Novotel Wellington

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Wellington

Exterior
View from room
Exterior
Reception
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

Map
133 The Terrace, Wellington, 6011
  • Wellington Central Business District
    1 min walk
  • Wellington Cable Car
    1 min walk
  • Lambton Quay
    3 min walk
  • Wellington (WLG-Wellington Intl.)
    16 min drive

Room options

Superior Room, 1 King Bed, City View

  • 278 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Double Beds, City View

  • 278 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Twin Room, 2 Double Beds

  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 2 Double Beds

  • 279 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Novotel Wellington

4.5-star hotel in Wellington CBD
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
Novotel Wellington offers 139 accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 323 square feet (30 square meters) include conference space. This luxury hotel also offers a fitness center, multilingual staff, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Novotel Wellington is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Caucus Restaurant - This restaurant serves breakfast, lunch, and dinner.
Caucus Bar - This bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Korean, Maltese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (NZD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 37 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Caucus Bar
  • Caucus Restaurant

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Family friendly

  • Mini-fridge
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 323 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (31 inches high)
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: NZD 90
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 90
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 37 per person
  • Covered valet parking fee: NZD 40 per night (in/out privileges)
  • Early check-in fee: NZD 90 (subject to availability)
  • Late check-out fee: NZD 90 (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Hotel Wellington
Novotel Wellington
Wellington Novotel
Novotel Wellington Hotel Wellington
Novotel Wellington Hotel
Accor Wellington
Novotel Wellington Hotel
Novotel Wellington Wellington
Novotel Wellington Hotel Wellington

Novotel Wellington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 456 out of 1038 reviews" "
Rating 8 - Good. 432 out of 1038 reviews" "
Rating 6 - Okay. 107 out of 1038 reviews" "
Rating 4 - Poor. 22 out of 1038 reviews" "
Rating 2 - Terrible. 21 out of 1038 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Annaliesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Florence, Auckland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many guests were noisy throughout the night (i thought it was sound proof) so i informed the staff and they tried there best to sort it out but the noisy guests continued. Staff were very helpful and lovely. Room were cleaned but asked for the room to be cleaned and the cleaner didnt change linen just remade be which was disappointing. Would stay again.
Stayed 3 nights in Aug 2024

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and breakfast was lovely. Had to contact reception a few times for minor things
Stayed 2 nights in Aug 2024

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Limited good parking options.
Stayed 2 nights in Jul 2024

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
Novotel is in a great location, with the busling centre city at your finger tips but still quiet enjoyment. Service was great, food was enjoyable and the room provided much comfort. Room was spacious.
Stayed 1 night in Aug 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

roberta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location! Right next to Lampton Quay! Clean rooms and quiet! We would recommend this hotel for your stay in Wellington
Stayed 1 night in Aug 2024

6/10 Okay

Jenette

Disliked: Staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Letitica

Stayed 1 night in Jul 2024

6/10 Okay

Denise

Traveled with family
Convenient location, good price, terrible choice of curtains, looked like a murder scene. Great breakfast selection, friendly staff, main behind bed light flickered and then didn’t work in room. Overall average stay for an average price. Suited our needs because of location and price.
Stayed 3 nights in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean facilities with great service
Stayed 2 nights in Jul 2024

8/10 Good

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the motorway. Rooms were clean. Bathroom a bit out dated
Stayed 1 night in Jul 2024

10/10 Excellent

Lynn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in a good location Friendly helpful staff Large clean spacious room Beds are to die for The food in this Hotel is scrumptious
Stayed 2 nights in Jul 2024

10/10 Excellent

Rozelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good location overall and easy self parking adjacent
Stayed 3 nights in Jun 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Gym was very small
Stayed 1 night in Jun 2024

6/10 Okay

Michael

Traveled with group
Disliked: Staff & service
In Room Heating Faulty
The heating system in room did not work. It continually blew cold air. I called reception and was told - we could not change rooms - the heating system would take a few hours to work - a portable fan heater was delivered to the room. It was very noisy and did not work very well.
Stayed 1 night in Jun 2024

6/10 Okay

Melissa

Stayed 1 night in Jun 2024

8/10 Good

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Jun 2024

8/10 Good

Annu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were happy with our stay,it has a good location,the staff was very friendly and helpful.Our room was clean and comfortable.
Stayed 2 nights in Jun 2024

8/10 Good

Sarah

Stayed 1 night in Jun 2024

10/10 Excellent

Craig

Stayed 1 night in Jun 2024

10/10 Excellent

Elin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It convenient for us, staff was helpful and friendly. Overall we enjoyed our time and staying in Novatel. Breakfast was excellent and dinner was great 👍
Stayed 2 nights in Jun 2024

10/10 Excellent

Tetia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, centrally located perfect for shopping and easy walk to many other activities
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, great rooms, great service. Low water pressure in shower :(
Stayed 3 nights in May 2024