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Tru by Hilton West Memphis, AR

2.5 star property

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Photo gallery for Tru by Hilton West Memphis, AR

Lobby sitting area
Indoor pool
Lobby
Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, down comforters, desk, laptop workspace
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
1400 N.18th St., West Memphis, AR, 72301
  • Southland Casino Racing
    ‪5 min walk‬
  • Beale Street
    ‪10 min drive‬
  • FedExForum
    ‪10 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds

  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Bathtub

Room, 1 King Bed, Accessible Bathtub, Bathtub | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible Bathtub, Bathtub

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham West Memphis

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1000)
$244 nightly
The price was $270
The price is $244 total
includes taxes & fees
La Quinta Inn & Suites by Wyndham West Memphis

About this property

Tru by Hilton West Memphis, AR

West Memphis hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tru by Hilton West Memphis, AR offers 10 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include bathtubs or showers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru by Hilton West Memphis, AR features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an arcade/game room, coffee/tea in a common area, and a convenience store. Complimentary uncovered self parking is available on site.

Tru by Hilton West Memphis, AR is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Tru by Hilton West Memphis, AR Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 338 out of 584 reviews
Rating 8 - Good. 136 out of 584 reviews
Rating 6 - Okay. 56 out of 584 reviews
Rating 4 - Poor. 30 out of 584 reviews
Rating 2 - Terrible. 24 out of 584 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Danny

It’s in the hood
Stayed 1 night in Mar 2025

8/10 Good

kelly

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Loving Tru Hilton

The people were amazing and helpful with our issue. They guided me in the right direction for the situation we were in. I originally made reservation on hotels.com then changed dates up a day earlier with hotel not hotels.com. Got to hotel and they said my reservation was for day after I arrived. Hotel told me to call hotels.com so I did and they changed reservation. Only thing bad about this place is that the wallpaper was coming off in bathroom and facets in tub were very loose. Everything else was perfect in room and downstairs in lobby. They have a huge breakfast bar too.
Stayed 2 nights in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Meleiah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility!! Could work on the water pressure in the shower.
Stayed 1 night in Feb 2025

8/10 Good

Mikella

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place and not too far from Memphis, TN. Great price point.
Stayed 1 night in Mar 2025

10/10 Excellent

Britnee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay.
Stayed 4 nights in Feb 2025

8/10 Good

Christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip

Amazing Amazing front desk service. Shawna was amazing and very informative for places to go. I wish the room had a microwave wish was odd it didn't. It is directly ny the freeway but i did emjoy the room facing the casino .
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Front desk is so friendly they were efficient and really.made a point to greet guest in passing.
Stayed 2 nights in Feb 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience from Highway.
Stayed 1 night in Dec 2024

8/10 Good

Tameko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Felicia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Charlton

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Zhiping, Chapel Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easy to find, though having to drive through a neighborhood to get to it wasn’t ideal. Being right on the highway, noise was constant but not irritating. Pool was enjoyable. Staff was excellent. Overall a good experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, amenities
Excellent overall!!
Stayed 3 nights in Dec 2024

2/10 Terrible

Eric, Georgetown

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities

Convenient but noisy

Stopped for an overnight break in a holiday road trip. The location was convenient but the hotel was noisy - noise from the highway, noise from the neighbors, noise from the hallway and common space. It did have a nice grassy area for our dog and lots of space in the lobby/common space if not in the room(s).
Stayed 1 night in Dec 2024

8/10 Good

Elvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noise

The room was great and comfortable but it does not have sound proof. Guests made noise that woke me up several times during my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomasina

Everything was nice and the surrounding area was nice too
Stayed 1 night in Dec 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Tyquan

Stayed 2 nights in Nov 2024

8/10 Good

Almetria

Traveled with group
Stayed 1 night in Dec 2024

10/10 Excellent

LaChon, Jackson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
happy with accomodations
Stayed 1 night in Dec 2024

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lucas

Stayed 2 nights in Nov 2024