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Sonesta White Plains Downtown

4.0 star property

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Photo gallery for Sonesta White Plains Downtown

Indoor pool, sun loungers
Lobby
Exterior
Exterior
Meeting facility

Popular amenities

  • Parking available
  • Pool

Explore the area

Map
66 Hale Ave, White Plains, NY, 10601
  • The Westchester Mall
    ‪6 min walk‬
  • White Plains Hospital Center
    ‪11 min walk‬
  • Westchester County Center
    ‪2 min drive‬
  • White Plains, NY (HPN-Westchester County)
    ‪12 min drive‬

Room options

View all photos for Superior Suite, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, Multiple Beds

  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Superior Room, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, Corner

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds (Two Queens + Murphy Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, Multiple Beds (Two Queens + Murphy Bed)

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Luxury Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Luxury Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Luxury Room, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Luxury Suite, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

HYATT house White Plains

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (1007)
$342 nightly
The price was $403
The price is $342 total
includes taxes & fees
HYATT house White Plains

About this property

Sonesta White Plains Downtown

White Plains hotel walkable to The Westchester Mall
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free airport pick-up are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sonesta White Plains Downtown offers 402 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers.

This White Plains hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Sonesta White Plains Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and 18 meeting rooms. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. A shuttle from the airport to the hotel is complimentary to guests (available 24 hours). Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2024.

Sonesta White Plains Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Mix Bar and Kitchen - This bar specializes in American cuisine and serves dinner only.
Whisk - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle
  • Secured, covered self parking on site (USD 20 per night)
  • Secured, covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 24 for adults and USD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mix Bar and Kitchen
  • Whisk

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 18 meeting rooms
  • 20,000 square feet of conference space
  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Renovated entire property - July 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 28.59 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 16 for children
  • Covered self parking fee: USD 20 per night (in/out privileges)
  • Covered valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel White Plains Downtown
Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown Hotel White Plains
Crowne Plaza White Plains Downtown Westchester County, NY
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Hotel
Crowne Plaza White Plains Downtown
Sonesta White Plains Downtown Hotel
Sonesta White Plains Downtown White Plains
Sonesta White Plains Downtown Hotel White Plains

Sonesta White Plains Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 666 out of 1097 reviews
Rating 8 - Good. 216 out of 1097 reviews
Rating 6 - Okay. 111 out of 1097 reviews
Rating 4 - Poor. 64 out of 1097 reviews
Rating 2 - Terrible. 40 out of 1097 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location
Stayed 1 night in Apr 2025

10/10 Excellent

Keily

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn, Houston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe quiet and walkable
Stayed 3 nights in Feb 2025

10/10 Excellent

Tania

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

MANUEL

Disliked: Cleanliness, staff & service, property conditions & facilities
I reserved a suite for two nights.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah

Stayed 1 night in Apr 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay here at the Sonesta. Will be staying here for any future trips to NY from now on. The pool was one of the main reasons that caught my eye about the hotel but i didnt like the pool hours. Closed too early.. other than that, great hotel. Area felt safe, easy parking. Love
Stayed 1 night in Apr 2025

10/10 Excellent

Lena

Traveled with family
Liked: Cleanliness, staff & service
Bokade just detta hotell pga av pool, men - som var stängd just söndag till måndag. Det får ni förtydliga på hemsidan. Annars stort och fint, underbara sängar, god service!
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most comfortable, best smelling hotel in NY.

The most comfortable beds ever, great staff. We arrived a bit early and we were able to check in no problem. They really explain all charges and options. And it smells SO good in that hotel! Idk what the smell is exactly but it's such a lovely touch when walking through the common spaces. The garage access couldn't be easier. Highly recommend this place for anyone visiting the city.
Stayed 2 nights in Apr 2025

6/10 Okay

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pool not available

My family booked this hotel for a one night “staycation” to have dinner and swim. We arrived on a Thursday evening. The very small pool was taken over by a kids swim instructing company and their multiple clients/parents from the time we checked in at 4 o’clock to the pool closing time of 7pm. We never got to use the pool, which was the whole purpose of our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and the heated pool is a perk. The breakfast was pretty good and a good price for the area.
Stayed 1 night in Apr 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
⸻ From the moment we walked into Harmony Suites, I had a sinking feeling this was not going to be a pleasant stay—and unfortunately, I was right. The hotel was noisy to the point of absurdity. It felt more like being in a kindergarten romper room than a place of rest. We were constantly disturbed by barking dog, loud repair work sounds occurring at all hours, and every sound from adjacent rooms thanks to the paper-thin walls. It was as if we were sleeping in the middle of a chaotic hallway with no buffer at all. On top of the noise, the cleanliness of the hotel left much to be desired. The room felt poorly maintained and far from the standard of comfort or hygiene one would expect. I truly regret booking here, and I can say with certainty that I will never stay at Harmony Suites again. Travelers looking for peace, cleanliness, or even the most basic rest should look elsewhere.
Stayed 1 night in Apr 2025

10/10 Excellent

STEVE, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the staff and dining options
Stayed 2 nights in Apr 2025

10/10 Excellent

Oraine

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel I have ever stayed in.
Stayed 1 night in Apr 2025

6/10 Okay

Cara

Stayed 1 night in Apr 2025

6/10 Okay

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For a luxury hotel, the Sonesta falls short. We've stayed there several times because it is near to our family. It was recently renovated, but now the rooms do not have dressers to put your clothes away. And in the bathroom, there is only one small towel bar near the sink. The housekeepers put 2 large bath towels on it, not understanding the closest towel bar to the sink should have hand towels to dry one's hands when at the sink. We had a room with 2 queen beds and asked for a second night stand for one of the beds, since there was only one nightstand in the room. The front desk told us they didn't have any-it was late in the evening when we checked in--but they would check the next day. They never followed up. For the prices they charge, this hotel should do better, much better, in designing the guest experience. Shame on Sonesta. We felt ripped off.
Stayed 2 nights in Apr 2025

8/10 Good

Sheila, Hampton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice room and very comfortable bed. The walls are thin.
Stayed 1 night in Apr 2025

10/10 Excellent

Marino, Slate Hill

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Deidre

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property across the street from a very upscale mall. Recently renovated, it is beautiful and super modern.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property is a perfect location
Stayed 1 night in Mar 2025

4/10 Poor

Jacqueline

Disliked: Staff & service, amenities, property conditions & facilities
We asked repeatedly for room service, but didn’t get it. When we called for coffee pods, we got towels. Finally, got coffee, but no cups.
Stayed 3 nights in Mar 2025