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Harzer Kultur- & Kongresshotel Wernigerode

4.0 star property

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Photo gallery for Harzer Kultur- & Kongresshotel Wernigerode

Front of property - evening/night
Comfort Duplex | Down comforters, desk, laptop workspace, soundproofing
Point of interest
Pub
Family Room with Shower | Down comforters, desk, laptop workspace, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • 24/7 front desk
  • Gym
  • Spa
  • Room service

Explore the area

Map
Pfarrstrasse 41, Wernigerode, ST, 38855
  • Culture & Congress Centre Wernigerode
    ‪3 min walk‬
  • Wernigerode Marktplatz
    ‪6 min walk‬
  • Wernigerode Town Hall
    ‪6 min walk‬
  • Hecklingen (CSO-Magdeburg - Cochstedt)
    ‪48 min drive‬

Room options

View all photos for Family Room with Bathtub

Family Room with Bathtub | Down comforters, desk, laptop workspace, soundproofing

Family Room with Bathtub

  • 366 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Single Room

Single Room | Down comforters, desk, laptop workspace, soundproofing

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Duplex

Comfort Duplex | Down comforters, desk, laptop workspace, soundproofing

Comfort Duplex

  • 388 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Double or Twin Room

Double or Twin Room | Down comforters, desk, laptop workspace, soundproofing

Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room

Comfort Room | Down comforters, desk, laptop workspace, soundproofing

Comfort Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room with Shower

Family Room with Shower | Down comforters, desk, laptop workspace, soundproofing

Family Room with Shower

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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Ringhotel Weißer Hirsch

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  • Restaurant
  • Breakfast available
  • Parking available
4.6 out of 5, Wonderful, (147)
The price is $165
per night
$183 total
includes taxes & fees
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About this property

Harzer Kultur- & Kongresshotel Wernigerode

4-star hotel in Wernigerode Old Town
This hotel features 2 restaurants, a full-service spa, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Harzer Kultur- & Kongresshotel Wernigerode offers 258 accommodations with hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Atempause has 2 treatment rooms. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Harzer Kultur- & Kongresshotel Wernigerode features a hot tub and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 3272 square feet (304 square meters) include conference space. This business-friendly hotel also offers a fitness center, spa services, and a terrace.

Harzer Kultur- & Kongresshotel Wernigerode has designated areas for smoking.

Spelhus - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Teneo - This bistro specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Berliner Zille - Onsite pub. Open daily.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 8 per day); discounts available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Berliner Zille
  • Spelhus
  • Teneo

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Sauna
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 3,272 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Area rugs in room
  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed in June.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 1.75 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 8.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Harzer Kultur Kongresshotel Wernigerode
Harzer Kultur Kongresshotel
Harzer Kultur Kongresshotel Hotel
Harzer Kultur Kongresshotel Hotel Wernigerode
Harzer Kultur Kongresshotel Wernigerode Hotel
Harzer Kultur Kongresshotel Wernigerode
Harzer Kultur- & Kongresshotel Wernigerode Hotel
Harzer Kultur- & Kongresshotel Wernigerode Wernigerode
Harzer Kultur- & Kongresshotel Wernigerode Hotel Wernigerode

Harzer Kultur- & Kongresshotel Wernigerode Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 281 reviews
Rating 8 - Good. 114 out of 281 reviews
Rating 6 - Okay. 27 out of 281 reviews
Rating 4 - Poor. 5 out of 281 reviews
Rating 2 - Terrible. 3 out of 281 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Drew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Very nice hotel. In a charming mid evil city of Germany. The room itself was large and comfortable. The breakfast was amazing choices for all walks of life.
Stayed 1 night in Nov 2024

8/10 Good

Danielle, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. Most of the staff were great except one of the reception staff was a little rude when I went to check in; the gentleman that did check me in was great. Parking was easy and right next to the hotel and they had a HUGE breakfast selection!
Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

MORAN

Stayed 2 nights in Aug 2024

10/10 Excellent

Hugh Patrick

Stayed 4 nights in Aug 2023

10/10 Excellent

Michael

Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located in Wernigerode
Centrally located in Wernigerode, short walk from the station and a short walk to the main shopping area. Bit of a longer walk to the castle. Room was a good nice, nice shower, beds comfortable. Breakfast was included, and was okay.
Stayed 1 night in Mar 2022

