Willis Wellington Hotel

3.5 star property

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Photo gallery for Willis Wellington Hotel

1 bedroom, premium bedding, in-room safe, individually furnished
Front of property
Lobby lounge
Reception
Property amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Gym
  • Housekeeping
  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
355 Willis St, Wellington, 6011
  • Wellington Central Business District
    ‪6 min walk‬
  • Victoria University of Wellington
    ‪10 min walk‬
  • Massey University
    ‪11 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

Queen Room

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Basic Triple Room

  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Room, 1 King Bed

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard King Room

  • Sleeps 2
  • 1 King Bed

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

Willis Wellington Hotel

Hotel in Aro Valley
This smoke-free hotel features a fitness center, self parking, and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a convenience store. Housekeeping is available on request.
Willis Wellington Hotel offers 90 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 32-cm flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Willis Wellington Hotel features a fitness center, multilingual staff, and concierge services. 2 meeting rooms are available. Public areas are equipped with complimentary wireless Internet access. This Wellington hotel also offers laundry facilities, a convenience store, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Willis Wellington Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (NZD 20 per night)
  • Limited onsite parking

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-cm flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.50 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: NZD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Leisure Inn Wellington
Leisure Wellington
Wellington Leisure
Mercure Wellington Willis Street Hotel Wellington
Willis Wellington Hotel
Willis Wellington
Accor Wellington Willis Street
Willis Wellington Hotel Hotel
Willis Wellington Hotel Wellington
Willis Wellington Hotel Hotel Wellington

Willis Wellington Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 185 out of 1002 reviews
Rating 8 - Good. 422 out of 1002 reviews
Rating 6 - Okay. 247 out of 1002 reviews
Rating 4 - Poor. 95 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Merina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean reception area and easy check in
Stayed 2 nights in Nov 2024

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed as ceiling was filthy, with dust hanging down, worn carpets throughout, flaking paintwork in bathroom and bedroom windows did not open. Car parking was chargeable at $20 per day and the restaurant only serves breakfast ( no evening meals! ), neither of which were detailed when booking.
Bedroom ceiling
Bedroom ceiling
Bathroom window
Bathroom sink
Stayed 1 night in Nov 2024

8/10 Good

Charlee

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Clean and tidy but needs a make over. Abit run down
Stayed 2 nights in Nov 2024

2/10 Terrible

Vic

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is old , clean but lacks maintenance . Furniture about to fall apart , TV did not work, shower took over 5 min to run hot . Absolutely terrible and the worst hotel I have stayed in, in years
Stayed 1 night in Nov 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Had a parking space on site. Room was tidy, clean and had everything we needed. Really enjoyed our cooked and continental breakfasts in the morning. Thank you Willis Wellington Hotel
Stayed 1 night in Nov 2024

4/10 Poor

Ignatious Mario

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Average 2-3 star standard
Stayed 2 nights in Nov 2024

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Joe

Liked: Cleanliness
It was easy walking into city, good transport to and from ferry, rail etc
Stayed 4 nights in Nov 2024

8/10 Good

Ian

Stayed 3 nights in Oct 2024

10/10 Excellent

Ceilidh

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

sophia

Stayed 2 nights in Oct 2024

10/10 Excellent

Ceilidh

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly, patient and helpful. I was genuinely impressed by how kind every single member of staff that I encountered was.
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Business traveler
No
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, close to everything in the CBD. Bed was comfortable.
Stayed 4 nights in Oct 2024

8/10 Good

John

Liked: Staff & service
The room could do with decorating . The windows could be cleaner inside and outside . the room was on the 5th floor .
Stayed 2 nights in Oct 2024

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Kevin

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Aug 2024

8/10 Good

Jeff

Liked: Staff & service, room comfort
Good location
Stay was good but the rooms need a good clean… lots of dust on the stucco walls and ceilings. Other than that, staff were great and amenities are good incl gym and breakfast. Pricing is great for hotel close to the city.
Stayed 2 nights in Oct 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Bridgette

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Good location, friendly staff, good breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

Agnieszka

Stayed 2 nights in Sep 2024

6/10 Okay

Roger

Traveled with family
Liked: Staff & service
Disliked: Amenities
Breakfast was great
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle, Christchurch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing hotel was comfortable an clean
Stayed 1 night in Sep 2024

2/10 Terrible

Milly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024