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Comfort Hotel Flames Whangerei

4.0 star property

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Photo gallery for Comfort Hotel Flames Whangerei

Front of property - evening/night
Outdoor pool, sun loungers
Lobby
Garden
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
8 Waverley Street, Whangarei, 0110
  • Mt Manaia
    ‪6 min walk‬
  • Northland Event Centre
    ‪7 min drive‬
  • Hundertwasser Art Centre
    ‪9 min drive‬
  • Whangarei (WRE)
    ‪19 min walk‬

Room options

View all photos for Standard Studio

Standard Studio | Minibar, in-room safe, desk, iron/ironing board

Standard Studio

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, iron/ironing board

Executive Room

  • 376 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, iron/ironing board

Superior Room

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

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$167 total
includes taxes & fees
Mar 17 - Mar 18
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About this property

Comfort Hotel Flames Whangerei

4-star hotel in Onerahi
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Comfort Hotel Flames Whangerei offers 21 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a terrace, and barbecue grills. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Comfort Hotel Flames Whangerei is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Flames Restaurant - This restaurant specializes in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: NZD 10 to 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Flames Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 8:30 PM
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 20.0 per day
Cribs (infant beds) are available for NZD 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 10.00 to 22.00 per person
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Flames International Hotel Whangarei
Flames International Whangarei
Flames International
Comfort Flames Whangerei
Comfort Hotel Flames Whangerei Hotel
Comfort Hotel Flames Whangerei Whangarei
Comfort Hotel Flames Whangerei Hotel Whangarei

Comfort Hotel Flames Whangerei Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 83 out of 208 reviews
Rating 8 - Good. 90 out of 208 reviews
Rating 6 - Okay. 27 out of 208 reviews
Rating 4 - Poor. 7 out of 208 reviews
Rating 2 - Terrible. 1 out of 208 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stacy

Traveled with family
Liked: Cleanliness, amenities
The view is worth going for. There is no lift/elevator so be warned.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
An older hotel, but still a good night's stay. Very walkable with a small grocery near by. Room was spacious and clean.
Stayed 1 night in Oct 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facility was very clean and tidy - restaurant was good and close to the airport. We would stay here again!
Stayed 2 nights in Oct 2024

8/10 Good

Jaime

Traveled with partner
Liked: Cleanliness, staff & service
Fine for one night at short notice. Staff were friendly and welcoming. If you arrive after 8, there is not much in the local area for dining options as everything closes pretty early. The place was clean, but expensive for the condition of the property given what we are used to elsewhere for the same price.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and peaceful stay
Quiet, kind and peaceful hotel to stay. Nice ocean view from room. Great meal and live jazz music at the restaurant.
Stayed 2 nights in Oct 2024

8/10 Good

Melvin

-
Stayed 2 nights in Mar 2024

10/10 Excellent

Tash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here. The room was warm, quiet and food was impeccable!!! Thank you team.
Stayed 2 nights in Jun 2024

6/10 Okay

Elizabeth

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very nice dining facilities
Stayed 2 nights in Jun 2024

8/10 Good

Cushla

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location for the airport. Arrived too late to dine which was a shame. Great room, large and clean, nice views but a little tired.
Stayed 1 night in May 2024

4/10 Poor

David

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointed
Room was comfortable, warm and clean. Disappointing service though. Initial check in was fine. After being in the room for a bit I went to the front desk and advised that the SKY channels in my room were not working, staff asked what room and said they would come and investigate. No one turned up. Also during check-in, I booked an airport transfer for the next morning, but no one turned up and I had to call a taxi. Almost missed my flight due to the management incompetence.
Stayed 1 night in May 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service
Very nice hotel. Staff accommodating.
Stayed 1 night in Feb 2024

10/10 Excellent

Peter Franz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly people, late checkout no problem
Stayed 1 night in Jan 2024

6/10 Okay

Cornelia

Traveled with family
Basic requirement of a place to sleep for a short stay is adequate but has nothing much to offer. Property is somewhat tired looking, probably hasn't seen any upgrades or refurbishment for awhile. A little out of the way from the town centre if one needs to have more dining options.
Stayed 2 nights in Dec 2023

10/10 Excellent

Beverley

Business traveler, Traveled with family
Room clean and staff very friendly
Stayed 1 night in Dec 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Lovely view. Great location to stay the night before an early flight
Stayed 1 night in Oct 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for an overnight stop over
Great hotel for an overnight stay on our way up North. Breakfast was amazing and wish we had dinner the night before in the restaurant.
Stayed 1 night in Aug 2023

8/10 Good

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienient
Stayed 1 night in Aug 2023

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. Nice facilities, convenient, definitely recommended.
Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service with a smile
Another excellent stay here where you are well looked after from the moment you arrive until the moment you leave. This hotel is a little out of the city centre but only a 5 minute drive and worth it. Great rooms, service and yummy food!
Stayed 1 night in Jun 2023

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how it wasn’t so modern but it still looked beautiful the bed was very comfortable each meal we received from the hotel was delicious my baby even ate it and he’s fussy, one thing that was a worry for me was how slippery the bath was I almost slipped over a few times even with the mat in the shower it was more of a hazard than help but everything else I loved it will definitely come back again
Stayed 1 night in Jun 2023

8/10 Good

andrew

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Expensive for value
Stayed 1 night in Apr 2023

8/10 Good

Philip

Business traveler
Liked: Cleanliness, staff & service
Very close to airport, has a super market near by. Limited eating options - hotel is probably the best.
Stayed 1 night in Apr 2023

10/10 Excellent

Deane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and comfortable
Stayed 1 night in Apr 2023

8/10 Good

Kerry, Hamilton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Comfy bed. Shower head a bit low for me. Actually a hidden gem in Whangārei that I will stay at again
Stayed 1 night in Apr 2023

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old fashioned customer service
This was a great stay. The Manager went out of her way to accommodate me, my late arrival, even ensuring I had a meal brought to my room. The next day allowed me to stay and work in the restaurant after checking out until my next appointment. A great new bed, simple but all you need room, it was a fantastic stay!
Stayed 1 night in Mar 2023