2/10 Terrible
Challis
Traveled with partner
Feb 25, 2026
We were supposed to stay at Rydes Wellington and had booked two nights. The booking was done through Expedia and I had reached out to the hotel by text because the weather was terrible and suggested that we would stay back. I didn’t get a text message back from the hotel. We had to get a hotel in Lake Taupo because of 80 mile an hour winds. The electricity was impacted for at least 10,000 people in Wellington. It just was dangerous for us to travel to Wellington the first day of the reservation. The next day we drove to Wellington for the second day of our reservation. We came down to the Rydges hotel and wanted to stay for the other night of our reservation and we were told that they didn’t have a room for us.We had to pay for both nights at the hotel and not stay there either night. Then we had to find another hotel to stay in the second night in Wellington and we were there on time around 4 PM. Expedia was not helpful nor the hotel in recovering our money from the hotel that did not provide any service to us.
Challis
Stayed 2 nights in Feb 2026





























