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Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

3.0 star property

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Photo gallery for Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

Terrace/patio
Sauna, hot tub, steam room, hot stone massages, sports massages
Indoor pool, sun loungers
Restaurant
Gallery Family Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Gym
  • Housekeeping
  • Pool
$307
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
Wengen, Lauterbrunnen, BE, 3823
  • Wengen LWM
    ‪1 min walk‬
  • Wengen-Mannlichen Cable Car
    ‪2 min walk‬
  • Staubbach Falls
  • Bern (BRN-Belp)

Room options

View all photos for Economy Double Room

Economy Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Economy Double Room

8.6 out of 10
Excellent
(15 reviews)
  • 150 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room With View of the Jungfrau

Economy Double Room With View of the Jungfrau | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Economy Double Room With View of the Jungfrau

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Single Room

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 355 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Gallery Family Room

Gallery Family Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Gallery Family Room

  • Sleeps 6
  • 5 Twin Beds

View all photos for Panoramic superior double room with view of the Jungfrau

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic superior double room with view of the Jungfrau

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Panoramic Double Room With View of the Jungfrau

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic Double Room With View of the Jungfrau

8.8 out of 10
Excellent
(6 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Double Room

8.6 out of 10
Excellent
(17 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Triple Room

7.6 out of 10
Good
(8 reviews)
  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room

  • Sleeps 5

View all photos for Economy Double Room Jungfrau View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Economy Double Room Jungfrau View

  • Sleeps 2

View all photos for Comfort Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Double Room

  • Sleeps 2

View all photos for Panorama Superior Double Room Jungfrau View

Shower, hair dryer, bathrobes, slippers

Panorama Superior Double Room Jungfrau View

  • Sleeps 2

View all photos for Economy Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Economy Double Room

  • Sleeps 2

View all photos for Comfort Single Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Single Room

  • Sleeps 1

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Triple Room

  • Sleeps 3

View all photos for Panoramic Double Room With Jungfrau View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic Double Room With Jungfrau View

  • Sleeps 2

View all photos for Superior Family Room

Shower, hair dryer, bathrobes, slippers

Superior Family Room

  • Sleeps 5

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About this property

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

3-star Lauterbrunnen hotel with 2 restaurants
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa.
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel offers 120 accommodations with safes and bathrobes. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences like ski storage, ski passes, and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers an indoor pool, a sauna, and a fitness center.

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel is a smoke-free property.

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel has 2 restaurants on site.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Ice skating
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CHF 40

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.30 per person, per night for adults; CHF 2.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-out fee: CHF 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and TWINT
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Victoria Lauberhorn Wengen
Arenas Resort Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen a Faern Collection Hotel
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel Hotel

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 398 out of 681 reviews
Rating 8 - Good. 199 out of 681 reviews
Rating 6 - Okay. 50 out of 681 reviews
Rating 4 - Poor. 19 out of 681 reviews
Rating 2 - Terrible. 15 out of 681 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 4 nights in May 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were welcoming and helpful but particularly Jessica at reception, Pedro in the restaurant looked after us so well and was so kind and accommodating. Marieke aka ‘breakfast mama’ was lovely and fun and friendly each morning overseeing everyone had what they needed for a tasty and generous breakfast. Thank you to you all for making our anniversary celebrations stay in Switzerland so lovely and memorable. Phil and Julie .
Stayed 7 nights in May 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located

Stayed 3 nights in May 2025

10/10 Excellent

Brooke

Stayed 2 nights in May 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice with great staff. I enjoyed the small town the the hotel was located in and the breakfast was also great!
Stayed 3 nights in May 2025

10/10 Excellent

akash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Omkar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Really well located hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very short walk to the train station. Exterior of hotel was being renovated but interior was good. Lovely spa pool. Beautiful town. Excellent breakfast buffet, probably the best of our holiday.
Stayed 3 nights in Apr 2025

4/10 Poor

Wendy

Disliked: Property conditions & facilities, room comfort

Single room tiny and claustrophobic

Solo travellers always get a poor deal, paying a ridiculous sum of money when you break down the per person rate. The single room was shockingly small, under the eaves with the roof sloping over the bed. The smallest single room I’ve ever had and Extremely hot. There werent any photos or information of this room on Hotels.com site, but it wasn’t the cheapest single room on offer there, so I took a gamble and lost- I expected something better. More fool me, I’ll learn for next time. There are not many dining options in Wengen at this time of year. I tried to have dinner at the hotel restaurant but was refused. Saying they were full (?). I found one takeaway on the Main Street and had an unsatisfactory supper sitting on a park bench, the view however was spectacular and Wengen itself is a great little mountain town. A spur of the moment trip, I’m just glad it was only for one night. It did not stop me appreciating the beauty of Wengen, I could stare at that view for hours.
Stayed 1 night in Apr 2025

