Penny Hedge, Whitby by Marston's Inns

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Penny Hedge, Whitby by Marston's Inns

Reception
Dining
Dining
Property entrance
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
Stainsacre Lane, Whitby, England, YO22 4NL
  • Whitby Harbour
    20 min walk
  • Captain Cook Memorial Museum
    2 min drive
  • St Mary's Church
    3 min drive

Room options

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double or Twin Room, Accessible

  • Sleeps 2
  • 2 Twin Beds

Double Room, Accessible

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Penny Hedge, Whitby by Marston's Inns

4-star Whitby inn with restaurant
This smoke-free inn features a restaurant, a bar/lounge, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Penny Hedge, Whitby by Marston's Inns offers 28 air-conditioned accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Whitby inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Penny Hedge, Whitby by Marston's Inns is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Penny Hedge, Whitby by Marston's Inns has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.75 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 8.75 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Penny Hedge Marston's Inns Inn Whitby
Penny Hedge Marston's Inns Inn
Penny Hedge Marston's Inns Whitby
Penny Hedge Marston's Inns
Penny Hedge by Marston's Inns
Penny Hedge by Marston's Inns
Penny Hedge, Whitby by Marston's Inns Inn
Penny Hedge, Whitby by Marston's Inns Whitby
Penny Hedge, Whitby by Marston's Inns Inn Whitby

Penny Hedge, Whitby by Marston's Inns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 396 out of 635 reviews" "
Rating 8 - Good. 164 out of 635 reviews" "
Rating 6 - Okay. 48 out of 635 reviews" "
Rating 4 - Poor. 17 out of 635 reviews" "
Rating 2 - Terrible. 10 out of 635 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms, bar and food were all good. However when we arrived to check in, it was clear that the staff who should have been on reception, were not in place and it had been left to the other staff (who did the best they could) to check us in,as a number of staff had quit their jobs,
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Stayed 1 night in Sep 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After driving for 4 hours we arrived here . We went into the pub to check in and was told to go over to reception desk.We stood there for about 10 mins with staff just walking by us. In the end I asked a member of staff if somebody was on the desk , he was very rude and said “can’t you see we are busy.” We wouldn’t have minded if someone had just said we would be dealt with soon but staff were just walking by us . Apart from this we enjoyed our stay and and certain members of staff were very nice .
Stayed 2 nights in Sep 2024

4/10 Poor

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was experiencing technical difficulties so restaurant's menu was severly impacted, only limited cooked food available! Bar ran out of Pinot Grigio and New Zealand Savignon not available. Staff attempting to do their best in circumstances!
Stayed 1 night in Sep 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Walking distance to town. Parking easy. The person who sorted our room out for staying an extra few nights was very helpful in moving things about for us to stay.
Stayed 2 nights in Sep 2024

6/10 Okay

Paul

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Due to it being right next to the pub there were a few noisy guest that had had one too many
Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on location
Perfect location to get between Whitby and Robin Hoods Bay.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Paul

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usual high standard, quick and easy check in/out, comfortable room and excellent breakfast
Stayed 1 night in Sep 2024

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An enjoyable stay in a well located hotel
The hotel is well located and is in good condition and generally comfortable, however the double bed in our room was not comfortable as the mattress was very soft and my wife and I both had back ache the following morning and we didn’t sleep well. The second night my wife had to sleep in our son’s single bed as the mattress was firmer! My son had to sleep in the double with me! The bathroom and bedroom were clean and tidy and good sized. We had evening meals both nights of our stay, which were good and good value for money. We also had breakfast both mornings and enjoyed these and thought the price reasonable. Overall, a very enjoyable and pleasant stay, but please buy some firmer mattress for the double beds!
Stayed 2 nights in Aug 2024

8/10 Good

Ben

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 4 nights in a family room, room was absolutely fine, no issues for us. Had two single beds as well as the double which was fantastic. Everything was clean enough and well presented. All the staff i dealt with were nice and pleasant, the pub is very nice inside and out, all food options are decent if or when needed. The location is a little out the way but only about 1.5 miles so easy to walk plus on a main route so plenty of public transoprt options. Theres also a sainsbury very close with petrol station so very convenient. Only downside is the local waste site and gas company across the road which do smell, its not horrific though and didn't affect our room or the pub, just carpark area. This is of course nothing to do with the venue itself so just unfortunate. I wouldn't let it stop me returning though. Would recommend to anyone who just want a basic hotel room to use as a base with all the extras you would want as and when needed.
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful staff, rooms and hotel very clean and well looked after. Breakfast excellent, not the same about evening meal.
Stayed 1 night in Aug 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Could not find faults. The staff were friendly and helpful. Breakfast was well worth the money. Perfectly clean. Large car park. No complaints from us. Will certainly stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Judi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times and always a pleasure. Rooms are nice and quite spacious. Clean and comfortable beds. Tea and coffee making facilities in room. A nice bath and shower. Just a minute walk from restaurant and pub which has a large selection of meals. All of good quality. Will stay again on a trip to Whitby definitely.
Stayed 1 night in Aug 2024

10/10 Excellent

Kev

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and close to whitby.
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Stayed 1 night in Aug 2024

8/10 Good

Tiffany

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, reception staff very helpful 2nd visit there and will be back again
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time that we’ve stayed at Penny Hedge and would highly recommend. The staff are really friendly and welcoming. The hotel itself is clean and inviting. Parking is easy and free and the hotel is within walking distance of Whitby town centre. There’s also a Sainsbury’s about five minute walk away. There’s lots of things to see and do around the area and the hotel is in a central location. Thanks to all the staff for making us feel welcome, we had a wonderful stay.
Stayed 2 nights in Aug 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place walking distance to the Whitby harbour
Stayed 1 night in Aug 2024

6/10 Okay

Zoe

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024