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West Plaza Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for West Plaza Hotel

Lobby lounge
Reception
Suite | Desk, blackout drapes, iron/ironing board, free WiFi
Standard Triple Room | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
110 Wakefield Street, Wellington, 6011
  • Wellington Central Business District
    1 min walk
  • Wellington Town Hall
    1 min walk
  • Michael Fowler Centre
    2 min walk
  • Wellington (WLG-Wellington Intl.)
    13 min drive

Room options

View all photos for Standard Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
Jan 12 - Jan 13
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About this property

West Plaza Hotel

4-star hotel in Te Aro
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
West Plaza Hotel offers 102 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1690 square feet (157 square meters) include conference space. This eco-certified hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

West Plaza Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
City Dining and Bar - This restaurant serves breakfast and dinner.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (NZD 25 per night)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dining and Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,690 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 30.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 32 per person
  • Self parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

West Plaza Hotel
West Plaza Hotel Wellington
West Plaza Wellington
West Plaza Hotel Hotel
West Plaza Hotel Wellington
West Plaza Hotel Hotel Wellington

West Plaza Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 336 out of 1003 reviews" "
Rating 8 - Good. 486 out of 1003 reviews" "
Rating 6 - Okay. 128 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Nalita

Excellent location and exceptional service. Place needs a refurbishment.
Stayed 1 night in Sep 2024

10/10 Excellent

Reg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend accomodation
Stayed 2 nights in Sep 2024

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service
The staff were friendly and polite
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
There is a construction site next door. Only noticeable during the day, not at night nor in the weekend.
Stayed 1 night in Sep 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Jerzy

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Very low rooms - grim and dark. Very aged looking hotel. View on the ruins of city council with constant noise of constructions.
Stayed 2 nights in Sep 2024

8/10 Good

Edward

Tv wouldnt tune into channels, staff fixed
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay with super helpful staff.
Stayed 1 night in Aug 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great over night stay.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a pity with the road closure
Stayed 1 night in Aug 2024

10/10 Excellent

S

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Elvis

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was Good
Stayed 2 nights in Aug 2024

10/10 Excellent

S

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Judith

Business traveler
Liked: Cleanliness
Rooms pretty date. Pillows hard. Restaurant for breakfast ok. Dinner took ages to come with only 5 people in restaurant then not great. Handy location
Stayed 2 nights in Aug 2024

10/10 Excellent

Cara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, but a light noisy for my hubby with the car park next door. I didn’t hear a thing zzz
Stayed 2 nights in Aug 2024

2/10 Terrible

Alan

Stayed 2 nights in Aug 2024

8/10 Good

Andrea

Business traveler
Liked: Staff & service
Lovely foyer, great staff. Room small and basic but fine. Bathroom grout was mouldy, plastic shower mat dirty underneath and shower curtain did not stop water leaking out into floor.
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jocelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel super friendly and helpful. Very quiet and comfortable except for construction outside which started at 7.30am on saturday. Very convenient close to shops and Michael fowler centre. Great food and drink!!! Grateful thanks for super kiwi hospitality.
Stayed 1 night in Aug 2024

8/10 Good

Megan

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
A drinking glass had lipstick marks on a glass that was in cupboard. Please also sort out your taxi cards as they are outdated. West Plaza needs to liaise with taxi company
Stayed 3 nights in Jul 2024

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Stayed 1 night in May 2024

8/10 Good

Karina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was compact but everything was laid out well. Very soft bed.
Stayed 1 night in Jul 2024

6/10 Okay

Bel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Staff were nice but gross black mould patches in shower, gross amatuer tilework in bathroom. Noisy construction across the road and view into other rooms.
Stayed 1 night in Jul 2024

6/10 Okay

Amy

Traveled with group
Liked: Cleanliness, staff & service
Poor old West Plaza needs an update. First impressions walking in as that is looked dated. Staff service was great. Once in the room, it was clean but tired. Especially the bathroom. No extractor either. Very basic amenities. No extra blankets (although I'm sure I could have asked). Single glazed. TV had a poor picture quality. It's saving grace is its great location.
Stayed 1 night in Jul 2024