View all photos for King or Queen Apartment Sleeps 4
King or Queen Apartment Sleeps 4
Sleeps 4
1 King Bed and 2 Twin Beds OR 1 Queen Bed and 2 Twin Beds
Family Apartment Sleeps 6
Sleeps 6
1 Queen Bed, 2 Twin Beds and 1 Double Bed
View all photos for Family Apartment Sleeps 5
Family Apartment Sleeps 5
Sleeps 5
1 Queen Bed, 1 Double Bed and 1 Twin Bed
About this property
Palm Pacific Resort and Motel
3-star Whangamata hotel with private plunge pools
Along with a fitness center, this hotel has a sauna and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a children's pool, and dry cleaning are onsite. Change of towels is available on request.
Palm Pacific Resort and Motel offers 27 air-conditioned accommodations with private plunge pools and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Guests can make use of the in-room refrigerators and microwaves.
Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
There are indoor/outdoor hot springs open between 8:00 AM and 9:00 PM. The temperature in the hot springs is set to 104°F.
In addition to hot springs, Palm Pacific Resort and Motel features a sauna and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center. This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a terrace. Complimentary self parking is available on site.
Palm Pacific Resort and Motel has designated areas for smoking.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Things to do
Children's pool
Gym
Hiking/biking trails
Indoor/outdoor hot spring
Playground
Sauna
Seasonal outdoor pool
Steam room
Surfing/bodyboarding
Windsurfing
Family friendly
Children's pool
Crib (surcharge)
In-room babysitting (surcharge)
In-room microwave
In-room refrigerator
Laundry facilities
Playground
Pool gate
Private plunge pool
Seasonal outdoor pool
Conveniences
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Outdoors
Barbecue grill
Garden
Terrace
Spa
Hot springs open from 8:00 AM - 9:00 PM
Hot springs water temperature - 104 ºF
Indoor hot spring
Indoor/outdoor hot spring
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
No elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
Banquet hall
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
1-cm TV with premium channels
Private plunge pool
Food and drink
Cookware, dishware, and utensils
Electric kettle
Microwave
Refrigerator
Restaurant dining guides
Stovetop
Toaster
More
Air conditioning
Individual decor
Individual furnishings
Iron/ironing board
Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open Monday - Saturday (9:00 AM - 5:00 PM) and Sunday - Sunday (9:00 AM - noon)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are available for NZD 20 per stay
Property payment types
Important information
Optional extras
Housekeeping fee: NZD 10.00 per day; may vary based on unit size
Crib (infant bed) fee: NZD 20 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property is professionally cleaned
We should mention
This property does not have elevators
The seasonal pool will be open from October to April
Pool access available from 7:00 AM to 9:00 PM
Hot springs access available from 8:00 AM to 9:00 PM
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Palm Pacific Resort Motel
Palm Pacific And Whangamata
Palm Pacific Resort and Motel Hotel
Palm Pacific Resort and Motel Whangamata
Palm Pacific Resort and Motel Hotel Whangamata
Palm Pacific Resort and Motel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Fantastic location, rooms, great service, right in the heart of town where access to ahops ad the main beach basically at your door step (10 min easy walk to beach)
Cherri-Kei
Stayed 1 night in Nov 2024
6/10 Okay
Verified traveler
Nov 30, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
A mixed bag - probably not good enough to return
A mixed experience. All staff - desk and service - were friendly and welcoming and helpful whenever we needed anything. Unfortunately we needed something a lot because the policy on supplies is to hand out the minimum. Having to ask several times for toilet paper for example and being given one roll each time is a poor look and a worse experience. The units are also individual so a bit of a lottery as to the quality you’ll get. Ours had stained sofas and rather worn quits but sheets were crisp and clean on arrival. Regrettably also policy not to clean or change bedding until the 8th day of stay, excluding many from that service I guess. Finally the WiFi needs a serious upgrade. A comment in the unit guide suggests complaints are frequent but these days to say it works fine until lots of people are using it isn’t good enough. Even in a week with a fraction of the units filled the WiFi was very poor and kept cutting out. If I needed to work it would have been a major issue but as it was just disappointing and really no longer excusable. But the location is good, the staff friendly, the pool and jacuzzi very welcome and Whangamatā is always a pleasure.
Our second stay at this lovely motel, supporting family competing in the Whangamata Challenge. Very roomy 2 bedroom unit, upstairs overlooking the pool, spa and tennis court. Great facilities.
I'd like to say how friendly the staff were.
Would definitely stay here again and have recommended to others.
I was in Whangamata for work. I took my elderly Mother with me. They accommodated an early check-in, at no extra cost. Dan and Grace (the Hosts) were fantastic! Friendly, helpful and did everything they could to look after and check on my Mother, while I was working. Awesome customer service, that was above and beyond the call of duty. 5 stars!!!
Great place to stay. Good location. Quiet and safe with off road parking. Huge room with plenty of space. Friendly reception staff. Huge comfortable bed. Clean and well equipped accommodation. Very happy with our stay here.
Just an overnight stay, location is great and motel itself is great
Only disappointment was we were on the bottom floor and had noisy neighbors upstairs thumping around most of the night
Karl
Stayed 1 night in Mar 2024
8/10 Good
ken
Mar 19, 2024
Liked: Staff & service
Great location near the beach. Super amenities. Problem with small ants in kitchen