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Macdonald Hill Valley Hotel, Golf and Spa

4.0 star property

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Photo gallery for Macdonald Hill Valley Hotel, Golf and Spa

Front of property - evening/night
Hypo-allergenic bedding, minibar, in-room safe, desk
Body treatments, mud baths, aromatherapy, body wraps, body scrubs
Property entrance
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • 24/7 front desk
  • Gym
  • Breakfast available

Explore the area

Map
Tarporley Road, Whitchurch, England, SY13 4HA
  • Hill Valley Golf Club
    ‪1 min walk‬
  • Whitchurch Heritage Centre
    ‪4 min drive‬
  • JB Joyce and Company
    ‪5 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪66 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (Standard Accessible Double)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Double Bed, Accessible (Standard Accessible Double)

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Super Deluxe King)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Standard Twin)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (Standard Twin)

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Standard Golf View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Standard Golf View)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Deluxe King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Deluxe King)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed (Standard Double)

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Standard King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Standard King)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Macdonald Hill Valley Hotel, Golf and Spa

4-star Whitchurch hotel with golf course
Along with a full-service spa, this smoke-free hotel has a golf course and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Macdonald Hill Valley Hotel, Golf and Spa offers 80 accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers.

This Whitchurch hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Macdonald Hill Valley Hotel, Golf and Spa features a golf course and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3669 square feet (341 square meters) include conference space. This eco-certified hotel also offers a fitness center, a sauna, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Macdonald Hill Valley Hotel, Golf and Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Borders Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Reservations are required.
HILL VALLEY LOUNGE BAR - This bar serves light fare only. Happy hour is offered.
HILL VALLEY SPORTS BAR - Overlooking the golf course, this bar serves light fare only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Borders Restaurant
  • HILL VALLEY LOUNGE BAR
  • HILL VALLEY SPORTS BAR

Things to do

  • 36-hole golf course
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf lessons
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,669 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Fee for in-room wireless internet: GBP 10 per 24-hour period (rates may vary)
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hill Valley Hotel
Hill Valley Macdonald Hotel
Macdonald Hill Valley
Macdonald Hill Valley Hotel
Macdonald Hill Valley Hotel,
Macdonald Hill Valley Hotel, Golf and Spa Hotel
Macdonald Hotel Hill Valley
Macdonald Valley Hotel
Macdonald Hill Valley Hotel, Golf and Spa Whitchurch
Macdonald Hill Valley Hotel, Golf and Spa Hotel Whitchurch

Macdonald Hill Valley Hotel, Golf and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 196 out of 567 reviews
Rating 8 - Good. 189 out of 567 reviews
Rating 6 - Okay. 106 out of 567 reviews
Rating 4 - Poor. 53 out of 567 reviews
Rating 2 - Terrible. 23 out of 567 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort
Superb Staff!
The staff at this hotel were exceptional. After trying to get a taxi without success and having an injured leg, the front desk staff arranged for one of the other members of the team to drive us to the train station. They went above and beyond and it was really appreciated.
Stayed 1 night in Nov 2024

6/10 Okay

steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good gym, decent room, limited bar menu and didn't have a burger which was on the menu. A pricey pint also.
Stayed 1 night in Nov 2024

8/10 Good

Raphael

Liked: Cleanliness, room comfort
Lovely location but Hotel average
Lovely location, and hotel was in most cases in okay condition, some bits feeling a bit tired though. Staff were friendly, the pool was decent but the breakfast really let it down. Limited choice, slow service and many things requiring a 'top-up' payment and not included.
Stayed 2 nights in Aug 2024

6/10 Okay

Grahame

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Business traveler
Disliked: Room comfort
Uncomfortable bed, very poor.
I booked this hotel again after staying last week & having a very comfortable bed. I am working & need a good nights sleep. Yesterday upon check in the bed looked unprofessionally made & upon getting in was very uncomfortable, without even a mattress cover.
Stayed 1 night in Oct 2024

