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Sofitel Wellington

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Wellington

Breakfast, lunch, dinner served; international cuisine
Exterior
Superior Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym

Explore the area

Map
11 Bolton Street, Wellington, 6011
  • Wellington Central Business District
    1 min walk
  • Lambton Quay
    2 min walk
  • New Zealand Parliament Buildings
    3 min walk
  • Wellington (WLG-Wellington Intl.)
    18 min drive

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Garden view

Superior Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club Lounge Access

Luxury Room, 1 King Bed, Club Lounge Access | View from room

Luxury Room, 1 King Bed, Club Lounge Access

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Accessible (Accessible)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed, Accessible (Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed (Club Access)

Executive Room, 1 King Bed (Club Access) | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Club Access)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Sofitel Wellington

5-star hotel in Wellington CBD
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Sofitel Wellington offers 129 accommodations with minibars and safes. Beds feature premium bedding. 48-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Wellington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a business center and 4 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This luxury hotel also offers a fitness center, multilingual staff, and a garden. Onsite parking is available (surcharge), along with a car charging station.

Sofitel Wellington is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Jardin Grill - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (NZD 55 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; NZD 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Jardin Grill

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 80 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 45 per person
  • Valet parking fee: NZD 55 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sofitel Wellington Opening July 2016 Hotel
Sofitel Opening July 2016 Hotel
Sofitel Wellington Opening July 2016
Sofitel Opening July 2016
Sofitel Wellington Hotel
Sofitel Wellington Opening July 2017 Hotel
Sofitel Opening July 2017 Hotel
Sofitel Wellington Opening July 2017
Sofitel Opening July 2017
Sofitel Wellington Opening October 2017 Hotel
Sofitel Opening October 2017 Hotel
Sofitel Wellington Opening October 2017
Sofitel Opening October 2017
Sofitel Wellington (Opening July 2017)
Sofitel Wellington (Opening July 2016)
Sofitel Wellington (opening June 2016)
Sofitel Wellington (Opening October 2017)
Sofitel Wellington Hotel
Sofitel Wellington Wellington
Sofitel Wellington Hotel Wellington

Sofitel Wellington Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 445 out of 609 reviews" "
Rating 8 - Good. 110 out of 609 reviews" "
Rating 6 - Okay. 32 out of 609 reviews" "
Rating 4 - Poor. 10 out of 609 reviews" "
Rating 2 - Terrible. 12 out of 609 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but not in the best location on weeke
Really enjoyed my stay at the Sofitel. Very professional and really appreciated the subtle French touches to align with the brand. Only small issue is that the location is more in the business part of the city so be prepared to walk to attractions, restaurants and bars if staying the weekend
Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was particularly attentive and friendly. The hotel breakfast was one of the best I've ever had. I would go out of my way to book this hotel again on a trip back to Wellington.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the breakfast, which had an extensive selection of hot and cold options and local produce.
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Stayed 3 nights in Apr 2024

10/10 Excellent

Meritiana

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and very attentive staff. The staff is what my stay enjoyable. When we arrived we had several problems. First, the room wasn't large enough to accommodate 3 adults. The staff upgraded us twice before we were satisfied. They blamed Expedia for this mistake. Of course this was for a cost. After having trouble finding the hotel, the parking was a disaster. Parking is on street, but there are restrictions during the day hours. We ended up accepting valet parking, but again at a cost. So overall the stay started poorly, but again I'll say the staff made it enjoyable. Very professional and well mannered.
Stayed 3 nights in May 2024

10/10 Excellent

Lijun

Liked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the time in Central Wellington. Ideal place to stay with great facilities , restaurants and so convenient.
Stayed 2 nights in Apr 2024

10/10 Excellent

Antonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly an helpful staff , great location
Stayed 1 night in Apr 2024

