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Braunbär Hotel & Spa

4.0 star property

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Photo gallery for Braunbär Hotel & Spa

Indoor pool, open 7:00 AM to 10:30 PM, sun loungers
Lounge
BBQ/picnic area
1 treatment room
Standard Room | Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Wengiboden 1352a, Wengen, Lauterbrunnen, BE, 3823
  • Wengen-Mannlichen Cable Car
    ‪1 min walk‬
  • Valley Museum Lauterbrunnen
    ‪73 min drive‬
  • Staubbach Falls
    ‪73 min drive‬
  • Bern (BRN-Belp)
    ‪111 min drive‬

Room options

View all photos for Duplex Room for 4 people

Duplex Room for 4 people | Premium bedding, in-room safe, desk, blackout drapes

Duplex Room for 4 people

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Connecting rooms for 4 people

Premium bedding, in-room safe, desk, blackout drapes

Connecting rooms for 4 people

  • Sleeps 4
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room with bunk beds

Premium bedding, in-room safe, desk, blackout drapes

Room with bunk beds

  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Family Room for 4 people

Family Room for 4 people | Premium bedding, in-room safe, desk, blackout drapes

Family Room for 4 people

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Privilege room

Premium bedding, in-room safe, desk, blackout drapes

Privilege room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Connecting rooms with bunk beds

Premium bedding, in-room safe, desk, blackout drapes

Connecting rooms with bunk beds

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Classic Double Room

Premium bedding, in-room safe, desk, blackout drapes

Classic Double Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Braunbär Hotel & Spa

4-star Lauterbrunnen hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include a bar/lounge, a sauna, and coffee/tea in a common area.
Braunbär Hotel & Spa offers 76 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.
In addition to a full-service spa, Braunbär Hotel & Spa features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This family-friendly hotel also offers barbecue grills, an arcade/game room, and multilingual staff. For a surcharge, an airport shuttle (available on request) is offered to guests.

Braunbär Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Braunbär Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free train station pick-up shuttle

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 28 for adults and CHF 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Art supplies
  • Baby monitor
  • Changing table
  • Children's books
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1898
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.30 per person, per night for adults; CHF 2.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 for adults and CHF 20 for children
  • Airport shuttle fee: CHF 500 per vehicle (one-way)
  • Pet fee: CHF 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:30 PM

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Sunstar Alpine Wengen
Hotel Sunstar Wengen
Hotel Wengen Sunstar
Wengen Sunstar Hotel
Sunstar Alpine Hotel Wengen
Sunstar Alpine Wengen
Sunstar Hotel Wengen
Sunstar Wengen
Wengen Sunstar

Braunbär Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 176 out of 280 reviews
Rating 8 - Good. 82 out of 280 reviews
Rating 6 - Okay. 16 out of 280 reviews
Rating 4 - Poor. 5 out of 280 reviews
Rating 2 - Terrible. 1 out of 280 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hoping to return

Location to the gondola was great
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski trip.

Great hotel, helpful staff, nice and clean too.
Stayed 6 nights in Mar 2024

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Parry

Traveled with group
Stayed 7 nights in Jan 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Antony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the room and the hotel is clean. Service is Great! I would recommend to others.
Stayed 2 nights in Dec 2023

10/10 Excellent

Stefan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Excellent included breakfasts. Stunning views from rooms. Valuable transfer service by golf cart from train station to the hotel when carrying luggage. Very nice indoor pool. Bar food could be improved. Several good dining options within a short walk and across the street from the ski lift to the peak. Comfortable beds and clean rooms.
Stayed 1 night in Sep 2023

6/10 Okay

Matthew

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I know that Switzerland is expensive, but generally you do get good quality for your money. Unfortunately in this hotels case the rooms are really starting to show their age and are in need of a refresh. The hotel is well located and with a bit of updating could be a great option, but until then I couldn’t recommend. I would spend a bit more and go to a slightly more modern hotel. The staff were generally fine, however the checkin staff were rather short with us.
Stayed 4 nights in Sep 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Mikal

Reception staff professional and welcoming .. Bedding great . Nice balcony and view . Only problem some drunk ness noise by people in the street during multiple nights and hours - wish staff could damp that down - I thought that was Swiss edict..,
Stayed 2 nights in Oct 2023

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great return visit to Wengen. Would definitely stay here again
Stayed 3 nights in Oct 2023

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Lindsay, Clifton Forge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this hotel 10 stars, I would. The breakfast was beyond amazing. The staff were so friendly and the hotel was convenient to the cable cars and train. You couldn’t ask for anything better.
Stayed 5 nights in Sep 2023

6/10 Okay

George

Liked: Cleanliness
It was just ok. Not bad, not great. Just ok.
Stayed 1 night in Oct 2023

8/10 Good

P R

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel. Well positioned. Very clean. Friendly.
Stayed 3 nights in Oct 2023

8/10 Good

Lisset

Stayed 2 nights in Oct 2023

4/10 Poor

NARESH

Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from room across valley. Just a few minutes walk from the station. Excellent breakfast.
Stayed 3 nights in Sep 2023

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Doreen

Stayed 6 nights in Sep 2023

10/10 Excellent

Michal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Great location on the main street, staff was friendly and knowledgeable. Arriving to and from is magical on the train and Wengen is like out of a fairytale.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kristen

Traveled with partner
Liked: Amenities
The staff was very kind and helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff was very friendly and helpful in answering questions about my stay, travel plans, and transportation.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot to stay. Highly recommend!
Stayed 1 night in Sep 2023