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Atura Wellington

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atura Wellington

Classic Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Terrace/patio
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
24 Hawkestone St, Thorndon, Wellington, 6011
  • Lambton Quay
    7 min walk
  • The Thorndon Hotel Wellington by Rydges
    1 min walk
  • Wellington Station
    9 min walk
  • Wellington (WLG-Wellington Intl.)
    15 min drive

Room options

View all photos for Superior Suite

Superior Suite | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Superior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Superior King Room

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Classic Room, Accessible

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Miscellaneous

Family Room

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Superior Twin Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Queen Room

Superior Queen Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Superior Queen Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic King Room

Classic King Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Classic King Room

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Classic Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Accessible Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Classic Accessible Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Superior King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic King Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Classic King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Classic Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Superior Queen Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Superior Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Superior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Superior Twin Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Classic Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Classic Double Room

  • Sleeps 2
  • 1 King Bed

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About this property

Atura Wellington

3.5-star hotel in Thorndon
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking.
Atura Wellington offers 108 accommodations with coffee/tea makers and hair dryers. This Wellington hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center, 5 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3220 square feet (299 square meters) include a conference center. This eco-certified hotel also offers a fitness center, a terrace, and a vending machine. Guests can use the health club at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Atura Wellington has designated areas for smoking.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Frankie's Bar & Eatery - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Frankie's Bar - Onsite bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 28 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; NZD 30 for adults and NZD 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Frankie's Bar
  • Frankie's Bar & Eatery

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (3,220 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1988
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 30 for adults and NZD 15 for children
  • Covered self parking fee: NZD 28 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Kingsgate Hotel Wellington
Kingsgate Wellington
Kingsgate Wellington Hotel
Wellington Kingsgate
Thorndon Hotel Wellington Rydges
Thorndon Hotel Rydges
Thorndon Wellington Rydges
Thorndon Rydges
Atura Wellington Hotel
Atura Wellington Wellington
Atura Wellington Hotel Wellington
The Thorndon Hotel Wellington by Rydges

Atura Wellington Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 298 out of 1003 reviews" "
Rating 8 - Good. 444 out of 1003 reviews" "
Rating 6 - Okay. 183 out of 1003 reviews" "
Rating 4 - Poor. 53 out of 1003 reviews" "
Rating 2 - Terrible. 25 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Sep 2024

8/10 Good

Josh

Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
The showers are not perfect. Everything else is.
Stayed 1 night in Sep 2024

8/10 Good

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with very comfortable bed. Perfect for my overnight stay.
Stayed 1 night in Sep 2024

4/10 Poor

Josh

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was untidy and wasn’t cleaned properly
Stayed 1 night in Sep 2024

10/10 Excellent

Iu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a researcher, so the property is very convenient to the research centres that I have to use: Alexander Turnbull; The National Archives and the Parliamentary Library. The reception staff were efficient and personable. They upgraded my room to one better suited to my needs: I am a single traveller and they moved me from a double bed unit (ordered online) to a single bedroom. They carefully explained the "Going Green" option, (which I did). The room was spacious with nice vistas of the streets and green belt. the facilities were excellent: Writing desk, iron and iron board, wardrobe, spacious shower and toilet. I went for the green option (3 nights), so cannot comment on the cleaning of the room. I do wish , however, that the coffee machine came with instructions, but I worked it out after two attempts. The wifi is excellent, which is essential for my purposes. I did eat in and the restaurant staff were always accomodating, and the food was more than acceptable. There is a supermarket nearby should you want to prepare your own food. Overall, my stay at Atura was an excellent experience. I will be staying with them again.
Stayed 3 nights in Sep 2024

8/10 Good

Christiaan

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice reception and lobby area, but rooms are small and the bathroom was dated, with a leaky shower. Skirting boards in bathroom were water damaged.
Stayed 1 night in Aug 2024

