Wookey Hole Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Wookey Hole Hotel

Suite, Tower | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Point of interest
Property grounds
Balcony view
Game room

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
Wookey Hole, Wells, England, BA5 1BA
  • Wookey Hole Caves
    ‪5 min walk‬
  • Wells Cathedral
    ‪5 min drive‬
  • Wells Bishop's Palace
    ‪6 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪43 min drive‬

Room options

Superior Room, Multiple Beds, Non Smoking

  • 323 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Twin Room, Mobility Accessible

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room, 2 Twin Beds, Ensuite

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, Ensuite

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Family Room, Resort View

  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Twin Room, Mobility Accessible (Bath Only)

  • Sleeps 2
  • 2 Twin Beds

Double Room, Ensuite

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, Tower

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

Luxury Room

  • 334 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Similar properties

About this property

Wookey Hole Hotel

3-star Wells hotel walkable to Wookey Hole Caves
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, a 24-hour front desk, and tour/ticket assistance are onsite.
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, a garden, and a picnic area. Onsite uncovered self parking is complimentary.

Wookey Hole Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Bistro at Wookey Hole - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Onsite venue #2 - This bar specializes in British cuisine and serves light fare only. Open daily.

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 9.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from June 4 2025 to June 6 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 9.50 for adults and GBP 7.50 for children
  • Early check-in fee: GBP 5 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Wookey Hole Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 470 out of 1017 reviews
Rating 8 - Good. 357 out of 1017 reviews
Rating 6 - Okay. 129 out of 1017 reviews
Rating 4 - Poor. 34 out of 1017 reviews
Rating 2 - Terrible. 27 out of 1017 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Liked: Cleanliness, property conditions & facilities, room comfort
Everything as expected. Staff friendly and professional. Bed comfortable, a bit of stain here and there on the carpet and a chair. Clean towels. The only thing that I would mention was the breakfast. It was cold and part was not served. I would visit again.
Stayed 1 night in Feb 2025

10/10 Excellent

Bradley

Stayed 2 nights in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Stayed 3 nights in Feb 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

kimberley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. The area was quiet and the staff were all very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bigger menu and a day room
Stayed 3 nights in Feb 2025

8/10 Good

David

Traveled with partner
Liked: Staff & service
For the price it was good value as breakfast included. The second days cooked breakfast much better as hot and all items well cooked. I would suggest the hotel has a small fridge with cheddar cheese on sale. Also am adult entry just for the cave. Area very quiet abd Wells near by.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short winter break

An excellent out-of-season break with access to Wells, Bath and Bristol. I hope to return when the caves are open.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Stayed 3 nights in Jan 2025

8/10 Good

Stephanie

Stayed 3 nights in Feb 2025

10/10 Excellent

Anne

Stayed 1 night in Feb 2025

6/10 Okay

Kimberley

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Most of the staff were very accommodating and overall, good value for money. As this was a family orientated hotel, I personally didn’t enjoy my stay as it was very noisy and no sound proofing.
Stayed 1 night in Feb 2025

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a very enjoyavle couple of days. The room was a good size and the bed was very comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good - efficient, quiet and clan
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joana

Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great service

Great location for Wells
Stayed 1 night in Jan 2025

10/10 Excellent

Jemma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was impeccable. The room was breath taking
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good value

We just stopped for an overnight as we needed to be somewhere early the next day. The hotel was cheap and cheerful. The staff were very helpful and friendly. The cooked breakfast was delicious! Furniture and room was a little tired, but that was reflected well in the price. Good value!
Stayed 1 night in Jan 2025

8/10 Good

Crystal

Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, staff and location with easy parking.
Stayed 2 nights in Jan 2025