highlight as well. We have travelled extensively, but the chef at breakfast did the best soft poached eggs we have had for such a long time. We would be more than happy to stay here next time in Wellington.
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located happy happy
Stayed 2 nights in Apr 2025