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Hotel Amenities

Property Features

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a fitness center, a terrace, and barbecue grills. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in January 2017.

The Swan Hotel is a smoke-free property.

  • Barbecue grill(s)
  • Picnic area
  • Fitness facilities
  • Number of bars/lounges - 2
  • 24-hour front desk
  • Conference space
  • Porter/bellhop
  • Meeting rooms
  • Year Built - 1422
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 49
  • Number of floors - 3
  • Number of buildings/towers - 2
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

The Swan Hotel offers 49 accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Shower/tub combination
  • Free WiFi
  • TV size: 28
  • TV size measurement: inch
  • Housekeeping - once per stay
  • Free cribs/infant beds
  • Limited housekeeping
  • Rollaway/extra beds (surcharge)
  • Heating
  • Electric kettle
  • Portable fan
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Toothbrush and toothpaste available on request

Parking

Self parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

15c A.D - This restaurant serves lunch and dinner.

The Bar - This bar serves light fare only.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Carbon monoxide detector

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

Contactless check-in and contactless check-out are available.

Hotel Names

  • Best Western Plus Swan Hotel Wells
  • Best Western Plus Swan Hotel
  • Best Western Plus Swan Wells
  • Best Western Plus Swan
  • BEST WESTERN PLUS Swan Hotel Wells, Somerset
  • Wells Best Western
  • Best Western Wells
  • BEST WESTERN PLUS Swan Hotel Wells Somerset
  • The Swan Hotel Hotel
  • The Swan Hotel Wells
  • The Swan Hotel Hotel Wells
  • Best Western Plus Swan Hotel

Awards & Affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Tourism Program

Hotel Reviews

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