Hotel Altora

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January 2025

Photo gallery for Hotel Altora

Bar (on property)
Staircase
Double Room | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
Bahnhofstraße 24 / 26, Wernigerode, ST, 38855
  • Culture & Congress Centre Wernigerode
    5 min walk
  • Oberpfarrkirchhof
    5 min walk
  • Wernigerode Marktplatz
    8 min walk
  • Hecklingen (CSO-Magdeburg - Cochstedt)
    47 min drive

Room options

Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Comfort Double Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

Double Room

  • 248 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Bed

Superior Double or Twin Room, 1 Bedroom, Refrigerator, Resort View

  • 312 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Bed

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Suite, 1 Bedroom, Bathtub, Resort View

  • 614 sq ft
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About this property

Hotel Altora

Wernigerode hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Hotel Altora offers 42 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Wernigerode hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 377 square feet (35 square meters) include conference space. This Wernigerode hotel also offers a terrace, ski storage, and tour/ticket assistance.

Hotel Altora is a smoke-free property.

Restaurant 1835 - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 2 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurant 1835

Things to do

  • Bowling alley
  • Ski storage

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 377 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed in May.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 29.0 per night
Cribs (infant beds) are available for EUR 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 2 per night
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per stay
  • Rollaway bed fee: EUR 29.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Altora Hotel
Altora Wernigerode
Hotel Altora
Hotel Altora Wernigerode
Hotel Altora Wernigerode
Hotel Altora Hotel Wernigerode

Hotel Altora Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 148 out of 359 reviews" "
Rating 8 - Good. 168 out of 359 reviews" "
Rating 6 - Okay. 32 out of 359 reviews" "
Rating 4 - Poor. 3 out of 359 reviews" "
Rating 2 - Terrible. 8 out of 359 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom had been completely remodeled, and well done. Balcony, although I didn't use it. Very nice breakfast buffet.
Stayed 3 nights in Jul 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to HSB station
Stayed 5 nights in Jun 2024

10/10 Excellent

Johannes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must for fans of the (model) train!
Stayed 3 nights in May 2024

8/10 Good

alison

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for the steam trains. Lovely staff behind the bar. Not a lot of parking but we did manage to get parked. Good variety of breakfast. Dinner was lovely and big portions. Restaurant themed around the steam trains, great for enthusiasts. Thankyou
Stayed 2 nights in Jan 2024

10/10 Excellent

Sayuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

8/10 Good

Owen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, steam train nearby, Lovely little town, breakfast included.
Stayed 3 nights in Sep 2023

8/10 Good

Trevor

Stayed 5 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Wernigrode
Perfect location if you arrive to Wernigrode by train. Great tidy, clean solo room and a nice breakfast buffet overlooking the steam engine railway. Helpful front desk staff. The town is beautiful.
Stayed 2 nights in Feb 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in this quaint little City
The staff were friendly, the check-in process was cumbersome but not to the point of being annoying. We ate dinner in the hotel on night of our three night stay and had a delicious meal that was properly priced. Breakfast eat morning was well stocked and hot. We overlooked the railyards which provided endless entertainment a the old steam trains were moved into position.
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the ticket
Conveniently located near the Harz narrow gauge railway, (with a railway theme to the hotel) but only a few minutes walk towards the centre of the historic town centre. Clean and modern rooms , a good breakfast buffet and friendly helpful staff.
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2020

10/10 Excellent

Simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Altora Wenigerode Feb 2020
Stayed at hotel before but not in new block. Superb room with view over railway lines. Breakfast as before well presented and plenty of choice.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Themed hotel
Stopped four nights. Overall pretty good, if slightly more expensive than it might be. The hotel was a few minutes walk from the railway stations, and provided free parking. I guess that the inflated price is as it is a themed location for the narrow gauge railway, with the drinks delivered by train feature in the restaurant. Room was good sized, and very clean. The double bed I booked was actually two single beds pushed together, with a single duvet. The rooms could do with tea/coffee facilities. The bar / restaurant was good, as was breakfast which was available from 07.00.
Stayed 4 nights in Feb 2020

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caters for all very well.
This hotel is perfect for all types especially the rail fan. Over looks the HSB shed/yard and has a model train delivering the beer to the table. Very clean and comfortable with helpful staff. A small city tax provides a discount booklet including area buses. One to remember.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
great place to stay. close to the railway station and only 10 minutes walk into the old town. staff were all very friendly and helpful. excellent buffet breakfast.
Stayed 5 nights in Jan 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station. Room had view of the steam trains. Model train delivering drinks in the restaurant was amusing.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a great view of railway yard, which is fantastic for railway enthusiasts. Meals were very good & dining room nicely appointed with a train delivering drinks!
Stayed 5 nights in Jul 2019

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wernigerode
The hotel was very nice, the rooms, the beds, the location. Except when we came down for breakfast there was hardly anything left at the buffet, no meats, no cheese, no fruit; and it was not replenished, either. The staff was wonderful.
Stayed 1 night in Aug 2019

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel outside the steam railway
an excellent location for the steam railway have stayed a few times. Room this time a little small but adequate for my requirements
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place directly at the hsb steam train station
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of course the train in the restaurant is amazing but so is the food and the service
Stayed 3 nights in Jun 2019

10/10 Excellent

Ronald, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
My first impression was one of exceptional freshness in the room, which was of good size and comfort. Check in was quick and friendly and breakfast had a good selection. The location is perfect for exploring the town and region. For those taking the steam train into the Harz or traveling by normal train, the stations are across the road. The beautiful pedestrian zone which is also where you catch the shuttle to the castle overlooking the town, is a pleasant stroll less than five minutes straight down the street. You also get free regional bus transportation with your tourist card at checkin. Perfect location, friendly service, nice room, excellent value.
Stayed 1 night in May 2019