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Penny Hedge, Whitby by Marston's Inns

4.0 star property

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Photo gallery for Penny Hedge, Whitby by Marston's Inns

Reception
Dining
Property entrance
Garden
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
$87
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Stainsacre Lane, Whitby, England, YO22 4NL
  • Place, Whitby Harbour
    ‪18 min walk‬
  • Place, Whitby Abbey
    ‪3 min drive‬
  • Place, Whitby Beach
    ‪3 min drive‬

Room options

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

9.2 out of 10
Wonderful
(18 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(41 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(29 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Accessible

Double Room, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Penny Hedge, Whitby by Marston's Inns

4-star Whitby inn close to Whitby Harbour
This smoke-free inn features a restaurant, a bar/lounge, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Penny Hedge, Whitby by Marston's Inns offers 28 air-conditioned accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Whitby inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Penny Hedge, Whitby by Marston's Inns is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Penny Hedge, Whitby by Marston's Inns has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.75 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The host will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 8.75 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Penny Hedge Marston's Inns Inn Whitby
Penny Hedge Marston's Inns Inn
Penny Hedge Marston's Inns Whitby
Penny Hedge Marston's Inns
Penny Hedge by Marston's Inns
Penny Hedge by Marston's Inns
Penny Hedge, Whitby by Marston's Inns Inn
Penny Hedge, Whitby by Marston's Inns Whitby
Penny Hedge, Whitby by Marston's Inns Inn Whitby

Reviews

Penny Hedge, Whitby by Marston's Inns Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 457 out of 765 reviews
Rating 8 - Good. 205 out of 765 reviews
Rating 6 - Okay. 65 out of 765 reviews
Rating 4 - Poor. 26 out of 765 reviews
Rating 2 - Terrible. 12 out of 765 reviews

Reviews

4/10 Poor

ATINDRA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very horrible stay in a small suffocative room saying family room; poor exhaust system toilet smell always surround in the room.It was a dirty room was not ready when we arrived; pets far was on the sofa bed..no phone in the room.staff named lora was talking very rude and agressive way..its not acceptable...over all very poor experiance first time in hotel stay..
Stayed 2 nights in Jul 2025

8/10 Good

Kathy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very ,friendly rooms were nice and clean as was the bedding, however we had twin beds which were a bit small and the mattress was very bouncy but over all we had a good time
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Jenna

Stayed 3 nights in Jun 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Met our expectations.

The property and rooms are as described. Clean and comfortable. If you have mobility problems ask for ground floor rather than first floor there is no lift.
Stayed 1 night in Jul 2025

10/10 Excellent

Dan

Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Attention to detail

Check in delayed as porter had to go check if our rooms were occupied before handing us the room keys. Confusing as we were checking in at 7pm so not sure why they would have been occupied. Attention to detail needed as toothpaste on the back of the door so cleanliness not up to scratch and dust on top of toilet roll holder which is evident when your sat and have time to look. Might have been more attention if I’d taken the time to look
Stayed 1 night in Jul 2025

6/10 Okay

Hon

Traveled with partner
Disliked: Cleanliness
The bathroom drain sticks
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, pleasant walk into centre of Whitby. Staff could have been more attentive, happy to ignore customers as they got on with their work.
Stayed 4 nights in Jul 2025

10/10 Excellent

Florin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mrs Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Return visit like the area about 20-25 mins walk downhill to Whitby harbour area. Bus stop by school or Sainsburys minutes away. Bedrooms clean and big for 2 people. Staff very friendly and helpful. Car parking free and if u forgot anything there is a sainsburys fee mins walk away Breakfast has various choices to suit different appetite too and family friendly. Would return again
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Really impressed by the whole experience. The room was spacious clean and comfortable. The bar/ restaurant was also very welcoming well stocked and comfortable. Also everyone who worked there were super friendly and helpful.
Stayed 4 nights in Jun 2025

8/10 Good

Mrs Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Whitby Wonderful

48 hour visit to N.Yorks coast staying overnight. Excellent!
Stayed 1 night in Jul 2025

10/10 Excellent

Florin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Trevor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Gillian

Traveled with family
Liked: Cleanliness
The advert for the hotel is totally misleading and I would never have booked such a room for myself and family especially considering the price paid.The location of the accommodation is actually on the site of a retail park and this included having views from the room looking onto Screwfix although you can also see the sea in the distance. It did not feel like a Whitby stay. The room itself was not in the pub as per the photo but in a bland / sad accommodation block next to the pub. The room was not the family room shown in the photo so it lacked an extra bed.We checked out at 7.30am but there were no clear instructions on what to do as there was no response to the intercom system. On a positive note the room was clean, had nice soap, a great hairdryer, pleasant and what appeared to be hardworking staff.
Stayed 1 night in Jun 2025

6/10 Okay

kathryn

Liked: Cleanliness, room comfort

Disappointing

We arrived early and the later was very friendly. We knew it was too early to check in, which was fine. When we came to check in, there was one man serving at the bar, told us he wouldn't be long (he was doing his best). So one of the chefs came out and checked us in. This morning, breakfast was ten minutes late opening and not everything was readily available. The price (which was a lot!!) we paid I expected far more.
Stayed 1 night in Jun 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, clean, and great bar/restaurant. Parking lot was large and easy. I recommend the hotel. Only downside was the walk to Whitby Harbour was longer than we wanted.
Stayed 2 nights in Jun 2025

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect
Stayed 3 nights in Jun 2025

6/10 Okay

Kate

Liked: Cleanliness

Wouldn’t stay again

The room needed drawers so we could actually unpack rather than having to have stopped on the floor. Very disappointing. Also there could have been a small side or 2 comfy chairs to sit in. The main door was very loud when people were going in and out, so kept us awake. There was disappointment at the bar when I tried to purchase a port. There wasn’t enough for a full measure once the barman had poured it. He asked the manager what could be done and he came back to say I could have it a full price even though it wasn’t a full measure. This was so sad, I asked if he could put it through at a reduced price but he said he couldn’t do this. This was such a waste as this would have been thorn away. Very unhappy.
Stayed 3 nights in Jun 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
it was good
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Very Good. Stayed here before and have booked several more stays. I suits our needs exactly. Thanks to all. 👍👍
Stayed 1 night in Jun 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place clean spacious room. Only gripe was my copy of invoice from them was for £95 when Hotels.Com had charged me £117 so feel a tad ripped off.
Stayed 1 night in Jun 2025