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Wookey Hole Hotel

3.0 star property

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Photo gallery for Wookey Hole Hotel

Suite, Tower | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Balcony view
Property grounds
Point of interest
Game room

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
Wookey Hole, Wells, England, BA5 1BA
  • Wookey Hole Caves
    ‪5 min walk‬
  • Mendip Hills
    ‪5 min drive‬
  • Milton Lodge Gardens
    ‪5 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Superior Room, Multiple Beds, Non Smoking

  • 323 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Twin Room, Mobility Accessible

Twin Room, Mobility Accessible | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Twin Room, Mobility Accessible

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds, Ensuite

Twin Room, 2 Twin Beds, Ensuite | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Twin Room, 2 Twin Beds, Ensuite

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Family Room, Ensuite

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Resort View

Family Room, Resort View | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Family Room, Resort View

  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only) | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Twin Room, Mobility Accessible (Bath Only)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Double Room, Ensuite

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Tower

Suite, Tower | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Suite, Tower

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Luxury Room

  • 334 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

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4.0 out of 5, Very Good, (316)
The price is $105
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$126 total
includes taxes & fees
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About this property

Wookey Hole Hotel

3-star Wells hotel walkable to Wookey Hole Caves
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, a 24-hour front desk, and tour/ticket assistance are onsite.
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, a garden, and a picnic area. Onsite uncovered self parking is complimentary.

Wookey Hole Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Bistro at Wookey Hole - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Onsite venue #2 - This bar specializes in British cuisine and serves light fare only. Open daily.

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 9.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 9.50 for adults and GBP 7.50 for children
  • Early check-in fee: GBP 5 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Wookey Hole Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 448 out of 1006 reviews
Rating 8 - Good. 363 out of 1006 reviews
Rating 6 - Okay. 130 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 28 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Stayed 1 night in Nov 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the Wells carnival - very convenient, lovely big clean room with all equipment - nice balcony, plenty of parking. Very orientated for Wookey Hole attraction, child friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

Estelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely polite, friendly & professional staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Geoff

Stayed 1 night in Nov 2024

10/10 Excellent

lisa

Stayed 1 night in Nov 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
What a fab family friendly, lovely place to stay. It's an older property but that means space. The room was spacious and comfortable and the staff super friendly. Very recommended stay
Stayed 1 night in Nov 2024

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weekend. Well priced
Lovely stay. Breakfast beautiful. Room fine. Landing and walls could do with freshening up a little but rooms themselves were great! Lovely that extra bed was acailable so both children had their own bed- thank you! Beds a little hard but okay. Cant fault anything else. A great stay! Very helpful staff too
Stayed 1 night in Nov 2024

10/10 Excellent

A C D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed
The room was fine but I had been looking for a king size bed not three beds! V little view and overlooked by log cabins on the hill. The bed was fine but the pillows rock hard. We ate in the restaurants and the food was poor. Burger was covered in burger sauce which I wasn’t expecting. Lots of kids running around screaming which isn’t the fault of the hotel but made us stressed. Likewise the rooms were not very soundproofed so I could hear doors slamming and kids screaming until late. There was also the sound of a boiler or similar all night.
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Stayed 3 nights in Oct 2024

8/10 Good

Colin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

samantha

Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Niamh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Wookey Hole Caves
We had a great trip. The hotel room for 5 was extremely spacious and it was so nice to stay right next door to the caves. We absolutely loved the caves. They were so big and the guided tour was great. The crazy golf was also great. Wells is only a 7 min drive and it is definitely a must. All in all a great stay with great value
Stayed 2 nights in Oct 2024

10/10 Excellent

WENDY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing. Warm, comfy hotel. Staff were do efficient and friendly . So close to attraction too. A really relaxing vibe. Highly recommend
Stayed 1 night in Oct 2024

6/10 Okay

michelle

Traveled with family
Liked: Cleanliness, staff & service
For a family room would be better to have 2 proper beds instead of a camp bed which is uncomfortable. We also received no emails prior to our arrival, so we did not know to book breakfast in advance. Luckily the reception got this sorted out for us.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen, Lyndhurst

Liked: Property conditions & facilities
Fabulously spookilicious staff all dressed up for Halloween- helpful, friendly and welcoming. Good soundproofing, nice big clean rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and pleasant staff
We were greeted by a woman called Dianne and she was very jolly and friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Rhian

Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend it very good
Stayed 1 night in Oct 2024

10/10 Excellent

Dean

Stayed 1 night in Oct 2024

8/10 Good

Pauline

Liked: Cleanliness, property conditions & facilities, room comfort
Wookey hole Hotel, is A HOLE IN ONE!
Dining room wall lights had cobwebs up inside of shades, not sure it was sopposed to be for hallowen!!. Must commend having TWO comforrable chairs, not had this in other places!! Also had a bathmat on request, well done.
Stayed 2 nights in Oct 2024

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024