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Hasseröder Burghotel

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Photo gallery for Hasseröder Burghotel

Lobby
Terrace/patio
Lobby
Aerial view
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Gym
  • Spa
  • Laundry
$239
includes taxes & fees
Sep 10 - Sep 11

Explore the area

View in a map
Langer Stieg 62, Wernigerode, Harz, 38855
  • Wernigerode Marktplatz
    ‪5 min drive‬
  • Wernigerode Town Hall
    ‪5 min drive‬
  • Wernigerode Castle
    ‪6 min drive‬
  • Hecklingen (CSO-Magdeburg - Cochstedt)
    ‪45 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, free minibar, in-room safe, soundproofing

Family Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Single Room

1 bedroom, free minibar, in-room safe, soundproofing

Single Room

  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Basic Double Room, 1 Double Bed

1 bedroom, free minibar, in-room safe, soundproofing

Basic Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hasseröder Burghotel

Wernigerode hotel with 3 bars/lounges
Along with a restaurant, this smoke-free hotel has a nightclub and 3 bars/lounges. WiFi in public areas is free. Other amenities include a health club, a coffee shop/cafe, and self parking.
Hasseröder Burghotel offers 162 accommodations with free minibar items and safes. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Wernigerode hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.
The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary. 3 meeting rooms are available. This Wernigerode hotel also offers a health club, a nightclub, and spa services. Onsite parking is available (surcharge), along with a car charging station.

Hasseröder Burghotel is a smoke-free property.

Der Burghof - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 12 per stay)

Food and drink

  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Der Burghof

Things to do

  • Health club
  • Nightclub
  • Playground

Family friendly

  • Children's games
  • Children's toys
  • Crib (surcharge)
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 1.75 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.
  • Utility fee (between 05 May and 31 December): EUR 3 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 12 per stay
  • Crib (infant bed) fee: EUR 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hasseröder Burghotel Hotel Wernigerode
Hasseröder Burghotel Hotel
Hasseröder Burghotel Wernigerode
Hasseröder Burghotel Hotel
Hasseröder Burghotel Wernigerode
Hasseröder Burghotel Hotel Wernigerode

Reviews

Hasseröder Burghotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 185 out of 348 reviews
Rating 8 - Good. 139 out of 348 reviews
Rating 6 - Okay. 19 out of 348 reviews
Rating 4 - Poor. 4 out of 348 reviews
Rating 2 - Terrible. 1 out of 348 reviews

Reviews

10/10 Excellent

Steve, Taunton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wernigrode is a lovely town. The staff in the hotel were great. The hotel was comfortable and the food was enjoyable. We had a great time.
Stayed 7 nights in Sep 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

This is a great hotel for a family vacation! Lots to do in the area and there is a buffet for breakfast and dinner in the hotel. Our room was very clean and spacious. The front desk staff was very friendly when we checked in.
Stayed 1 night in Jul 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Amazing hotel friendly staff and excellent facilities, use of local swimming pool and excellent food with free drinks if you opt for the buffet which was great value for money. Hotel situated outside of centre but local bus service took 12 minutes to get to shops and restaurants so no problem at all. Would definitely stay again.
Stayed 2 nights in Aug 2018

10/10 Excellent

Dzmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Aug 2017

6/10 Okay

Mathias

Traveled with group, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Forstår ikke at det var så børnevenligt som de gav udtryk for.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kay-Uwe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Karsten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider war das Abendessen (Büffet) am 30.04.2025 ausreichend bis mangelhaft (Fischfilet total fad, Schweinebraten 'totgebraten', Currywurst total fad und sehr weiche Konsistenz; Pommes sehr hart > überfrittiert, Salzkartoffeln sehr wässrig (lange im Wasserbad), Kartoffelgemüse übergart und teilweise schwarz/angebrannt. Einzige Lichtblicke waren das selbstgebackene Brot, die Käseplatte und die Senfgurken. Laut anderer Stammgäste, die ebenfalls SEHR enttäuscht waren, soll das Essen sonst deutlich besser sein....
Stayed 1 night in Apr 2025

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities
PP
Stayed 1 night in Apr 2025

10/10 Excellent

Mario

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren mit 3 Mann zum 2. mal dort um zu Wandern und andere Aktivitäten zu unternehmen. Die Mitarbeiter des Hotels waren wie auch beim letzten Mal sehr freundlich. Die Essensauswahl am morgen wie auch am Abend mit der von Uns gewählten Halbpension war Klasse. (Incl. Getränke ...wow ! ) Hier findet jeder etwas, und wer da etwas zu meckern hat, dem ist echt nicht mehr zu helfen. Die Zimmer haben eine angenehme Grösse und sind sehr sauber, mit einem wirklich grossem Bad. Hervorzuheben ist die Auffüllung des Kühlschrankes auf dem Zimmer mit Wasser mit/ohne Sprudel , Apfelschorle. Klasse für die Wanderung zum mitnehmen. Die Anbindung mit dem Bus / Zug ist auch sehr angenehm. Am Abend noch nen Cocktail, und das manchmal auch mit Livemusik - was will man mehr... Macht weiter so, Wir kommen auf jeden Fall wieder😃 Gruss von der Küste
Stayed 2 nights in Apr 2025

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Patrick Pagels

Stayed 1 night in Mar 2025

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Meikel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr schönes Familienhotel. Mit Blick auf den Brocken. Frühstück und Abendessen in Buffetform ist sehr lecker und vielfältig.
Stayed 2 nights in Feb 2025

8/10 Good

Simone, Süptitz

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Stephan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 1 night in Jan 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immer einen Besuch Wert. Beim Frühstück war es recht unorganisiert jedoch reichlich Auswahl.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marius

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seeehr kinderfreundlich

Wir waren mit drei Generationen dort. Essen sehr gut, aber abgesehen von Hauptgerichten immer gleich. Dennoch viel Auswahl und besser als manches **** Hotel! Kostenloser Parkplatz am Haus. Seeehr kinderfreundlich! Windeleimwr, Babybadewanne... einfach fragen! Wenn noch mal Harz, dann dort!
Stayed 6 nights in Sep 2024

6/10 Okay

Jesper

Traveled with family
Disliked: Room comfort

Burghotel

Der var ingen aircondition, hvilket gør værelserne ulidelig varme. Elbils lader findes ikke på hotellet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cornelia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bei der Ankunft hatte ich mir optisch etwas anderes vorgestellt, aber sobald man das Hotel betritt, sieht man sofort, mit wie viel Liebe zum Detail sich dieses Familien Hotel offenbart. Super freundliches Personal in jedem Bereich. Der große Speisesaal ist sehr gut organisiert und schallgedemmt, sodass man keinem Lärmpegel ausgesetzt ist. Fazit: unbedingt mit Kindern besuchen.
Stayed 1 night in Jun 2024

10/10 Excellent

Wolfgang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jederzeit wieder.
Stayed 4 nights in May 2024

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren vom 30.04 2024 auf den 01.05.2024 zu Gast im Hasseröder Burghotel und alles lief fantastisch. Das Personal ist freundlich und hilfsbereit. Das Frühstück war ausreichend, frisch und vielfältig. Alles wurde umgehend woeder aufgefüllt. Wir kommen definitiv wieder.
Stayed 1 night in Apr 2024

10/10 Excellent

Stefanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gerne wieder. Rundum zufrieden!
Stayed 3 nights in Apr 2024