8/10 Good

Damon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice property but the hotel is under construction so scaffolding was everywhere. It was noisy as a helicopter was moving supplies from a street away to the hotel. I would stay here again as it was great location to train station and the rooms were pretty good. We just didn’t time it well as the hotel was under some rehab.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rochel

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Lucretia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service desk were lovely. Spa area and massage amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer, HARRISBURG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our view was gorgeous! The room was very clean and comfortable. Breakfast was awesome. I would highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

S S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Pool, Steam room, Jacuzzi!!

I haven't seen a better spa experience. The indoor pool, steam room, sauna, and the outdoor hot tub with the most amazing view is the best I have ever ever witnessed. I used to look forward to come back in time and make use of them. Breakfast spread is very diverse and delicious too. The service is top notch. Only a small gripe that got taken care of in no time. We booked a 'Comfort Double Room'. The pictures on hotel.com suggested that it has balcony with mountain view. When we reached there, they said we had an upgrade to a triple room, which was apparently bigged. However, after checking in we realized that the triple rooms was a bit stuffy and with no balcony. We requested a change and they were kind enough to do that.
Stayed 3 nights in Apr 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Amenities
I want to get the obvious out of the way…They are currently renovating all of the balconies. The ones that are complete - look beautiful. This did not bother us a bit because they are not putting people in those rooms and work stops at night anyway. It would be the only improvement I was going to mention. The staff at the desk (along with their “mascot” a very friendly black poodle) were very helpful and friendly. Location could not be better. We got off the train and had a two minute walk to the hotel entrance. That was awesome! Speaking of awesome - after hiking down to Laughterbrunnen and walking the valley it was amazing to come back and hop into the outdoor hot tub. It looks over the train station with great views of the mountains and surrounding area. We liked the size of the room and had plenty of space for our belongings without interfering with our other space. There were also some English speaking channels for unwinding in bed at night. The bathroom shower was a bit small but would definitely not be enough to keep us from coming back. As mentioned there is a nice hot tub. There is also a quiet solarium like place to relax as well as a full spa and an indoor pool that we really enjoyed as well. Oh! And I can’t forget the great staff that greeted us every morning for breakfast in the dining room. Always smiling and willing to talk. Breakfast is included by the way!! We definitely look forward to visiting again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel!

They gave us a romantic set up with swab towels, tea light candles, and lots of chocolates for our honeymoon stay! The all the food was superb, location phenomenal, and staff were excellent! Wonderful, clean facilities! This was the perfect base point for exploring the area and visiting Jungfraujoch! Will definitely be staying again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A scenic, great value and well located hotel

A great value stay at a lovely hotel with great views, food and staff. So handy for everything with reception just opposite the train station. Rooms a little dated but well maintained and very comfortable. Highly recommended, I will be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Gregory, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Wengen. Hot Steam Room and Sauna.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Recent Stay

The Hotel is undergoing some renovations and parts of it are very tired. It is a good, clean, no frills 3 star. It was particularly disappointing that quite a few pieces of the gym equipment were broken, especially as a non-skier I wanted to use all of the gym kit and this was not possible
Stayed 3 nights in Mar 2025

2/10 Terrible

Madison

Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Christina, Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities
The best part about this property is its location a few steps from thr train station. You can't hear the train, dont worry. They are pretty quiet. Directly behind the hotel is the main street. The hotel is no frills, and serves its purpose as a hub for snow sports. There is no conditioner in the bathroom. The staff left a coffee cup and used spoon in our room for 2 days. The floors in the spa area are very slippery. I almost fell twice, once down the stairs to the jacuzzi area. The staff are friendly and helpful. I would stay here again strictly due to it's location. The rest of the town is uphill. You will need dinner reservations anywhere in this town or you're out of luck.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel brought the culture and feel of this little village into a single location. It was easy to walk anywhere we wanted to go and the staff was exceptionally polite and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Immediately off the train platform, which is nice in winter. Would stay again.
Stayed 3 nights in Dec 2024