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James Cook Hotel Grand Chancellor

4.5 star property

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Photo gallery for James Cook Hotel Grand Chancellor

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Executive Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Buffet
Concierge desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Air conditioning
$89
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
147 The Terrace, Wellington, 6011
  • Te Papa
    ‪11 min walk‬
  • Courtenay Place
    ‪14 min walk‬
  • Sky Stadium
    ‪3 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite

Living area

Suite

8.0 out of 10
Very good
(4 reviews)
  • 645 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room

8.6 out of 10
Excellent
(15 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbor View

Junior Studio Suite, Harbor View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Junior Studio Suite, Harbor View

10.0 out of 10
Exceptional
(6 reviews)
  • 646 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Family Studio, 2 Double Beds

8.0 out of 10
Very good
(14 reviews)
  • 645 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Terrace Room

Terrace Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Terrace Room

8.4 out of 10
Very good
(164 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Double Room

9.2 out of 10
Wonderful
(113 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Twin Room

9.0 out of 10
Wonderful
(102 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room

9.4 out of 10
Exceptional
(9 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

Novotel Wellington

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  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 1,005 reviews
Novotel Wellington

About this property

James Cook Hotel Grand Chancellor

4.5-star hotel in Wellington CBD
A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking. Weekly housekeeping is available.
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. 8 meeting rooms are available. This luxury hotel also offers a fitness center, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

James Cook Hotel Grand Chancellor is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Children aged 4 and younger eat free breakfast.
Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are available for NZD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

James Cook Hotel Grand Chancellor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 792 out of 1559 reviews
Rating 8 - Good. 524 out of 1559 reviews
Rating 6 - Okay. 145 out of 1559 reviews
Rating 4 - Poor. 64 out of 1559 reviews
Rating 2 - Terrible. 34 out of 1559 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location,helpful staff, good dining options.
Stayed 4 nights in Feb 2025

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay,room had a refurbishment so was lovely and ss usual excellent service.
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay

I usually stay here when in Wellington for a few reasons - the central location and access to Lambton Quay, the service and rooms and an excellent breakfast! The rates are very reasonable if you book early, and I always get breakfast included. My friend was very impressed!
Stayed 2 nights in May 2025

8/10 Good

Andrew, Gisborne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the staff for ensuring our stay was an enjoyable one.
Stayed 2 nights in May 2025

8/10 Good

Maria

Stayed 3 nights in May 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
bathroom needed to be refurbished. Cracks on vanity top WiFi connection off and on. We moved to another room Breakfast only available as room service. Extra charge for the tray
Stayed 3 nights in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, breakfast delicious, enjoyed our stayed
Stayed 2 nights in May 2025

10/10 Excellent

Quang, Carindale

Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right in heart of town, lots of options to eat, and close to key events like Sky Stadium, Te Papa and also Cable Car as well. Good stay.
Stayed 2 nights in May 2025

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central Wellington location right in the heart of CBD. Easy access from motorway. Great views.
Stayed 3 nights in Mar 2025

6/10 Okay

Emily

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good location for cbd business, room was nice, could hear the neighbours but wasn’t too bad. Common areas are pretty tired looking (hallways etc)
Stayed 2 nights in May 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at James cook Hotel. My family really enjoyed it. 👍
Stayed 1 night in May 2025

10/10 Excellent

Ag

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not enjoy Whitby restaurant. Lighting very bright, tables close together, noisy. Felt like i was in a cossie club. We had been looking forward to a nice ambient dining experience, it was the opposite and we left before ordering. Very disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Duanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Grant

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is an awesome hotel for a stay in Wellington. You can’t get lost getting there - it’s literally at the end of the motorway. You just drive straight across at the lights at the end of the motorway and you are at reception. Parking is easy, rooms are clean and quiet, beds are comfortable and the shower is large. There is a lift down to Lambton Quay taking you to the middle of the shopping street. McDonald’s is a few doors down for a cheap breakfast or there is a reasonably cheap buffet at the hotel. It’s so central that you could manage without a car if you are flying. It’s only a few minutes walk to TSB Arena if you go down the Lambton Quay lift. The Jasmine Chinese Restaurant is 30 seconds away, and although not flash has lovely food. Will definitely stay again!
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
nothing
Stayed 1 night in May 2025

10/10 Excellent

creina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to commute and get around. Staff friendly and room was clean
Stayed 1 night in May 2025

10/10 Excellent

Judi

Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location, friendly syaff

Great hotel in a great location. Friendly staff good breakfast, nice hotel bar.
Stayed 1 night in May 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly situated for us walking in from Lambton Quay… great breakfast, spacious rooms and very helpful, polite staff
Stayed 2 nights in May 2025

10/10 Excellent

Quentin

Stayed 3 nights in Apr 2025

10/10 Excellent

Rochelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised at everything on off at this hotel
Stayed 1 night in May 2025