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Penny Hedge, Whitby by Marston's Inns

4.0 star property

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Photo gallery for Penny Hedge, Whitby by Marston's Inns

Reception
Lobby
Property entrance
Desk, iron/ironing board, free WiFi, bed sheets
Dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Stainsacre Lane, Whitby, England, YO22 4NL
  • Whitby Harbour
    ‪18 min walk‬
  • Whitby Abbey
    ‪3 min drive‬
  • Whitby Beach
    ‪3 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Accessible

Double Room, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Accessible

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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$169 nightly
The price is $169 total
includes taxes & fees
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About this property

Penny Hedge, Whitby by Marston's Inns

4-star Whitby inn close to Whitby Harbour
This smoke-free inn features a restaurant, a bar/lounge, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Penny Hedge, Whitby by Marston's Inns offers 28 air-conditioned accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Whitby inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Penny Hedge, Whitby by Marston's Inns is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Penny Hedge, Whitby by Marston's Inns has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.75 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 8.75 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Penny Hedge Marston's Inns Inn Whitby
Penny Hedge Marston's Inns Inn
Penny Hedge Marston's Inns Whitby
Penny Hedge Marston's Inns
Penny Hedge by Marston's Inns
Penny Hedge by Marston's Inns
Penny Hedge, Whitby by Marston's Inns Inn
Penny Hedge, Whitby by Marston's Inns Whitby
Penny Hedge, Whitby by Marston's Inns Inn Whitby

Penny Hedge, Whitby by Marston's Inns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 429 out of 697 reviews
Rating 8 - Good. 184 out of 697 reviews
Rating 6 - Okay. 53 out of 697 reviews
Rating 4 - Poor. 19 out of 697 reviews
Rating 2 - Terrible. 12 out of 697 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Stayed 1 night in Feb 2025

8/10 Good

Tom

Liked: Cleanliness, property conditions & facilities, room comfort

Just as good as the last time

Stayed 2 nights in Feb 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff lovely food breakfasts and evening meals fabulous comfy bed sheets and pillows had the best sleep in a long time room very clean easy walk into town plus free parking
Stayed 3 nights in Feb 2025

6/10 Okay

Kevin

Business traveler
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

kevin

Liked: Property conditions & facilities, room comfort

Lovely 2 night stay

Brillant stay lovely warm room powerful shower very clean. Will definitely be back food at breakfast and the evening meal were excellent. Kirsty from the bar and restaurant couldn't do enough for people she is a credit to this establishment.
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of the rooms is comparable with the Premier Inns. The breakfast on offer is reasonably priced and of a decent quality. The only drawback was that the restaurant seemed to have insufficient stock; several times that had run out of basic supplies.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Enjoyed our stay at Penny Hedge Curtains in room 8 do not keep the light out
Stayed 1 night in Feb 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy... Lovely... Great menu in the bar... Very friendly and efficient staff
Stayed 1 night in Feb 2025

8/10 Good

William

Stayed 1 night in Feb 2025

8/10 Good

Keith

Stayed 3 nights in Feb 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great location. Lovely staff
Stayed 1 night in Feb 2025

6/10 Okay

Keith

Disliked: Staff & service, property conditions & facilities
The management appears to be cutting corners and reducing facilities since the latter part of last year. The accommodation is very tired and requires redecoration. Cutlery is not clean. Only margarine available at breakfast. Items missing from cooked breakfast. Last year tea pots were used alongside table service - tea pots are no longer available so tea bags and hot water is available on the continental breakfast area which soon becomes messy and causes unnecessary queues. Dog bowls are stored on shelves at the same level as the continental breakfast approximately 18 inches from the bread. Serving staff were seen petting dogs Sat at the bar then immediately served food to customers without washing their hands. Standards have slipped significantly since September 2024.
Stayed 4 nights in Jan 2025

2/10 Terrible

Kate

Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value Stay with Comfort and Cleanliness

I recently stayed at this budget hotel and was so impressed that I ended up staying an extra night! The room was spotless, and the bed was incredibly comfortable, thanks to the high-end Hypnos mattress—super supportive and perfect for a restful night's sleep. The bathroom was another highlight: a piping hot shower with excellent pressure, plus some lovely soaps that added a nice touch of luxury. However, I did run into a small issue: the hand soap wasn’t refilled after it ran out on the first night, even though I had daily housekeeping. It wasn’t a huge inconvenience, but it was a little surprising given the otherwise great attention to detail. The only other downside was the brown, dated decor, which feels like it could use a refresh. It's a bit stuck in the past, but honestly, that didn’t impact my stay much at all. Overall, the hotel offers incredible value for money, and I’ll definitely be back!
Stayed 1 night in Jan 2025

8/10 Good

Gillian

Traveled with partner
Location was convenient, left car in car park, and walked into town, only 20 minutes. Room was not cleaned even though it said daily housekeeping. We stayed for two nights.
Stayed 2 nights in Jan 2025

8/10 Good

Jade

Stayed 1 night in Jan 2025

10/10 Excellent

Joel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Loved the facilities and the location. The staff were fantastic. Would highly recommend staying at Penny Hedge
Stayed 2 nights in Jan 2025

8/10 Good

Joyce

Traveled with partner
Quiet, simply furnished rooms.
Stayed 1 night in Jan 2025

8/10 Good

Amlan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a bit faraway from the harbour if you are planning to walk. But if you are in a car then no issues at all. Use the co-op parking at the town centre for Whitby harbour visit. The attached pub was very good. Loved the fish and chips .
Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Traveled with partner
It is about 15 mins walk into Whitby but your car is parked on the car park. The property is comfy & all you need & clean. Staff are helpful & the new management are friendly. Well worth the stay.
Stayed 2 nights in Dec 2024

4/10 Poor

brent

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

New years eve unprepared

Booked a Family room for new years eve & a meal in the pub joined onto the hotel, we got room 1, 1 metre from the hotel entrance, kids got no sleep due to the noise being so close to the entrance, included as with most hotels was tea/coffee, only peppermint tea & no sugar. Said check out online to save time then says take keys to reception at the end of the messing about online. Breakfast menu with no times so it was finished when we went as we checked out, we booked a table for 20.15pm new years eve in the pub what is with the hotel, what a shambles, was over full so waited 45minutes to be seated then told to hurry as the kitchen was closing, dreadful start to finish.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Great value for money and a lovely breakfast with very friendly and helpful staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Staff & service, property conditions & facilities
Ideally situated for us, would definitely recommend.
Stayed 1 night in Dec 2024