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Maya Caprice Boutique Hotel & Spa

4.0 star property

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Photo gallery for Maya Caprice Boutique Hotel & Spa

Breakfast, lunch, dinner served; Italian cuisine, garden views
Point of interest
Hot stone massages, sports massages, massage/treatment rooms
Bar (on property)
Junior Suite, 2 Bedrooms, Balcony, Mountainside | Minibar, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Gym
$267
includes taxes & fees
Dec 19 - Dec 20

Explore the area

View in a map
Wengen, Lauterbrunnen, BE, 3823
  • Place, Grindelwald - Wengen Ski Area
    ‪1 min walk‬
  • Place, Wengen LWM
    ‪1 min walk‬
  • Place, Mannlichen Mountain
    ‪2 min walk‬
  • Airport, Bern (BRN-Belp)

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • Sleeps 2

Superior Triple Room

  • Sleeps 3

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • Sleeps 6

View all photos for Standard Double Room, 1 Queen Bed, Balcony

Standard Double Room, 1 Queen Bed, Balcony | Minibar, in-room safe, desk, blackout drapes

Standard Double Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Balcony, Mountainside

Superior Double Room, 1 King Bed, Balcony, Mountainside | Minibar, in-room safe, desk, blackout drapes

Superior Double Room, 1 King Bed, Balcony, Mountainside

10.0 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Balcony, Mountainside

Junior Suite, Multiple Beds, Balcony, Mountainside | Minibar, in-room safe, desk, blackout drapes

Junior Suite, Multiple Beds, Balcony, Mountainside

10.0 out of 10
Exceptional
(2 reviews)
  • 430 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Queen Sofa Bed

View all photos for Panoramic Suite, 2 Bedrooms, Balcony, Mountainside

Panoramic Suite, 2 Bedrooms, Balcony, Mountainside | Minibar, in-room safe, desk, blackout drapes

Panoramic Suite, 2 Bedrooms, Balcony, Mountainside

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 3 Twin Beds and 1 Queen Sofa Bed

View all photos for Basic Double Room, 1 Queen Bed, Balcony

Basic Double Room, 1 Queen Bed, Balcony | Minibar, in-room safe, desk, blackout drapes

Basic Double Room, 1 Queen Bed, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, Balcony, Mountainside

Superior Triple Room, Balcony, Mountainside | Minibar, in-room safe, desk, blackout drapes

Superior Triple Room, Balcony, Mountainside

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, 2 Bedrooms, Balcony, Mountainside

Junior Suite, 2 Bedrooms, Balcony, Mountainside | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Bedrooms, Balcony, Mountainside

10.0 out of 10
Exceptional
(1 review)
  • 40 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountainside

Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountainside | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountainside

  • 40 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Junior Suite 37

  • Sleeps 5

Budget Double Room

  • Sleeps 2

Standard Double Room, 1 Queen Bed, Balcony

  • Sleeps 2

Basic Double Room, 1 Queen Bed, Balcony

  • Sleeps 2

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About this property

Maya Caprice Boutique Hotel & Spa

4-star Lauterbrunnen hotel with restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and massage/treatment rooms.
Maya Caprice Boutique Hotel & Spa offers 21 accommodations with minibars and safes. Rooms open to balconies. Televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages and sports massages.
In addition to a full-service spa, Maya Caprice Boutique Hotel & Spa features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers spa services, a terrace, and multilingual staff.

Maya Caprice Boutique Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Maya Caprice Restaurant - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Maya Caprice Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Hot stone massages
  • Spa treatment rooms
  • Sports massages

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Wengen is in a car-free zone and can be reached only by train.
Guests planning a late arrival must contact the hotel at least 24 hours in advance.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.30 per person, per night for adults; CHF 2.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Caprice Hotel
Caprice Wengen
Hotel Maya Caprice Wengen
Hotel Caprice Wengen
Caprice Hotel Wengen
Hotel Caprice Lauterbrunnen
Caprice Lauterbrunnen
Maya Caprice Wengen
Maya Caprice
Maya Caprice & Lauterbrunnen
Maya Caprice Boutique Hotel Spa
Maya Caprice Boutique Hotel & Spa Hotel
Maya Caprice Boutique Hotel & Spa Lauterbrunnen
Maya Caprice Boutique Hotel & Spa Hotel Lauterbrunnen

Reviews

Maya Caprice Boutique Hotel & Spa Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 209 out of 271 reviews
Rating 8 - Good. 44 out of 271 reviews
Rating 6 - Okay. 12 out of 271 reviews
Rating 4 - Poor. 5 out of 271 reviews
Rating 2 - Terrible. 1 out of 271 reviews

Reviews

10/10 Excellent

Benson, White Plains

Stayed 2 nights in Aug 2025

10/10 Excellent

Mads, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great location!
Stayed 1 night in Aug 2025

10/10 Excellent

Kanika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch!