10/10 Excellent

yuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Alvina

Liked: Cleanliness, staff & service
Smallest Sofitel rooms I’ve ever experienced from this chain. Quite a walk to central area for dining or sightseeing.
Stayed 3 nights in Apr 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Julie

Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Ok stay
Beautiful hotel in a very convenient location. Front desk staff wasn't very welcoming and the bed was too old it's already sinking.
Stayed 2 nights in Mar 2024

4/10 Poor

Kerry Barris

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Substandard. Def shouldn’t be five stars .. more like 3. Didn’t even have a heated towel rail. No real milk for tea. Tiny room. Shocking room service menu .. quiche Lorraine, burgers, fish & chips and club sandwich.. really??? More like a 70’s motor lodge. No salad or soup of lean meats or curry just a cheap menu that you would expect from a low rent takeaway bar. Not eve complimentary water. 3 stars at best. Will never stay here again. Sofitel should be ashamed def not up to their usual standard. I’d drop this branch!!
Stayed 2 nights in Mar 2024

10/10 Excellent

roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms!!! I was staying in the Executive room with Club access. I love the evening happy hour from 5 to 7, it did indeed make me happy! Staff is very friendly and accommodating. Location is Fantastic!! Walking distance to Lambton Quay, Cuba Street, the National Museum, and Waterfront!! I would highly recommend Sofitel for your next stay in Wellington!
Stayed 2 nights in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Bad parking.
Excellent comfortable hotel. We did not eat at the hotel and were only there overnight. Parking is an issue. Its on a steep hill with limited street parking which is free 8pm-8am if you can find somewhere close by. Outside those hours it is 2 hour paid parking so you need to leave or move. Valet was $55. Self parking nearby but the entrance was too low for my mid size SUV. Who would design such a place?
Stayed 1 night in Mar 2024

6/10 Okay

Andrei

Stayed 1 night in Mar 2024

10/10 Excellent

Steve, Corsham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are not many good 5 star hotels in Nee Zealand, but this is a good one. Wonderful beds, great staff, lovely breakfast. You can tell this is a good hotel as it’s full of corporate guests. I would definitely come back again
Stayed 3 nights in Mar 2024

10/10 Excellent

PAUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great Sergio, Holi and duty manager I think it was Arash please forgive me if I got your name wrong.Helped to set up a transcontinental job interview.It was just great ! Rooms spotless complementary range great.I would recommend it the staff are great. Holi went out of her way after booking error so I had a room and bed to stay in - wonderfully after a long drive.Impressive teamwork - thank you to the girl from Montana who was just lovely I must visit that big sky area some day.May you all be blessed - so so happy !
Stayed 1 night in Mar 2024

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful one night stay
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Stayed 1 night in Feb 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Short staffed, but pleasant
Got in at 3pm after a late arriving flight. We were told our room wasn't ready, which considering the price was unacceptable. After sitting in the club for 5 minutes, the front desk assistant came through and said our room was now ready, but just handing the keys and telling us the floor, then ran off - obviously they were understaffed. No assistance with the luggage or anything else. Far from the other Sofitels I have stayed at in Asia. Very expensive for a 3.5-4 star experience. The dining area was nice and the staff seemed friendly. The location is good as it's close, but not as close as the Intercontinental (which does have excellent service too). The rooms were nice, although the AC was not working particularly well, so in the afternoon when the sun hit the window the room became an oven, despite having the setting down as low as it would go. The rain shower head was about to fall from the ceiling too, but still worked luckily - it was very good. All up, a mixed experience. I prefer the Intercon for the same price. The trip got off to a bad start with the plane being late and we in turn were late for an appointment, the hotel don't know this but tell their staff, you don't know how bad a day your guests are having. Our's was a an inconvenient day that was made into a bad day by these gestures. They have a long way to go before they are close to their international brand standards.
Stayed 3 nights in Feb 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting and great accommodations! Would recommend!
Stayed 1 night in Feb 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Parking is a challenge
Stayed 2 nights in Feb 2024