Macdonald Hill Valley Hotel, Golf and Spa

4.0 star property

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Photo gallery for Macdonald Hill Valley Hotel, Golf and Spa

Front of property - evening/night
Body treatments, mud baths, aromatherapy, body wraps, body scrubs
Property entrance
Reception
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • 24/7 front desk
  • Breakfast available
$95
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
Tarporley Road, Whitchurch, England, SY13 4HA
  • Place, Hill Valley Golf Club
    ‪2 min walk‬
  • Place, JB Joyce and Company
    ‪4 min drive‬
  • Place, Alderford Lake
    ‪7 min drive‬
  • Airport, Liverpool (LPL-John Lennon)

Room options

Standard Room, 1 King Bed (Standard Golf View)

8.0 out of 10
Very good
(12 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds (Standard Twin)

7.0 out of 10
Good
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Super Deluxe King)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Accessible (Standard Accessible Double)

8.0 out of 10
Very good
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed (Standard King)

8.0 out of 10
Very good
(8 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed (Standard Double)

8.0 out of 10
Very good
(10 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed (Deluxe King)

9.0 out of 10
Wonderful
(9 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Macdonald Hill Valley Hotel, Golf and Spa

4-star Whitchurch hotel with golf course
Along with a full-service spa, this smoke-free hotel has a golf course and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Macdonald Hill Valley Hotel, Golf and Spa offers 80 accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers.

This Whitchurch hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Macdonald Hill Valley Hotel, Golf and Spa features a golf course and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3669 square feet (341 square meters) include conference space. This eco-certified hotel also offers a fitness center, a sauna, and a terrace. Complimentary self parking is available on site, along with a car charging station.

Macdonald Hill Valley Hotel, Golf and Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Borders Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Reservations are required.
HILL VALLEY LOUNGE BAR - This bar serves light fare only. Happy hour is offered.
HILL VALLEY SPORTS BAR - Overlooking the golf course, this bar serves light fare only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Borders Restaurant
  • HILL VALLEY LOUNGE BAR
  • HILL VALLEY SPORTS BAR

Things to do

  • 36-hole golf course
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf lessons
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,669 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Fee for in-room wireless internet: GBP 10 per 24-hour period (rates may vary)
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hill Valley Hotel
Hill Valley Macdonald Hotel
Macdonald Hill Valley
Macdonald Hill Valley Hotel
Macdonald Hill Valley Hotel,
Macdonald Hill Valley Hotel, Golf and Spa Hotel
Macdonald Hotel Hill Valley
Macdonald Valley Hotel
Macdonald Hill Valley Hotel, Golf and Spa Whitchurch
Macdonald Hill Valley Hotel, Golf and Spa Hotel Whitchurch

Macdonald Hill Valley Hotel, Golf and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 229 out of 656 reviews
Rating 8 - Good. 220 out of 656 reviews
Rating 6 - Okay. 120 out of 656 reviews
Rating 4 - Poor. 59 out of 656 reviews
Rating 2 - Terrible. 28 out of 656 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night but lovely hotel, big spacious room with opening balcony doors. Great pool and spa area, golf course and grounds around the hotel are beautiful
Stayed 1 night in Jul 2025

8/10 Good

Ryan

Liked: Staff & service, property conditions & facilities, room comfort
Stay was good, there was quite a few stains on the carpet in the room, when the cleaners come into the room daily they don’t make the bed and would just chuck the clean towels on the side of the bed. Room service communication was poor as after 9:00 you could not order hot food. Reception was lovely when checked in but told us the wrong information about getting hot food. Overall stay was good but room could have done with a more thorough clean.
Stayed 4 nights in Jun 2025

8/10 Good

Simon

Stayed 1 night in May 2025

8/10 Good

Jackie

Stayed 1 night in Jun 2025

6/10 Okay

Estelle

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities
Receptionist was very courteous, polite, welcoming & informative
Stayed 1 night in Jun 2025

10/10 Excellent

Ceri

Stayed 2 nights in Jun 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very good but make sure you get a room close to the lobby as the TV does not work when you are at the end of the building
Stayed 1 night in May 2025

6/10 Okay

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good. Spa treatment wasn’t the best but hey ho. Rooms are maintained well. Stayed here before and will stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Andrew Charles, Kappel am Albis

Traveled with family
Liked: Staff & service
A little run down. Breakfast buffet poor and definitely not worth the money.
Stayed 4 nights in May 2025

10/10 Excellent

Joan

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Lovely hotel very friendly staff especially lady on reception. Grandsons had a great round of golf only spoiled by heavy rain but can’t buy the weather.
Stayed 2 nights in Jun 2025

6/10 Okay

Robert

Liked: Amenities, property conditions & facilities
Stayed one night to attend a funeral locally. The room was comfortable enough and breakfast was buffet style but fine. EV drivers should note that the charging provider has been rebranded as Roam and not EVC Plus on the signs. Download their app before you arrive as it’s 3G signal strength in the car park. Plenty of chargers though and more being installed which was great to see.
Stayed 1 night in May 2025

6/10 Okay

PATRICIA

Traveled with partner
Liked: Staff & service, property conditions & facilities
The reason I haven’t given higher rating is the condition and cleanliness of the bathroom. The shower sealant was discoloured with mould in parts and the extractor fan in the ceiling had dust hanging out of it
Stayed 1 night in May 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good apart from running out of pastries at breakfast. But lovely hotel
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Emily

Stayed 2 nights in May 2025

6/10 Okay

Toby

Stayed 1 night in May 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Stay

Nice overnight stay...comfortable room with comfy large bed. Bar shut at 9pm which was disapointing, Breakfast wasnt the best, but staff were friendly and polite.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, relaxing Location

An absolutely wonderful stay, nothing was too much trouble for all the staff. The location is stunning, easy to locate, parking a few metres from reception, ideal for couples or larger parties of golfers.
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large corporate hotel - everything works !

Warm welcome at check in and very efficient. Large comfortable room everything worked . Great staff. . Reasonable food promptly served . Rather noisy at night - mostly single men on golfing weekend so banging doors and boisterous noise after being in the bar!
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and stay.

Good stay and would come again. Food for vegetarians are limited.
Stayed 1 night in Apr 2025

8/10 Good

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stay was good staff where lovely polite and helpful hotel looks a little tired in places overall a nice nice away
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay – Not Worth the Price

I stayed at this hotel for two nights as a base for attending a wedding nearby. Starting with the positives, the hotel grounds are lovely, the pool looks inviting, the gym is well-equipped with everything you could need, and the staff are friendly — but unfortunately, that’s where the positives end. I had booked a Super Deluxe room with breakfast for £334 for two nights. While the room was spacious, as shown in the photos, it was far from Super Deluxe. There were holes in the wall and ceiling, mould around the shower, a vent clogged with dust, a non-functional TV, a safe with a missing battery cover, a bathtub panel coming away, and several insects present in the room. I understand that being near a golf course may lead to the occasional insect, but the windows were closed on arrival. For a Super Deluxe room, the amenities were lacking — no bottled water (although water dispensers are available at end of some corridoors), no biscuits to accompany the coffee, and a real struggle to find a plug socket to charge your phone, with none located near the bed. Speaking of which, the bed consisted of two singles pushed together, leaving an uncomfortable gap in the middle. The lounge/bar area is extremely dated. One plug socket even appeared to have experienced a fire at some point. There was generic music playing through tinny, buzzing speakers. I ordered a coffee and a scone; while service was prompt, only the top half of the scone was edible — the bottom half was completely raw.
Stayed 2 nights in Apr 2025