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Muthu Westcliff Hotel (Near London Southend Airport)

3.0 star property

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Photo gallery for Muthu Westcliff Hotel (Near London Southend Airport)

Superior Twin Room | 1 bedroom, individually decorated, individually furnished
Terrace/patio
Front of property
Suite | Living area | 26-inch flat-screen TV with digital channels, TV
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
18-20 Westcliff Parade, Westcliff-on-Sea, England, SS0 7QW
  • Cliffs Pavilion
    ‪3 min walk‬
  • Adventure Island
    ‪10 min walk‬
  • Southend Pier
    ‪13 min walk‬
  • London (SEN-Southend)
    ‪6 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, individually decorated, individually furnished

Executive Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room, Single use

1 bedroom, individually decorated, individually furnished

Small Double Room, Single use

  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, individually decorated, individually furnished

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, individually decorated, individually furnished

Standard Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, individually decorated, individually furnished

Family Room

  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, individually decorated, individually furnished

Superior Double Room

  • Sea view
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | 1 bedroom, individually decorated, individually furnished

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Executive Room

Junior Executive Room | 1 bedroom, individually decorated, individually furnished

Junior Executive Room

  • Sea view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

1 bedroom, individually decorated, individually furnished

Small Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | 1 bedroom, individually decorated, individually furnished

Classic Triple Room

  • 161 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite

Suite | 1 bedroom, individually decorated, individually furnished

Suite

  • Sea view
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, individually decorated, individually furnished

Superior Twin Room

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

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The price is $111 total
includes taxes & fees
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About this property

Muthu Westcliff Hotel (Near London Southend Airport)

3-star Westcliff-on-Sea hotel with restaurant
At Muthu Westcliff Hotel (Near London Southend Airport), hit the nearby beach, dine onsite at Great Tides, or enjoy a drink at one of the hotel's 2 bars/lounges.
Muthu Westcliff Hotel (Near London Southend Airport) offers 55 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. 26-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 11 square feet (1 square meters) include a conference center. This Victorian hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge).

Muthu Westcliff Hotel (Near London Southend Airport) is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Great Tides - Overlooking the ocean and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Languages

English, Hungarian, Indonesian, Lithuanian, Polish, Portuguese, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 5.80 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 10 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Tides

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator (30 inch wide door)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1891
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 35.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Parking is payable by MOBON mobile app only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: GBP 2 per stay

We have included all charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

  • Fee for English breakfast: approximately GBP 15.95 for adults and GBP 10 for children
  • Self parking fee: GBP 5.80 per day
  • Late check-out fee: GBP 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Westcliff
Muthu Westcliff
The Westcliff Hotel
Muthu Westcliff Hotel
Muthu Westcliff Hotel (Near London Southend Airport) Hotel

Muthu Westcliff Hotel (Near London Southend Airport) Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 293 out of 992 reviews
Rating 8 - Good. 392 out of 992 reviews
Rating 6 - Okay. 184 out of 992 reviews
Rating 4 - Poor. 76 out of 992 reviews
Rating 2 - Terrible. 47 out of 992 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Vanessa

Stayed 1 night in Feb 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Pleasant stay

Friendly staff and good location. Nearby restaurants and within walking distance of adventure island. The family room has two separate bedrooms which is great. Slight downsides is the room was a bit tired and had slight damp smell. Also there is no blind in bathroom although the glass is obscured you would be able to see through the window from the houses across the street at night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service

A surprise for my sister and husband

Stayed 1 night in Feb 2025

6/10 Okay

Michelle

Disliked: Property conditions & facilities
Probably could do with some general maintenance in the rooms. Tiles on the bathroom floor were broken, covered over with black tape, toilet roll holder very loose on the wall, radiator didn't work in the room, electric heater instead.
Stayed 1 night in Feb 2025

6/10 Okay

Rochelle

Traveled with family
Good size room and big toilet
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Next to the seaside
Stayed 1 night in Feb 2025

2/10 Terrible

Neil

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Very comfortable, decent sized room, small but functional bathroom. Spotlessly clean. Friendly staff.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and service all good . Restaurant food v good and all reasonable priced
Stayed 2 nights in Jan 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay 18th January 2025

We enjoyed our stay at Westcliff Hotel. On arrival your receptionist helped with the on street parking as we were having a problem with the Ringo app. Staff were helpful and curteous. Our room was clean apart from black mould around the sink and edges of bath. The top of the wardrobe was very dusty. We were going to put our suitcase there. It would be nice to have more compimenary milk and coffee provided.
Stayed 1 night in Jan 2025

6/10 Okay

Phil

Traveled with family
Disliked: Property conditions & facilities

Neither poor nor excellent

Well situated hotel, a little tired in appearance but I didn’t expect the Ritz. Staff were friendly and helpful. Overall a pleasant place to stay, but neither poor nor excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Property conditions & facilities
Location relevant to the theatre. Staff were all excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Desmond

Stayed 8 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A basic hotel but it was clean and comfortable. The breakfast was nice as well.
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Tired room, needs a make over.

Room was very tired, a couple of health and safety issues, no non slip mat in bath/shower, stand for kettle loose on shelf. Blood on sheets, bed headboard was worn and leaving black specs on pillows.
Stayed 1 night in Dec 2024

6/10 Okay

Laura

Traveled with partner
Disliked: Property conditions & facilities
Pretty run of the mill room. It did the job. But it was boiling when I arrived. I turned off the radiators and opened the small window, it was still so hot when we got back.
Stayed 1 night in Dec 2024

8/10 Good

Michaela

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Stayed 1 night in May 2024

8/10 Good

Dario

Liked: Cleanliness, staff & service
Staff here are exemplary. The main areas of the hotel are in good order. Some of the rooms could do with a bit of s
Stayed 1 night in Dec 2024

4/10 Poor

Deborah

Disliked: Room comfort

Could do better

Had to wait ages for someone at reception to turn up, then she went off to help another customer. Lift was not working, so lucky only had to go up one set of stairs. Room was ok at first look, but shower had black mould. Hairs in the bed, pillows were old and floppy, mattress was so soft, you sank into it to the point of back and neck ache the next morning. Carpet had paint stains on it. Floors creaked badly, heard upstairs walking all night. Fire door had big gap of 25mm underneath. Radiator didnt work properly-either too hot or too cold- very noisy. Ambient music played throughout till late, could be heard over tv in room. Didn't bother to stay for breakfast as did not feel the need to be let down anymore. Great location, staff polite enough when there.
Stayed 1 night in Dec 2024

8/10 Good

MICHAEL

Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Stayed 1 night in Nov 2024

6/10 Okay

Katrina

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shockingly bad!!!! DO NOT STAY HERE

Hotel should be shutdown. Receptionists and Manager have no idea about customer service. Bed was rock solid. Still in pain 2 weeks after being home. Radiator screamed at you and sounded like it was going to explode. Bathroom was sweaty but bedroom was cold enough to keep drinks at fridge temperature. Breakfast I'm so glad I didn't pay for, £89 for 4 days is how much they charge for breakfast. Which is ridiculous with the amount of cafes and pubs that serve breakfast in the area The only helpful people we interacted with was the night porters
Stayed 4 nights in Nov 2024