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Novotel Wellington

4.5 star property

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Photo gallery for Novotel Wellington

Exterior
View from room
Reception
Premium bedding, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
133 The Terrace, Wellington, 6011
  • Lambton Quay
    ‪3 min walk‬
  • Te Papa
    ‪15 min walk‬
  • Interislander Ferry Terminal
    ‪5 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

  • City view
  • 278 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • City view
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room, 2 Double Beds, City View

  • City view
  • 278 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Double Beds

  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room, 2 Double Beds

  • City view
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

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View from room

James Cook Hotel Grand Chancellor

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1402)
The price is $97
per night
$111 total
includes taxes & fees
Apr 19 - Apr 20
James Cook Hotel Grand Chancellor

About this property

Novotel Wellington

4.5-star hotel in Wellington CBD
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
Novotel Wellington offers 139 accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 323 square feet (30 square meters) include conference space. This luxury hotel also offers a fitness center, multilingual staff, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Novotel Wellington is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Caucus Restaurant - This restaurant serves breakfast, lunch, and dinner.
Caucus Bar - This bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Korean, Maltese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (NZD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 37 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Caucus Bar
  • Caucus Restaurant

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Family friendly

  • Mini-fridge
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 323 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (31 inches high)
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: NZD 90
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 90
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 37 per person
  • Covered valet parking fee: NZD 40 per night (in/out privileges)
  • Early check-in fee: NZD 90 (subject to availability)
  • Late check-out fee: NZD 90 (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Hotel Wellington
Novotel Wellington
Wellington Novotel
Novotel Wellington Hotel Wellington
Novotel Wellington Hotel
Accor Wellington
Novotel Wellington Hotel
Novotel Wellington Wellington
Novotel Wellington Hotel Wellington

Novotel Wellington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 429 out of 1003 reviews
Rating 8 - Good. 430 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

shavin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Lift not working. We were not informed. I had mom with me who is 64yrs and we had to take stair down from level three. Property even doesn’t have a porter to assist. Despite stating that night dinning is available upon enquiring we were advise to use uber eats. Not a good experience for new year
Stayed 2 nights in Dec 2024

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stay
It is a great location and an easy 2-minute walk into all the great shopping and restaurant district. Close to Ferry Terminal. Excellent cafe Oranga across the road for breakfast. The gym is too small, but the location makes it worth it.
Stayed 1 night in Dec 2024

6/10 Okay

vyom

Stayed 4 nights in Dec 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
A few minute's drive from the Ferry terminal to the hotel, which is excellent. Our Ferry was late, but the check-in desk was accommodating, professional and made us feel very welcome in the early hours of the morning. Excellent valet services, given we had three surf boards on the top of a Ranger. Room was warm and clean.
Stayed 1 night in Dec 2024

8/10 Good

Robert

Stayed 2 nights in Dec 2024

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stopover in Wellington
A great based in the centre of Wellington
Stayed 1 night in Dec 2024

10/10 Excellent

Yueyi

Stayed 2 nights in Dec 2024

8/10 Good

Michaela

Stayed 1 night in Nov 2024

10/10 Excellent

Brittany

Liked: Staff & service, property conditions & facilities

8/10 Good

Katherine

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Laura Vanesa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great location, very helpful and friendly staff. Highly recommended. Very good dining. The only downside was a lot of dust inside the trim including carpet. Being allergic I had to up medication as while I cleaned the dust on the furniture I could not do anything hung with the carpet.
Stayed 2 nights in Dec 2024

8/10 Good

Craig

Stayed 1 night in Nov 2024

6/10 Okay

Aaron Wilton

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
A
Stayed 2 nights in Dec 2024

8/10 Good

Marie

Traveled with partner
Liked: Staff & service, property conditions & facilities
Convenient location, well appointed rooms but mattresses seem to be old and soft- need replacements.
Stayed 1 night in Dec 2024

10/10 Excellent

Yue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great breakfast buffet, friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Upinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable stay and the room was very spacious and absolutely clean , we will certainly stay again in this hotel whenever we come again to Wellington
Stayed 2 nights in Nov 2024

6/10 Okay

John, Falls Church

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Not a 4 star hotel. Air conditioning did not work well, room safe was not operational, bed was lumpy. Staff was helpful, breakfast good, and location is fine. It needs significant improvements to rate 4 stars. We have stayed at other Novotel hotels and have been satisfied - but not this time.
Stayed 2 nights in Nov 2024

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Nov 2024

8/10 Good

Laura, Phoenix

Liked: Staff & service
Expedia offered a reservation for a king bed that when I got to property 20 minutes after booking was unavailable. Expedia would not accept my cancellation despite reserving to pay at property. Expedia failed big time. Do not use Expedia
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Close to everything.
Stayed 1 night in Nov 2024

8/10 Good

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Romita

Stayed 2 nights in Jun 2024

10/10 Excellent

Ian

Stayed 1 night in Oct 2024

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good.
Stayed 2 nights in Oct 2024