Quest Petone

4.0 star property

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Photo gallery for Quest Petone

Apartment, 2 Bedrooms | Living area | Flat-screen TV, iPod dock, first-run movies
Apartment, 1 Bedroom | Living area | Flat-screen TV, iPod dock, first-run movies
View from property
Reception
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping
  • Free WiFi
$91
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
40-42 Richmond Street, Petone, Lower Hutt, Wellington, 5012
  • Petone Foreshore
    ‪3 min walk‬
  • Interislander Ferry Terminal
    ‪8 min drive‬
  • Te Papa
    ‪12 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪20 min drive‬

Room options

Apartment, 2 Bedrooms

8.4 out of 10
Very good
(6 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Superior Apartment

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Studio

8.6 out of 10
Excellent
(33 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Quest Petone

4-star hotel in Petone
Self parking, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free.
Quest Petone offers 42 accommodations with iPod docking stations and coffee/tea makers. Flat-screen televisions come with premium cable channels and first-run movies. Accommodations at this 4-star hotel have kitchens with microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and refrigerators can be requested.

Quest Petone features laundry facilities, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Continental breakfasts are available for a surcharge and are served each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (NZD 15 per day)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available for a fee: NZD 14 per person

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator on request
  • Toaster

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open Monday - Friday (7 AM - 7 PM) and Saturday - Sunday (9 AM - 4 PM)
Guests will receive lockbox information
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 9 AM to 4 PM on public holidays.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 30 per night
Cribs (infant beds) are available for NZD 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 14 per person
  • Secured self parking fee: NZD 15 per day
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 30 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Quest Petone Aparthotel Wellington
Quest Petone Wellington
Lower Aparthotel Lower Hutt
Lower Lower Hutt
Quest Petone Apartment Lower Hutt
Quest Petone Apartment
Quest Petone Lower Hutt
Quest Petone Hotel
Quest Petone Lower Hutt
Quest Petone Hotel Lower Hutt

Quest Petone Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 361 out of 606 reviews
Rating 8 - Good. 187 out of 606 reviews
Rating 6 - Okay. 38 out of 606 reviews
Rating 4 - Poor. 17 out of 606 reviews
Rating 2 - Terrible. 3 out of 606 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Brendan

Liked: Amenities
There were ants in my room.
Stayed 4 nights in May 2025

6/10 Okay

Murray

Business traveler
Liked: Staff & service

Ants

Everything was ok didn’t appreciated ants getting into my toilet bag.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time of staying here in a couple of months. This was because our son had a flat in John Street, so the convenience of Quest was great. It was in walking distance for them & to meet for resturants etc A very comfortable stay. Parking was a bonus too.
Stayed 1 night in Apr 2025

6/10 Okay

Hingaroa

Liked: Staff & service
Stayed 2 nights in May 2025

2/10 Terrible

Les

Liked: Cleanliness, amenities, property conditions & facilities
I did not get to sleep until after midnight as the "guests" in the room next to mine were using a tumble drier ehich was causong a hell of a noise in my room and reverberating through the wall until 11.30pm and according to the hotel staff member who came to see me, as the hotel provides a tumble drier in the room, the guest is entitled to use it whenever they want?? So by that reckoning i had a tv in my room and so I can play that all night at full volume with no concern about disturbing other guests then. Absolute joke of a response and i checked out early as sleep was not going to be had there. You need to change your policy and NO one needs to be using a tumble drier at thay time of night!! Ps it was dry in Wellington that day so want like they were drying clothes that got wet that day!
Stayed 1 night in May 2025

10/10 Excellent

Julie, Portland

Stayed 3 nights in Apr 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Quest Petone is our go to when we travel down to see family or just have time out. Close enough to the city and other outer lying areas, Petone itself has a vibe all it's own - love it! The Quest is clean, safe if travelling on my own, the staff are awesome - staying here always makes our trip enjoyable.
Stayed 1 night in Apr 2025

8/10 Good

Paula

Business traveler
Tight parking ! Clean and tidy
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just off Jackson St - plenty of shopping, dining, supermarket walking distance, can easily catch the train into the city. Be aware that the carpark is very small and you must book well in advance. If you don’t manage to book a space, there is free parking in the surrounding streets, but there’s no easy place to load and unload the car near the hotel (so, a warning if you’re mobility impaired, have lots of bags, or children). We followed someone into the gated carpark to unload, so you may be able to request the front desk staff to do the same and then relocate your car. Room facilities were good.
Stayed 2 nights in Apr 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked to know more about off road parking. As then would have booked a space
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Traveled with partner
Great location Comfy bed and such a lovely room
Stayed 1 night in Mar 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed that our one room unit had a microwave , 2 element cooking hob,a coffee machine as well as the standard Jettle and toaster. The cooking utensil drawer had all you would need when cooking with the supplied saucepan or frying pan. The room and bathroom were beautifully cleaned and the housekeepers I spoke to were very pleasant . Danika was most welcoming upon arrrival making me feel immediately comfortable. I would highly recommend the Quest hotel in Petone. Thank you.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
This place is always great!
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Can do better…

The door to the pantry that covered the fridge freezer squeezed and dragged heavily on the carpet to where it was a drama having to access anything in the fridge. The mattress and mattress protector were horrifically stained as we found when we were stripping the bed. Having 5 of the House Keeping staff appearing at your door seems a bit excessive/weird, when only having 1 checking if you need service should be sufficient. All we needed was 2 clean towels and I was abruptly asked to return the 2 dirty towels we had before clean towels would be supplied.
Stayed 3 nights in Feb 2025

10/10 Excellent

Pallavi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Appreciate the room was ventilated well compared to the previous booking.
Stayed 1 night in Feb 2025

6/10 Okay

Pallavi

Liked: Staff & service, property conditions & facilities
Late checked in with no hassle... Property facilties were reasonable except the air would have been more ventilated
Stayed 3 nights in Feb 2025

10/10 Excellent

Mohit

Stayed 1 night in Feb 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of Petone
Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Frances

We did not like the self check in process with reception unmanned from 4pm on a Sunday. A poor level of service provided to clients.
Stayed 2 nights in Feb 2025

8/10 Good

Carl

Traveled with partner
Enjoyed our three nights staying I felt the bathroom needed a few hooks to hang clothes while showering
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard of cleanliness has dropped a bit. Ice box was iced up and there was no milk in the fridge
Stayed 1 night in Jan 2025

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, clean up to date rooms. We checked in late and this is handled after hours which went smoothly.
Stayed 1 night in Jan 2025