See all properties

James Cook Hotel Grand Chancellor

4.5 star property

Choose dates to view prices

Photo gallery for James Cook Hotel Grand Chancellor

View from room
2 bars/lounges
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Executive Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
147 The Terrace, Wellington, 6011
  • Wellington Central Business District
    ‪1 min walk‬
  • Wellington Cable Car
    ‪1 min walk‬
  • Lambton Quay
    ‪7 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite

Living area

Suite

  • 645 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbor View

Junior Studio Suite, Harbor View | Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Studio Suite, Harbor View

  • 646 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Studio, 2 Double Beds

  • 645 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Terrace Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Terrace Room

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Twin Room

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Wellington

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1003)
The price is $95
per night
$109 total
includes taxes & fees
Mar 17 - Mar 18
Novotel Wellington

About this property

James Cook Hotel Grand Chancellor

4.5-star hotel in Wellington CBD
2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking. Weekly housekeeping is available.
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. 8 meeting rooms are available. This luxury hotel also offers a fitness center, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

James Cook Hotel Grand Chancellor is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

James Cook Hotel Grand Chancellor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 659 out of 1353 reviews
Rating 8 - Good. 454 out of 1353 reviews
Rating 6 - Okay. 142 out of 1353 reviews
Rating 4 - Poor. 63 out of 1353 reviews
Rating 2 - Terrible. 35 out of 1353 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Jackson

Stayed 1 night in Nov 2024

10/10 Excellent

Tania

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay, amazing room and service was brilliant.
Stayed 3 nights in Nov 2024

4/10 Poor

Mahi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Check-in staff wasn’t helpful. 2. Carpet in the room was quite old and dirty. 14th floor ambiance was outdated. 3. Made a big issue about parking, in and out privileges. Very inconvenient. 4. Since I had to leave early in the morning to catch ferry, staff had imposed restrictions on breakfast, forced me into take-away breakfast only option instead of full buffet breakfast. The box contained just fruits and juice. As promised, did not give any credit for parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, seamless check-in, close parking, good comfortable beds, rooms very clean and quiet.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient.
Stayed 2 nights in Nov 2024

8/10 Good

Baladitya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but very expensive, expedia did not mention about refurbished and non refurbished option while booking and on that day i had to pay extra fir completely remodelled room
Stayed 1 night in Nov 2024

10/10 Excellent

Tania

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location, easy self service parking in the CBD, comfortable and clean rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Paw Chu

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very nice
Stayed 1 night in Nov 2024

8/10 Good

Iris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to access hotel on arrival as so many taxis so ended up not getting into hotel carpark and then paying extra for parking! Some staff not as friendly or professional as I would expect from any hotel.
Stayed 1 night in Nov 2024

8/10 Good

Madelaine

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Joson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but is a good one and convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Wayne

Stayed 1 night in Oct 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific location.
Stayed 1 night in Nov 2024

8/10 Good

Lani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely & clean room
Stayed 1 night in Nov 2024

10/10 Excellent

Beverley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, parking is a little on the expensive side. Very convenient for the cable car and the marina. Enjoyed our stay here
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the shops . Had a very nice breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything I needed. Good parking and safe.
Stayed 1 night in Nov 2024

8/10 Good

Ken, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and quiet location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy thanks
Stayed 3 nights in Nov 2024

8/10 Good

Lynnette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and good value
Hotel in a great position with a lift down to Lambton quay. Room was spotless and refurbished. Breakfast had a good choice, staff were friendly and helpful. Would stay again
Stayed 4 nights in Nov 2024

8/10 Good

Jill

Windows not sealed properly, wind screaming through. Buffet breakfast scruffy and clised far too early 10 am
Stayed 1 night in Nov 2024

10/10 Excellent

Glenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Rochelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice rooms
Stayed 1 night in Nov 2024