8/10 Good

Janet

Stayed 2 nights in Sep 2024

4/10 Poor

Ryan

Liked: Room comfort
Disliked: Cleanliness
Needs a good clean.
Overall the stay was pleasant, mainly for the company we had for a wedding in the area. However, the room hadn't been cleaned, had urine over the toilet and bathroom floor. The night staff attempted to clean it but the bathroom still smelt so ended up cleaning it ourselves. The room itself could of done with a clean, dust and pubic hair was all over. Also, wouldn't advise the breakfast, £24 for a childs portion of average food, the continental section was limited, and didn't seem value for money.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

miss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff were excellent and offered high quality service, I felt like the property itself looks very old and outdated bar the new extension for the rooms. I also feel this is a Golf course 1st and Hotel and Spa second. Not bad for a night away especially if you are an older couple but younger couples may feel out of place. The spa was great and the rooms were comfortable with everything you need. The main building and restaurant lets it down. You will need to drive to eat in the evening, they have a restaurant but it’s expensive and you need to reserve a table. Not worth it in my opinion. I don’t regret my stay here but I probably wouldn’t stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Mei fun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Traveled with family
Liked: Staff & service, room comfort
Breakfast not value for money
Lovely staff, Breakfast a bit overwhelmed on the Staurday morning, paid £18.00 for a continental Breakfast and there was hardly anything left on the tables, no bread, hardly any cold cuts. Could only have some Granola!!!. For £16.00 at the lounge bar a cafetier with coffee and two breakfast baps with egg sausages and bacon. More value for money than £24.00 for a cooked breakfast or £18.00 for a continental. All this was offset by the great service and lovely staff.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady on the reception wasn't the most helpful, but the staff in the restaurant and in the bar certainly made up for it. The steam room has tiles missing, but worked perfectly fine and the pool was a good temperature. If I was in the area I would stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Jon

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

nicholas

Stayed 1 night in Sep 2024

6/10 Okay

ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Needs updating, grounds were beautiful but difficult to get to as there are no cabs available from train station
Stayed 1 night in Sep 2024

8/10 Good

Ciara

Business traveler
Improvements needed before staying again
Overall an okay stay. Car park a tad confusing but depends on which way you enter the hotel grounds. Be careful of old golfers driving at you in their golf buggies in the car park! I was hoping to go for a relaxing swim but it felt more like a busy leisure centre and people doing serious training - not relaxing at all. My room was a deluxe room, however no water or added extras. Bathroom was extremely dated and shower was covered in limescale and mold on the walls. Not to mention some of the complimentary Elemis bottles were empty - I had a “shampoo” one attached to the wall by the sink instead of hand wash? Heater was rubbish. I went for dinner in the restaurant and was told to go around 8:15 as there were two big parties in. I was completely neglected and forgotten about by the staff despite them walking past multiple times. After 20 minutes had gone I had to shout over for them to take my order. Felt sorry for the teenage staff running the place. The food itself was very good. I was woken up 12:45am by guests coming back to their rooms and shouting in the hallway. I was again woken up at 7am by people slamming their doors when leaving - actually woke me up in shock it was that loud. Breakfast times were earlier than expected so acidentally missed it despite paying for it. I think a finish time of 10/10:30 is more acceptable. All in all, was ok but plenty of room for improvement. Was very overwhelming with the amount of golfers and members using the leisure facilities.
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service
Comfortable rooms, though some areas a little dated now. Quality toiletries. Breakfast if on a room only basis is overpriced at £24.00. We popped down to Sainsbury’s cafe instead - 3 minute drive away.
Stayed 2 nights in Aug 2024

6/10 Okay

Emma, New york

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
We stayed for 2 nights in August 2024 because we had a wedding nearby. The property has a stunning golf course, bed was very comfy and the staff were very friendly and attentive. However, the hotel was too loud for us - the doors of all the rooms slammed shut and it was constant banging from about 6.30am as people started on the golf course. Unfortunately the breakfast was also very poor, and far too expensive for the quality.
Stayed 2 nights in Aug 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Terry

Traveled with family
Disliked: Property conditions & facilities
Didn’t like being put in a Disabled Room Didn’t Like the Room Entered room went to open mirror fronted wardrobe door which nearly fell out onto my wife ( this was a Disabled Person Room) so we contacted reception who with my help removed the mirror door This was refitted the next day by their staff and was not a problem but it Could have been if it had been a Disabled person who had been using the room Someone must have known about and had done Nothing Would not recommend staying at this property due to the costs of food and drink
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024