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Tru by Hilton West Memphis, AR

2.5 star property

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Photo gallery for Tru by Hilton West Memphis, AR

Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, down comforters, desk, laptop workspace
Lobby
Lobby
Indoor pool
Business center

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1400 N.18th St., West Memphis, AR, 72301
  • Southland Casino Racing
    ‪4 min drive‬
  • National Civil Rights Museum
    ‪9 min drive‬
  • Tom Lee Park
    ‪10 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds

  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Bathtub

Room, 1 King Bed, Accessible Bathtub, Bathtub | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible Bathtub, Bathtub

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham West Memphis

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (1005)
The price is $72
per night
$83 total
includes taxes & fees
Mar 17 - Mar 18
La Quinta Inn & Suites by Wyndham West Memphis

About this property

Tru by Hilton West Memphis, AR

West Memphis hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tru by Hilton West Memphis, AR offers 10 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include bathtubs or showers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru by Hilton West Memphis, AR features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an arcade/game room, coffee/tea in a common area, and a convenience store. Complimentary uncovered self parking is available on site.

Tru by Hilton West Memphis, AR is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Tru by Hilton West Memphis, AR Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 324 out of 556 reviews
Rating 8 - Good. 128 out of 556 reviews
Rating 6 - Okay. 52 out of 556 reviews
Rating 4 - Poor. 28 out of 556 reviews
Rating 2 - Terrible. 24 out of 556 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Charsha

Traveled with partner
Disliked: Amenities
At breakfast there was a full container of milk left on the counter to block the sensor of the waffle iron. The cream cheese was warm and not on ice, bagels were stale
Stayed 1 night in Dec 2024

10/10 Excellent

Tonya

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall just a nice place to stay
Stayed 1 night in Nov 2024

8/10 Good

Lolak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Property is good, friendly staff but linen had foul smell and the mattress was was not comfortable ( not at all firm).
Stayed 1 night in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cyrisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Awesome clean friendly
Stayed 1 night in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shelly, Germantown

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kell

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. Maybe have a coffee maker in the room?
Stayed 1 night in Nov 2024

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heater didnt work right
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tru by Hilton West Memphis, AR Needs better signage on the road into the hotel from the service road running along the Interstate. I am a good driver, but I was confused and missed the turn. Thanks to a friendly representative in a business just east of Tru I was able to go through the neighborhood to the south and find the street/entrance. The neighborhood is not a good one and I was glad it was not dark.
Stayed 1 night in Oct 2024

10/10 Excellent

Winston

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Welcome the place to be
The staff and manager made the stay. They were very professional and eager to provide service to ensure your stay was a memorable one. Before our departure, they asked if there was anything else they could do to make our next stay more accommodating. We discussed points, which will be reviewed and hopefully implemented.
Stayed 1 night in Nov 2024

10/10 Excellent

Roxanne

Traveled with family
Room was clean but there was no coffee maker (available 24/7 in the lobby), but that is a negative for me. Also no cups, again available in the lobby 24/7. Just a little inconvenient
Stayed 1 night in Nov 2024

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really nice, fixed my billing issue promptly, greeted us with smiles, cleaned our plates even though they did not have to and the lady that ran breakfast on 11/05 is amazing!! super nice to my kid with autism!!
Stayed 1 night in Nov 2024

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
Just a one night stay while traveling, we had a friendly welcome from the front desk staff. In the morning, the team had so much fun together serving the guests during breakfast. Very friendly atmosphere.
Stayed 1 night in Oct 2024

8/10 Good

Lucille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the music that was playing when i entered the hotel that afternoon.
Stayed 1 night in Oct 2024

10/10 Excellent

LORA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2024

8/10 Good

Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast; Mid room
The breakfast was delicious. We had the best hotel eggs that we have ever had (and we have had a lot). The kids loved the automatic pancake maker. The lady at the front desk was wonderful! She was friendly and very willing to help us. Our room is what gave the four instead of five star review. The pillows were too hard and we had an ajoining room with a family who had a baby that cried most of the night. The walls must be paper thin. Our kids didn't sleep nearly enough and neither did we.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Amenities
Always a great experience at TRU.
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Frederick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful
Very nice clean and comfortable, staff are friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024