10/10 Excellent

Youssef

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs aircon.
For the price we paid I would really have expected air con in the room, it was uncomfortably hot. They also seemed to have a coach party taking over the breakfast room. Appart from that we have some very nice food in the hotel restaurant, and the beer was good too. The room was comfortable (apart from the temperature), the staff spoke English and were able to provide luggage storage during the day we departed.
Stayed 1 night in Aug 2020

8/10 Good

Lai Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Excellent breakfast. Have to pay for parking. Wireless connection didn’t work throughout stay.
Stayed 3 nights in May 2019

8/10 Good

Nick, Manchester

Liked: Cleanliness, staff & service
Despite its size and the number of guests & tour groups, this hotel is surprisingly quiet other than in the very busy dining room.The reception staff are efficient and pleasant; we couldn't check in until 3pm, but left our luggage upon arrival. The rooms aren't luxurious but everything worked and the aspect was enjoyable; courtyard rooms might be a little noisier in hot weather if there are people in the courtyard. The best aspects for us were the possibility of evening dining on site (everyday self-service buffet or separate grill type restaurant), and the location.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here to visit Wernigerode and hike the Brocken. Easy walk from the train station and to the town marketplace. Staff was friendly and helpful - they stored my luggage after checkout so I could hike. Room was comfortable with windows you can open to get fresh air.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional congress hotel does most things well
Comfortable but not luxurious congress hotel. Did most things well. Great location near station and town centre

10/10 Excellent

Mark, Bicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wernigerode visit for HSB steam trains
A great hotel just a few minutes walk from the railway station and the town centre. Good plentyful selection of breakfast items. Only issue was they tried to charge me for 3 adults on the City tax €7.50 instead of 1 adult and 2 children at €5 so check you receipts carefully. Will def stay again tho.

10/10 Excellent

Shaun, Rotherham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Hotel
The hotel is a excellent location, great size rooms, quality breakfast with lots of choice, staff very helpful and a great bar

10/10 Excellent

Drew, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great place to stay for sightseeing the city, castle and is close to the train station...

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Competent but no soul
Certainly a well run hotel, but a bit on the corporate side, lacking in character. However, included breakfast was extensive and staff friendly. However, Wernigerode has many hotels with much more character.

10/10 Excellent

Nikki, Honolulu, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
The service was fantastic - the room was comfortable and VERY roomy - I would stay here again in a heartbeat. It was within walking distance of the middle of town (Wernigerode) which was wonderfully quaint. They had a great Walpurgis festival going on - there's a shuttle up to the castle - parking was secure and VERY reasonably priced. Breakfast had many options and service was again wonderful. Will stay here again - great place if you want the historic railroad, too!

8/10 Good

Rose, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel overall but staff not great
Our extended family had 3 rooms for 2 nights. The hotel itself is nice. Great location and breakfast buffet was fantastic but the staff was hit or miss. Don't get misled and agree to get the "tourist book" which you have to pay for upon checkout unless you understand what it is and if you will use it. One of our rooms overlooked the parking garage and there was a lot of noise throughout the first night and the hotel front desk was not at all helpful in that case ("There is nothing we can do"). Finally, when I went down to breakfast I put the "Do not disturb" sign on the door (It actually is a thing you put in the key card slot so there's no mistaking it) but the cleaning crew ignored it and went in the room all the same. In many hotels the staff speak very good English but not here. However the hotel electrician was very nice and helpful and the restaurant staff were delightful. The rooms were clean and comfortable but the Wi-Fi which we paid for didn't work well. We had to go into the hallway to get good reception which defeats the purpose when you purchase 24 hour Wi-Fi because you want to be able to use it when you relax. We stayed here because we wanted a place that included breakfast (well worth it) and parking. The clerk upon check-in could have mentioned that you can pay for parking at the front desk which is very convenient, but we only were told about it at check-out.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean and well positioned
Good, clean hotel. Well positioned in the town. All the staff were very helpful and polite

10/10 Excellent

Roger, York, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
A very busy hotel with many bus tour group guests but the quality of the service and the quality, quantity and availability of the buffet style breakfast and dinner were all excellent. Guests staying for several nights had their own reserved tables for dinner and the service by the Head Waitresses (sometimes a blonde haired lady and sometimes a reddish haired lady) regarding ordering of drinks was exceptional.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities