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Viana Hotel and Spa, Trademark Collection by Wyndham

4.0 star property

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Photo gallery for Viana Hotel and Spa, Trademark Collection by Wyndham

Exterior
Lobby
Frette Italian sheets, premium bedding, pillowtop beds, in-room safe
Reception
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar

Explore the area

Map
3998 Brush Hollow Rd, Westbury, NY, 11590
  • NYCB Theatre at Westbury
    ‪7 min walk‬
  • Eisenhower Park
    ‪4 min drive‬
  • Roosevelt Field Mall
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪34 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Queen Beds, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Studio, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Hydrotherapy)

Suite, 1 King Bed, Non Smoking (Hydrotherapy) | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking (Hydrotherapy)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Double Beds, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Non Smoking

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Kitchenette (1 King Bed, Hydrotherapy)

Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking, Kitchenette (1 King Bed, Hydrotherapy)

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower) | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony (1 King Bed, Hydrotherapy)

Suite, 1 Bedroom, Non Smoking, Balcony (1 King Bed, Hydrotherapy) | Frette Italian sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking, Balcony (1 King Bed, Hydrotherapy)

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Viana Hotel and Spa, Trademark Collection by Wyndham

4-star Westbury hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Viana Hotel and Spa, Trademark Collection by Wyndham offers 116 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Viana Hotel and Spa, Trademark Collection by Wyndham features an indoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 4 meeting rooms, and limo/town car service. Event facilities measuring 3000 square feet (279 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a sauna, and a vending machine. Onsite self parking and valet parking are complimentary.

Viana Hotel and Spa, Trademark Collection by Wyndham is a smoke-free property.

Continental breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Marco Polo - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 17.95 for adults and USD 17.95 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Marco Polo

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,000 square feet of conference space
  • 4 meeting rooms

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 17.95 for adults and USD 17.95 for children
  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for one night's stay on the guest's credit card for any bookings where payment will be made at the hotel, instead of at the time of booking.
Property Registration Number 81-0681664

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Viana
Viana Hotel
Viana Westbury
Viana Hotel Spa
Viana Hotel Spa
Viana Hotel and Spa, Trademark Collection by Wyndham Hotel
Viana Hotel and Spa, Trademark Collection by Wyndham Westbury
Viana Hotel Spa
Westbury Viana Hotel & Spa Hotel
Hotel Viana Hotel & Spa
Viana Hotel & Spa Westbury
Viana Hotel Westbury
Viana Hotel
Viana Westbury
Viana Hotel Spa
Viana
Viana & Spa Westbury

Viana Hotel and Spa, Trademark Collection by Wyndham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 573 out of 1015 reviews
Rating 8 - Good. 216 out of 1015 reviews
Rating 6 - Okay. 105 out of 1015 reviews
Rating 4 - Poor. 64 out of 1015 reviews
Rating 2 - Terrible. 57 out of 1015 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Taisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay there every chance I get when I visit NY from Atlanta, twice a month. I haven't stayed anywhere else in a while. Despite the distance from where I fly into & the share ride expense, it is worth every penny. And let's not mention the Steak Diane they serve in the dining room. Sometimes I just stay for the steak. Nothing but excellence. -Chef Jacqui
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Justyna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Carole

Liked: Cleanliness, amenities
Everything was great. I think the person at the front desk was Libby. I’m bad at remembering names, but she was great and personable. Check in and check out was easy. Hotel was clean and bed comfortable. Dinner at Marco’s was great as well as buffet breakfast. Everyone we encountered were very friendly.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Mediocre, not worth the money
The hotel was fine but it certainly was not worth $300/night. The desk clerk did not acknowledge me when I came in. I had to ask her where I check in. I gave her my credit card and license and she did not speak one word to me while she processed my reservation. She did not tell me about the amenities or anything else for that matter. I would never go back there and would not recommend it to any of my friends.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
I have stayed here at least 3 times and have a had pleasant stay. The staff are friendly and respectful. The food in the restaurant is good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alethea

Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in Nov 2024

6/10 Okay

Sophia

Traveled with family
Would like to give a shout out to ms Olivia front desk she was amazing and handled everything like a professional. She should be promoted to a manager! Pm shift boys take note from Olivia.
Stayed 2 nights in Nov 2024

10/10 Excellent

Datwan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside the hotel is beautiful, outside the property needs updating. Parking lot could be repaved. Pet friendly hotel with no outdoor area for the pets to be walked or relieve themselves.
Stayed 3 nights in Nov 2024

10/10 Excellent

Virginia

Love Viana
Stayed 1 night in Nov 2024

10/10 Excellent

Gentry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic hotel and staff! I cannot wait to return!
Stayed 3 nights in Nov 2024

8/10 Good

Terry

Everything was fine
Stayed 2 nights in Nov 2024

8/10 Good

Amy

Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zen at Viana
Very comfortable beds with zen vibe. Staff amazing and ready to make guest experience a great one. Frequently stay here on business to the area. Highly recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shawn

Stayed 1 night in Oct 2024

8/10 Good

Josephine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are comfortable and we loved the jetted tub. However, the hotel is pretty outdated when it comes to decor and TV.
Stayed 1 night in Nov 2024

2/10 Terrible

Jazmin

Disliked: Staff & service
Double charged me for my stay
It was an alright stay but I've been disputing. Double charge from this hotel since July my bank tried to dispute it but they were not willing to refund me back. I booked my stay here and when I went to the hotel in person they charged me for incidentals plus the stay again unbelievable.
Stayed 1 night in Jun 2024

8/10 Good

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viana Hotel & Spa a beautiful facility.
The facility and room were pristine. The handicap parking was on the side away from the main entrance. The view was on the backside (but that was okay) as I was resting. The staff was very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well decorated and the guest room is very spacious. I am litte surpised by the luxury at this price room. The breakfast is average. Otherise, I really enjoyed the stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff is amazing The breakfast and the fact you can get tea water with lemon and coffee 247 is a am I g. A big thank you to Mr. Lucas who drives the shuttle. He is so kind amazing a true man of chivalry and kindness, a true protector and so professional.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

4/10 Poor

Elaine

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
My husband and I went for a night. We were hoping to get a good night sleep to say that we were better off staying home with our teething toddler is an understatement. They put us next to a bridal party that decide to party until 4am. Also the tub wasn’t the cleanest for the amount of money they charge. However the bed was very comfy and clean.