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Willis Wellington Hotel

3.5 star property

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Photo gallery for Willis Wellington Hotel

1 bedroom, premium bedding, in-room safe, individually furnished
Reception
Property amenity
Interior entrance
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Gym
  • Housekeeping
  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
355 Willis St, Wellington, 6011
  • Wellington Central Business District
    ‪6 min walk‬
  • Cuba Street Mall
    ‪13 min walk‬
  • Te Papa
    ‪3 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Queen Room

Queen Room | 1 bedroom, premium bedding, in-room safe, individually furnished

Queen Room

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room

1 bedroom, premium bedding, in-room safe, individually furnished

Basic Triple Room

  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually furnished

Standard Room, 1 King Bed

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Twin Room

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Queen Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard King Room

1 bedroom, premium bedding, in-room safe, individually furnished

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

1 bedroom, premium bedding, in-room safe, individually furnished

Triple Room

  • Sleeps 3
  • 3 Twin Beds

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About this property

Willis Wellington Hotel

Hotel in Aro Valley
This smoke-free hotel features a fitness center, self parking, and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a convenience store. Housekeeping is available on request.
Willis Wellington Hotel offers 90 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 32-cm flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Willis Wellington Hotel features a fitness center, multilingual staff, and concierge services. 2 meeting rooms are available. Public areas are equipped with complimentary wireless Internet access. This Wellington hotel also offers laundry facilities, a convenience store, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Willis Wellington Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (NZD 20 per night)
  • Limited onsite parking

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-cm flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: NZD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Leisure Inn Wellington
Leisure Wellington
Wellington Leisure
Mercure Wellington Willis Street Hotel Wellington
Willis Wellington Hotel
Willis Wellington
Accor Wellington Willis Street
Willis Wellington Hotel Hotel
Willis Wellington Hotel Wellington
Willis Wellington Hotel Hotel Wellington

Willis Wellington Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 185 out of 1000 reviews
Rating 8 - Good. 420 out of 1000 reviews
Rating 6 - Okay. 246 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean n tidy
Stayed 1 night in Feb 2025

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness
Comfortable affordable stay - rooms were very basic and dated - mould on the exterior windows and the carpet down the hallways could definetely do with replacing it was a bit of a tripping hazard. However given what we paid to stay there, you get what to pay for and it was perfect for our needs which was a clean tidy room to spend a couple of nights. Close to city not a far walk at all so good location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
staff were very friendly and helpful would stay here again
Stayed 3 nights in Feb 2025

6/10 Okay

Juan-Julian

Liked: Cleanliness
Last time i came here couple of years ago you had breakfast laid on,not this time obviously. Bit of a walk to Wellingtons cafes from here. There was no air con, my room 502 was pretty damn hot over the weekend. I noticed there was a sky remote also but no actual sky service installed so kind of pointless have these remotes in the room. As i see it the corridors and the rooms need a makeover,its all looking pretty tired.
Stayed 2 nights in Feb 2025

8/10 Good

Cornelis Willem van, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is convenient located close to Cuba street. The price is ok but there is a lot of competition nearby.
Stayed 1 night in Feb 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service
Handy to central Wellington. Staff friendly and helpful.
Stayed 5 nights in Feb 2025

8/10 Good

Renee

Traveled with group
Liked: Staff & service
The room was fine for us. Very noisy at night but otherwise just a standard cheap accommodation. Handy to Cuba St.
Stayed 1 night in Feb 2025

8/10 Good

Samuel

Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Kellie

Stayed 4 nights in Feb 2025

8/10 Good

Anne

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was really dated, shower over the bath difficult to get in and out of. Pictures on website in no way resembled the room we had. One sash window that didn't stay open and a pedestal fan. Restaurant was closed and when I booked it said there was a restaurant available on site. I get that they may be upgrading rooms but they could indicate that so that you have advance warning.
Stayed 7 nights in Feb 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot to stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronan, Auckland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to assess. Quiet and clean. Didn’t spend so much time in the hotel so it was good for the price point. Would come back if doing another short stay in Wellington.
Stayed 2 nights in Feb 2025

8/10 Good

Aiyush

Stayed 1 night in Jan 2025

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities
Central location was great. Very good value for money. Showing some wear and tears in the hallways but room was very clean and comfortable
Stayed 1 night in Jan 2025

6/10 Okay

Adriaan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room was very hot and noisy
Stayed 3 nights in Jan 2025

6/10 Okay

Rory

Disliked: Cleanliness
Just the parking was difficult
Stayed 1 night in Jan 2025

4/10 Poor

Michael

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Very old run down lodge painted up and cheaply renovated to look like a hotel. Okay for one night if you can get it for a budget price. Wouldn't stay there again.
Stayed 1 night in Jan 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service
The hotel room was a little run down and needs some TLC, but it was a comfortable place to stay and had what we needed. The staff were very nice. Restaurant wasn’t available, so not sure what that’s like.
Stayed 2 nights in Jan 2025

4/10 Poor

Ms

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated and the windows need a good clean.
Stayed 2 nights in Jan 2025

6/10 Okay

Norma

Traveled with family
Liked: Staff & service
Great customer service & service
Stayed 1 night in Jan 2025

6/10 Okay

Gaye

Traveled with partner
Liked: Cleanliness, staff & service
Bed was comfortable, bathroom was dated. Was ok for one night when we weren't there much
Stayed 1 night in Jan 2025

6/10 Okay

Kenzie

Liked: Staff & service
Staff were accommodatin. No onsite parking was available and had to park 12min away No air conditioning
Stayed 1 night in Dec 2024

8/10 Good

Katherine

Stayed 1 night in Jan 2025

4/10 Poor

Praise

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Asbestos ceiling in a place that commonly gets earthquakes. Our room wasn’t cleaned after 1st night because of staff shortages and then no one cleaned the 2nd night after putting the sign out. Staff looked rushed off their feet, looks like poor management to me otherwise why do the staff look stressed and no one is showing up?
Stayed 3 nights in Dec 2024