Tru by Hilton West Memphis, AR

2.5 star property

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Photo gallery for Tru by Hilton West Memphis, AR

Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, down comforters, desk, laptop workspace
Lobby
Indoor pool
Business center
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1400 N.18th St., West Memphis, AR, 72301
  • Southland Casino Racing
    ‪4 min drive‬
  • Beale Street
    ‪9 min drive‬
  • FedEx Forum
    ‪9 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

Room, 2 Queen Beds

  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub, Bathtub

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton West Memphis, AR

West Memphis hotel close to Southland Casino Racing
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tru by Hilton West Memphis, AR offers 10 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include bathtubs or showers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru by Hilton West Memphis, AR features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an arcade/game room, coffee/tea in a common area, and a convenience store. Complimentary uncovered self parking is available on site.

Tru by Hilton West Memphis, AR is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Tru by Hilton West Memphis, AR Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 324 out of 559 reviews
Rating 8 - Good. 130 out of 559 reviews
Rating 6 - Okay. 53 out of 559 reviews
Rating 4 - Poor. 28 out of 559 reviews
Rating 2 - Terrible. 24 out of 559 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Elvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise
The room was great and comfortable but it does not have sound proof. Guests made noise that woke me up several times during my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomasina

Everything was nice and the surrounding area was nice too
Stayed 1 night in Dec 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Tyquan

Stayed 2 nights in Nov 2024

8/10 Good

Almetria

Traveled with group
Stayed 1 night in Dec 2024

10/10 Excellent

LaChon, Jackson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
happy with accomodations
Stayed 1 night in Dec 2024

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lucas

Stayed 2 nights in Nov 2024

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tiffany

Stayed 2 nights in Nov 2024

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

SAIFULLAH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good but the area around it is not that great
Stayed 1 night in Nov 2024

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru in West Memphis is a very nice and clean facility. The friendly and courteous staff adds to an overall pleasant experience. The modern and comfortable room design provided a relaxing stay. The well-laid-out common area is a perfect spot for relaxation and socializing. I would definitely stay at Tru again.
Stayed 1 night in Dec 2024

6/10 Okay

Charsha

Traveled with partner
Disliked: Amenities
At breakfast there was a full container of milk left on the counter to block the sensor of the waffle iron. The cream cheese was warm and not on ice, bagels were stale
Stayed 1 night in Dec 2024

10/10 Excellent

Tonya

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall just a nice place to stay
Stayed 1 night in Nov 2024

8/10 Good

Lolak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Property is good, friendly staff but linen had foul smell and the mattress was was not comfortable ( not at all firm).
Stayed 1 night in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cyrisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Awesome clean friendly
Stayed 1 night in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shelly, Germantown

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kell

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. Maybe have a coffee maker in the room?
Stayed 1 night in Nov 2024

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heater didnt work right
Stayed 1 night in Nov 2024