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Comfort Inn - Pocono Mountains

2.5 star property

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Photo gallery for Comfort Inn - Pocono Mountains

Lobby
In-room safe, iron/ironing board, free WiFi, bed sheets
Indoor pool
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping
  • Gym
$79
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
At I 80 Rr 940, White Haven, PA, 18661
  • Split Rock Resort Indoor Waterpark
    ‪9 min drive‬
  • Lake Harmony
    ‪10 min drive‬
  • Jack Frost Mountain Resort
    ‪11 min drive‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Accessible, Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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Holiday Inn Express & Suites White Haven - Poconos by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,008 reviews
Holiday Inn Express & Suites White Haven - Poconos by IHG

About this property

Comfort Inn - Pocono Mountains

White Haven hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Comfort Inn - Pocono Mountains offers 100 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn - Pocono Mountains features an indoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This White Haven hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Onsite self parking is complimentary.

Comfort Inn - Pocono Mountains is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Pocono
Comfort Inn Pocono Mountain
Comfort Inn Pocono Mountain Hotel
Comfort Inn Pocono Mountain Hotel White Haven
Comfort Inn Pocono Mountain White Haven
Comfort Inn Pocono Mountains Hotel White Haven
Comfort Inn Pocono Mountains Hotel
Comfort Inn Pocono Mountains White Haven
Comfort Inn Pocono Mountains
Comfort Inn-Pocono Mountain Hotel White Haven
Comfort Inn White Haven
White Haven Comfort Inn
Comfort Inn Pocono Mountains
Comfort Inn - Pocono Mountains Hotel
Comfort Inn - Pocono Mountains White Haven

Comfort Inn - Pocono Mountains Reviews

Reviews

6.8
Rating 10 - Excellent. 253 out of 1006 reviews
Rating 8 - Good. 271 out of 1006 reviews
Rating 6 - Okay. 204 out of 1006 reviews
Rating 4 - Poor. 142 out of 1006 reviews
Rating 2 - Terrible. 136 out of 1006 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Thilagha

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is located by the main roads which gives access to many other nearby towns. However, the property is located too far from good restaurants. There isn’t much to see around the property. Also, the property needs to be renovated. It shows signs of aging and lack of cleanliness. The staircase requires major renovation. The gym needs to be upgraded. The pool is good. Breakfast can be better. Toiletries supply can be better too. The property does need to improve its maintenance.
Stayed 2 nights in May 2025

6/10 Okay

amber

Traveled with group
Liked: Amenities
Disliked: Cleanliness
Friendly, breakfast was great!
Stayed 1 night in May 2025

10/10 Excellent

Cliff

Stayed 1 night in May 2025

2/10 Terrible

Isabella

Traveled with family
They gave me an unclean room with the beds with dirty blankets
Stayed 2 nights in May 2025

4/10 Poor

Lloyd

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is old. I was given an old room. The hallway carpeting is old and beat. It needs to be updated
Stayed 3 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Patricia

Disliked: Room comfort
Stayed 2 nights in May 2025

8/10 Good

Courtney

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
There were a few issues here. There were used condoms laying on the floor under the bed, that housekeeper didn’t get when they cleaned. The bathroom sink drain was clogged and the faucet was loose. There was a heart-shaped tub in the adjoining room that was not cleaned very well. You could see and feel the soap scum or the “ring” around the tub. Everything else was fine. We enjoyed our stay. We’d probably go back again. I like the location because it’s close to another hotel I used to stay at. And we liked the hotel restaurant. We’d been there before.
Stayed 2 nights in May 2025

8/10 Good

Susan

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Beds were super comfortable.desk clerk was very helpful. Housekeeping didn’t service our room during our stay
Stayed 2 nights in May 2025

8/10 Good

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Jonata

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend it. The rooms are not comfortable, everything inside is in poor condition and does not look clean. The only good thing was the breakfast.
Stayed 1 night in May 2025

8/10 Good

Kimberly

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean enough. That is always my concern while traveling.
Stayed 1 night in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2025

2/10 Terrible

JANINE

Stayed 3 nights in Apr 2025

4/10 Poor

Raed

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities
Day shift front desk manager is unfriendly and has an attitude
Stayed 2 nights in Apr 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2025

4/10 Poor

SUBHAHINI

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast is very bad with cheap items.
Stayed 1 night in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort

Great place needs a few updates.

This is a good hotel for the budget minded. It was very clean and the staff was very friendly. The hotel needs some updates. The carpet, the elevator, and the Jacuzzi in our room all needed updates. Otherwise, this is a great place to stay and the price was wonderful
Stayed 4 nights in Apr 2025

8/10 Good

Palak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
They have temperature controlled area for indoor swimming pool. They also keep separate pool towels for guests so we don’t have to carry our down there that was nice.
Stayed 2 nights in Apr 2025

6/10 Okay

Fnu

THE POOL AREA WAS NOT MAINTAINED PROPERLY LEAD TO WET LIFTS AND CORRIDORS AND ALSO NO TOWELS IN POOL AREA
Stayed 1 night in Apr 2025

10/10 Excellent

Natanya

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Jackeline

Traveled with family
Disliked: Property conditions & facilities
The room was not pleasant at all, the bathroom was bad and quite old, but otherwise it was pleasant.
Stayed 3 nights in Apr 2025

2/10 Terrible

Christopher

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
We made a reservation to stay at this property on 3/15/25 for a family ski weekend. We arrived, checked in, and went to the to the room. Unfortunately, our room was dirty. The carpet was not vacuumed, the bedding was worn and tattered, the surfaces in the room were not wiped clean, and the worst part was there was a pubic hair on the bathroom counter. The carpeting in the hallway outside the room was stained and neglected too. We decided that we were uncomfortable with the cleanliness standard at this hotel and made the decision that we would not stay in this hotel with our two nine year old children. We approached the front desk attendant and explained the situation. She was very helpful and understanding. She apologized and recommended calling Eddie, the hotel manager, to discuss refund possibilities. She gave me his number and said she would make a note on the reservation about our unhappiness with the dirty room and that we would not be staying at the hotel for the evening. I have called Eddie several times and left messages for him, and I wrote to the hotel through the Expedia website, but have not received a response or a phone call. I’m disappointed that Eddie has ghosted us and the hotel has made no effort to return the call, refund our money, or make amends. What’s up Comfort Inn - Pocono Mountains?
Stayed 1 night in Mar 2025

2/10 Terrible

Nicole

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was completely dirty. My room was absolutely filthy. I checked out and stayed at the Holiday Inn express instead. The bathroom had no toilet paper upon checking in, when I had called they told me I needed to come get the toilet paper myself at the front desk
Stayed 1 night in Mar 2025

6/10 Okay

john B

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
needs upgrading . carpets and furniture needs upgrading . staff friendly and beds clean and comfortable on positive side .
Stayed 1 night in Mar 2025