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Penny Hedge, Whitby by Marston's Inns

4.0 star property

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Photo gallery for Penny Hedge, Whitby by Marston's Inns

Reception
Garden
Property entrance
Dining
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
$82
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Stainsacre Lane, Whitby, England, YO22 4NL
  • Place, North York Moors National Park
    ‪8 min walk‬
  • Place, Whitby Harbour
    ‪18 min walk‬
  • Place, Whitby Abbey
    ‪3 min drive‬

Room options

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

9.2 out of 10
Wonderful
(19 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

9.0 out of 10
Wonderful
(42 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(30 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Accessible

Double Room, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Penny Hedge, Whitby by Marston's Inns

4-star Whitby inn with restaurant
This smoke-free inn features a restaurant, a bar/lounge, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Penny Hedge, Whitby by Marston's Inns offers 28 air-conditioned accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Whitby inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Penny Hedge, Whitby by Marston's Inns is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Penny Hedge, Whitby by Marston's Inns has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.75 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 8.75 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Penny Hedge Marston's Inns Inn Whitby
Penny Hedge Marston's Inns Inn
Penny Hedge Marston's Inns Whitby
Penny Hedge Marston's Inns
Penny Hedge by Marston's Inns
Penny Hedge by Marston's Inns
Penny Hedge, Whitby by Marston's Inns Inn
Penny Hedge, Whitby by Marston's Inns Whitby
Penny Hedge, Whitby by Marston's Inns Inn Whitby

Penny Hedge, Whitby by Marston's Inns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 471 out of 791 reviews
Rating 8 - Good. 216 out of 791 reviews
Rating 6 - Okay. 66 out of 791 reviews
Rating 4 - Poor. 26 out of 791 reviews
Rating 2 - Terrible. 12 out of 791 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Góod breakfast, easy parking,,on a bus route, comfortable and quiet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 3 nights in Sep 2025

8/10 Good

Judi

Liked: Cleanliness, staff & service, room comfort

Hotel near Whitby

The room was nice and roomy and was clean. Was a bit of a wait to check-in as staff were busy. I felt that the toilets in the restaurant area were in need of a refurbishment, the radiators were rusty and the hand dryers were also rusty. Just looked tired in the ladies. Breakfast was good but the coffee was awful. I overheard someone complain it was like water and someone came and just added more instant coffee to the jug. Thankfully I had decaffeinated from a sachet. Little things like good coffee make a difference. I would stay again as it's in a great place with nice views. Plus has a good restaurant for meals during the day and evening.
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Wen

Stayed 1 night in Aug 2025

6/10 Okay

Teresa

Traveled with family
Liked: Staff & service
I recently stayed at the Penny Hedge in Whitby, drawn by its convenient location. While the staff were polite and amenable, the housekeeping and accommodation could be improved. The room was clean and functional. Unfortunately, my experience was disrupted by the constant loud footsteps of the guests in the room above, which made it difficult to relax or sleep soundly. In addition, I had to request additional toilet tissue. This is a basic amenity that should be adequately stocked without guests having to ask. It may seem minor, but it reflects a lack of attention to detail.
Stayed 2 nights in Aug 2025

6/10 Okay

Craig

Liked: Cleanliness, property conditions & facilities
Hotel was difficult to find, even with full address as signage is very hidden behind large hedges. Check-in was fine and the room was very clean and spacious. Only minor issue was very small tv so difficult to see for some people. Restaurant was something of a let down. Reserved a table for 7:30 on
Stayed 2 nights in Aug 2025

4/10 Poor

K

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss

We chose this as we hoped proximity to a nice pub would be a relaxing stop on a road trip. We got a mediocre room with staff that didn't seem to care and the pub was very poorly run. We wouldn't try a Marston's again.
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean, friendly. Great food and really comfortable bed.
Stayed 6 nights in Aug 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Rebecca

Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location from Whitby town about 20 min walk
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Stayed 3 nights in Aug 2025

8/10 Good

Craig Sven

Liked: Property conditions & facilities
Good to have the restaurant and bar right there. Would have preferred a free standing shower rather than over the bath, but that is just personal choice. Road noise just about acceptable. All staff were friendly and efficient.
Stayed 2 nights in Jul 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

ATINDRA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very horrible stay in a small suffocative room saying family room; poor exhaust system toilet smell always surround in the room.It was a dirty room was not ready when we arrived; pets far was on the sofa bed..no phone in the room.staff named lora was talking very rude and agressive way..its not acceptable...over all very poor experiance first time in hotel stay..
Stayed 2 nights in Jul 2025

8/10 Good

Kathy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very ,friendly rooms were nice and clean as was the bedding, however we had twin beds which were a bit small and the mattress was very bouncy but over all we had a good time
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Jenna

Stayed 3 nights in Jun 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Met our expectations.

The property and rooms are as described. Clean and comfortable. If you have mobility problems ask for ground floor rather than first floor there is no lift.
Stayed 1 night in Jul 2025

10/10 Excellent

Dan

Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Attention to detail

Check in delayed as porter had to go check if our rooms were occupied before handing us the room keys. Confusing as we were checking in at 7pm so not sure why they would have been occupied. Attention to detail needed as toothpaste on the back of the door so cleanliness not up to scratch and dust on top of toilet roll holder which is evident when your sat and have time to look. Might have been more attention if I’d taken the time to look
Stayed 1 night in Jul 2025

6/10 Okay

Hon

Traveled with partner
Disliked: Cleanliness
The bathroom drain sticks
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025