Small but very comfortable hotel with excellent views, lovely staff and great amenities.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat the proximity to the train station and the Coop market. The room was beautiful - spacious with a great balcony and view. We were able to take out pizza from the restaurant and eat on our balcony. Neil at the front desk was so kind and helpful. He was the face of the hotel and he is fantastic at it!
Stayed 3 nights in Aug 2025

10/10 Excellent

J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a stay in Wengen. Steps away from the train station, and convenient to all that Wengen has to offer - make sure you get a mountainside room because the views are next level. Restaurant was excellent, offering a bkfast buffet, and full service lunch and dinners (with a fantastic pizza!)
Stayed 4 nights in Jul 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about it!
Stayed 2 nights in Jul 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location but weather was bad. I will be there again next timr
Stayed 2 nights in Jul 2025

10/10 Excellent

ZAIN UL ABIDEEN, SIALKOT

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was great! Peaceful environment. Staff was very helpful, kind and caring. Pizza was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

DAN

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from our room and balcony for dinners was awesome. The dinners were great and we thought the half-board option was a good deal. Staff was very friendly and attentive to our needs.
Stayed 3 nights in Jul 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
The location is right next to the train station, so easy access for hauling your luggage. At night, the train does come by and it is quite loud, will wake you up but it goes away fast. It's pretty quiet at night somce the shopping stops at 6 or 630, but you will get the later night people by the hotel making some noise. There is no AC so we slept with the door open and the cool air was amazing! We had no view of the mountains which was disappointing and tried to move rooms but weren't allowed to. The in room coffee is instant and not great. Shower in our room was tiny and ended up getting water all over the floor. Our too. Was very tiny for the two is as we booked a "double room" but was told it was the budget room?? Didn't realize that so be sure to ask for a view or a sizable room. We didn't have a lot of place to put our suitcase and moved some stuff around. Restaurant has great food and breakfast is the same every morning and it's ok. Doesn't open until 730am so plan accordingly. Had we known the grocery store was so close and the food there amazing, we would have gotten an Airbnb. Super impressed with the Coop! Train ride down to Lauterbrunnen is super convenient and fast and steps from the hotel. Food is expensive so be prepared!
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place, Great Views, Excellent Service

Such a great place with amazing views of the mountain. The service was excellent as well. I also like that it was just a short walk to the train station. For us, we liked Wengen as it’s a no car village. It’s also much easier to get to than Mürren.
Stayed 2 nights in Jul 2025

10/10 Excellent

Linfang

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael, Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Prabal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place right at the train station
Stayed 1 night in Jun 2025

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Shaydee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were incredible, location is very easy to get to & close to the train. Great staff as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location was excellent and hotel staff were friendly and responsive making our an amazing experience
Stayed 3 nights in Jun 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't hesitate to book here

Absolutely loved our stay here at Maya Caprice. We stayed 4 nights and loved Wengen and the area so much. The view from our room was stunning. Even when it rained and got foggy. The room was comfortable. The service was very friendly and so helpful. The food was wonderful. We ate breakfast every morning and we had a great variety with made to order eggs and espresso drinks along with a breakfast buffet with a variety of fresh and delicious items. We had the 3 course dinner menu for 64chf per person twice and it was the best food we had in Switzerland. A fair price for high quality food and service. They were happy to store our bikes in the ski room and provided an extension cord to help charge them. They kindly answered so many of my questions! And the hotel is so convenient being so close to town and the trains but still felt a world away from the busyness of Lauterbrunnen and Grindewald. So happy this is the hotel we picked to stay at. Highly recommend without hesitation to stay here on your visit to the area.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maggie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of Maya Caprice could not be better, so close to the little train station. The view from our room was stunning. The staff were very friendly and welcoming, Breakfast and cappuccinos were delicious. The hot tub was lovely but could be just a few degrees warmer.
Stayed 2 nights in Jun 2025

10/10 Excellent

Miles, San Rafael

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property with unmatched views of the Lauterbrunnen valley and surrounding mountains. Rooms were updated, spotless and roomy. Sauna and hot tub were a great way to end a day of hiking, biking or exploring- but what stands out for us most was the amazing staff at this property! Sonja was extraordinary and saw to our every need whether we requested assistance or not, as were the rest of the team. The restaurant served dinners that were as good as any we had on our two week trip (thank you Daniel). Without a doubt, our favorite property we stayed in during our 3-country journey. If we get back to Wengen again, there will only be one hotel that we will consider- The Maya Caprice!
Stayed 3 nights in May 2025

10/10 Excellent

Atusa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing small cosy hotel, be sure to book mountain side views as it is one of the best views in the area! Breakfast was yummy with fresh eggs to order. Staff lovely and polite. Spa is included which is a great touch, the hot tub was amazing facing the mountains and one of the main reasons I booked this place, although it was cold a couple of nights, they had just had a new and larger hot tub installed so were some teething issues I think, but they made sure it was warm when asked in advance. Dinner was lovely, especially the pizza -so delicious. Amazing value for money hotel!
Stayed 5 nights in Feb 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing views. 2 bedroom/ 1 bath accommodations were perfect for our trip. Restaurant was excellent. Conveniently located near train and little town. Staff was excellent. Spa service was excellent. Overall great hotel & stay !!!
Stayed 3 nights in Sep 2024

4/10 Poor

Derick

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
You are only paying for the beautiful view of Wengen and the convenience of being nearby the train station. However, the place is old, and there are few options for relaxing. The spa has only the sauna and showers and an open door jacuzzi which is small and the "gym" was only some dumbbells and a lonely walking machine not very complete. The breakfast was OK but lacked other options besides just only scrambled/fried eggs. I think for the price I paid I was expecting something else besides the view.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aidan

Stayed 3 nights in Oct 2024