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The Com Plex Motel

3.0 star property

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Photo gallery for The Com Plex Motel

Front of property - evening/night
Restaurant
Staircase
Family Studio Suite, Accessible | 1 bedroom, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
$104
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Place, Wairere Falls
    ‪2 min walk‬
  • Place, Mataatua: The House That Came Home
    ‪3 min walk‬
  • Place, Whakatane River Walk
    ‪5 min walk‬
  • Airport, Whakatane (WHK)
    ‪17 min drive‬

Room options

View all photos for Top Floor Studio Suite

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Top Floor Studio Suite

9.8 out of 10
Exceptional
(51 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Ground Floor Studio Suite

Ground Floor Studio Suite | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Ground Floor Studio Suite

9.6 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Accessible Studio Suite

Accessible Studio Suite | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Accessible Studio Suite

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building) | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Heritage Suite - Merritt (Top Floor, Heritage Building)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor) | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Heritage Twin Suite- McAlister (Top Floor)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building) | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Heritage Suite- Simpkins (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite, Accessible

Family Studio Suite, Accessible | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Family Studio Suite, Accessible

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

The Com Plex Motel

3-star motel in Whakatāne Town
A restaurant, free self parking, and free WiFi in public areas are available at this motel.
The Com Plex Motel offers 28 air-conditioned accommodations with hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. This Whakatane motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

The motel offers a restaurant. Wireless Internet access is complimentary. Onsite uncovered self parking is complimentary.

The Com Plex Motel has designated areas for smoking.

The Comm Restaurant & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

Reviews

The Com Plex Motel Reviews

9.6

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 303 out of 379 reviews
Rating 8 - Good. 68 out of 379 reviews
Rating 6 - Okay. 5 out of 379 reviews
Rating 4 - Poor. 3 out of 379 reviews
Rating 2 - Terrible. 0 out of 379 reviews

Reviews

8/10 Good

Uma

Stayed 4 nights in Aug 2025

10/10 Excellent

Keriana

Liked: Cleanliness, staff & service, property conditions & facilities
Love the spacious shower, clean and tidy, would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Keriana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Sammuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation
Stayed 1 night in Aug 2025

10/10 Excellent

Deanne

Stayed 2 nights in Aug 2025

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay will stay again but they need to check there rooms as one of the dining chairs felt like it was going to break but other wise was fine.
Stayed 2 nights in Aug 2025

10/10 Excellent

Toni-Marie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, amenities
Check in was quick and efficient - and we found we had been upgraded to an upstairs Queen suite. It was spacious, the bed very comfortable and facilities good. Tv, fridge, microwave, kettle, crockery, cutlery and some glassware provided. Coffee, hot chocolate, biscuits and chocolate replenished each day. The bathroom was large with a powerful shower. Hot water was plentiful. We chose The Com Plex due to its location just off the main street. Two supermarkets were within easy walking distance. There were plenty of places to eat nearby. We were so pleased that we stayed here and would highly recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Chrissy

All up everything was great.
Stayed 1 night in Jul 2025

8/10 Good

Dianne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
easy Parking and Convenient to Town
Stayed 2 nights in Jul 2025

8/10 Good

Nik

Stayed 3 nights in Jul 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with nearby restaurants and shops
Stayed 1 night in Jun 2025

10/10 Excellent

Mere

Stayed 1 night in Jul 2025

8/10 Good

jody

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room was a good size and very clean. Very handy location to town. Would highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandre

Stayed 1 night in Jun 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice comfortable room, no one below you or either side of you so pleasantly quiet, great location and friendly staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mere

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodation. Staff were excellent and went above and beyond to meet our needs. Highly recommended
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable. Parking at the unit door. Attached restaurant meals very nice. Easy walk into Whakatane centre, shops, café, waterfront. Pleasant friendly staff. Enjoyed staying.
Handy parking
Nice restaurant
Great meals
Whakatane waterfront walk.
Stayed 2 nights in May 2025

10/10 Excellent

Nyah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, super clean. Would highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was very clean and tidy. It was only a short walk from numerous cafes and restaurants. I would stay again if I was staying in the area
Stayed 1 night in May 2025