10/10 Excellent

J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended all round :)
My daughter and I had a fantastic stay at Atura. I would like to mention Louisa in particular who went out of her way to provide a space for my daughter to have a zoom call for her work. Thank you so much for going above and beyond, we appreciate this greatly. Also the friendly reception staff for whom nothing was too much trouble, I highly recommend this hotel. Thank you.
Stayed 1 night in Aug 2024

10/10 Excellent

Marc I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Amenities, property conditions & facilities
Staff were pleasant and accomodating. Hotel rooms need a serious revamp though. Small poorly lit room. No lace curtains under the drapes for basic privacy from the multiple neighbouring houses so had to keep curtains drawn all day with lights on. The worst bathroom I’ve come across in a hotel before. The bathroom of the classic room we got was exactly what you’d expect of an old hospital bathroom, only a hospital bathroom floor appears cleaner.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Zainal

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Building from outside looks great. Beds were terrible came to relax but woke up with sore back as the sponge on the bed were worn out and could feel the springs poking.
Stayed 1 night in Jul 2024

8/10 Good

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gabrielle

Stayed 1 night in Jul 2024

8/10 Good

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent with views of the beehive. The rooms just a little too small.
Stayed 3 nights in Jul 2024

8/10 Good

Luaipou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2nights for a sports tournament. Just what we needed for a rest in the evenings. New World close by too for essentials. Parking our ute was our main reason for selecting Atura which was great. We opted for the eco (no-housekeeping) in return for the $10 credit which we used for coffees upon checkout. Overall very happy.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, central location, clean and comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Fiona

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, friendly budget hotel. Lovely staff and very clean.
Stayed 3 nights in Jul 2024

6/10 Okay

Demelza

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Atura was easily accessed via the motorway and close to my conference facility. It was also convenient to the supermarket. The communal hallways smelled air-freshened. However, the room (913) would benefit from a deep clean rather than a superficial service. There was evidence of grease marking on the kitchenette bench. The extra blankets were clearly dumped in the drawers by the last guest, there were blood splatters and mould on the walls of the bathroom and a thick build-up of dust particularly around the carpet line and skirtings, along with slopped coffee or water or similar. I did wonder if the toilet was cleaned before or after my fresh towels were hung (on a rail directly adjacent to the toilet) as the toilet seat was up on arrival. I understood on arrival that I could use the no daily service vouchers against my room cost only to discover on departure that I could only use it on food or beverages (which I did not require). I also encountered another guest on arrival who was requesting a full room service due to the filthy state of it. Check in staff asked him to clarify the elements that required attention - his response was "all of it". On arrival to my room, it appeared that this is a consistent issue and that most guests probably wouldn't mention it to staff but reflect it in ratings. Would I stay at Atura again? No. I'd stay in accommodation that I have previously that was cleaner. I'd Uber to and from a conference facility instead of staying at the Atura.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mags

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay near the ferries
Stayed 1 night in May 2024

8/10 Good

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to central Wellington within walking distance to our destinations or the ability to catch a bus to visit other attractions.The meals were good at the hotel restaurant.The room was pretty basic.
Stayed 3 nights in Jun 2024

2/10 Terrible

Maxcine

Traveled with partner
I was quoted $124 as per Expedia and the charges was more than $230 - which I had to pay as the booking was confirmed already and would have penalized myself into paying the full amount anyway. The bathroom mirror was dirty, the shower was wet inside with cleaning liquid still on the floor and slippery, the bed was not made properly and the linen smelled dusty. As per the advert, there was suppose to be air-conditioning in the room, but there was not and having to open the windows for cool air it allowed noise from the outside. The food was very good and of very good quality. Really enjoyed the breakfast and the coffee. Not very happy about the charges and the cleanliness of the rooms.
Stayed 1 night in Jun 2024

8/10 Good

Margot

Liked: Cleanliness, staff & service, property conditions & facilities
Good restaurant, nice staff. Room was extremely small. Would be good to know dimensions before booking
Stayed 1 night in May 2024