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Residence Inn by Marriott White Plains Westchester County

3.0 star property

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Photo gallery for Residence Inn by Marriott White Plains Westchester County

Exterior
Fridge, microwave, stovetop, dishwasher
Fridge, microwave, stovetop, dishwasher
Lobby lounge
Desk, laptop workspace, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Air conditioning
  • Kitchen
  • 24/7 front desk

Explore the area

Map
5 Barker Avenue, White Plains, NY, 10601
  • Galleria at White Plains
    ‪8 min walk‬
  • Westchester County Center
    ‪16 min walk‬
  • The Westchester Mall
    ‪18 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪35 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Smoking

Studio, 1 King Bed with Sofa bed, Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 750 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 Bedroom

  • 750 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | Smart TV, Netflix

Suite, 1 Bedroom

  • 678 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Corner

Smart TV, Netflix

Suite, 1 Double Bed, Corner

  • 900 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Residence Inn by Marriott White Plains Westchester County

3-star White Plains hotel with in-room kitchenettes
A restaurant, a 24-hour fitness center, and self parking are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Weekly housekeeping is available.
Residence Inn by Marriott White Plains Westchester County offers 134 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

This White Plains hotel provides complimentary wireless Internet access. Smart televisions come with premium cable channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and a meeting room. Event facilities measuring 269 square feet (25 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, gift shops/newsstands, and coffee/tea in a common area. Onsite parking is available (surcharge). A total renovation of this property was completed in April 2023.

Residence Inn by Marriott White Plains Westchester County is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. The hotel offers a complimentary manager's reception on select days.
Residence Inn by Marriott White Plains Westchester County has a restaurant on site.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 269 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - April 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Westchester
Residence Inn Marriott Westchester Hotel
Residence Inn Marriott Westchester Hotel White Plains County
Residence Inn Marriott White Plains Westchester County
Residence Inn Marriott White Plains Westchester County Hotel
Residence Inn Marriott Westchester County Hotel
Residence Inn by Marriott White Plains Westchester County Hotel
Hotel Residence Inn by Marriott White Plains Westchester County
Residence Inn Marriott White Plains Westchester County Hotel
Residence Inn Marriott White Plains Westchester County
Residence Inn Marriott Westchester County Hotel
Residence Inn Marriott Westchester County
Marriott Westchester County

Residence Inn by Marriott White Plains Westchester County Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 343 out of 589 reviews
Rating 8 - Good. 147 out of 589 reviews
Rating 6 - Okay. 52 out of 589 reviews
Rating 4 - Poor. 28 out of 589 reviews
Rating 2 - Terrible. 19 out of 589 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Stayed 1 night in Nov 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Hisako

Liked: Staff & service
Disliked: Property conditions & facilities
It was my second time to stay there, but I had the bad experience with the TV again. When I stayed there, the first night the TV in my bedroom didn't work. I had to spend that night without TV all night long. The next day, a person from the mechanic came and changed all the staff behind the TV set for the satellite. I wonder why they didn't check staff every room before the guest arrives. And this time, about 7 hours or so, there was no TV service in the whole the hotel and they said because of the weather. What??? The weather was not that bad. Just only a little bit snow which was gone over the night. I could not believe the reason they said. And that kind of problem happened twice or three times while I was there this time. Because I usually travel by myself, I prefer watching the TV whenever I am staying in the room. All over the whole night, definitely. I am not sure if I will stay again at this hotel in the future. The problem for me is the rate. More and more expensive, every time. I tend to stay less and less nights because of the high rate.
Stayed 11 nights in Nov 2024

2/10 Terrible

Paul

Stayed 2 nights in Oct 2024

6/10 Okay

Niki

Liked: Cleanliness, staff & service
Do not stay in room 306. The shower does not work properly; the shower/tub faucet is loose/malfunctioning. I called down to the front desk to ask them to fix it the first time & they did. However, it happened again - so I had to call down again but they did not send someone to fix it the second time. Hopefully, they fix it by the time someone else checks in.
Stayed 12 nights in Nov 2024

4/10 Poor

David, Lewisburg

Traveled with family
Disliked: Staff & service, property conditions & facilities
We had an issue that required talking to someone at the front desk. When we got to the front desk, nobody was there. After waiting a few minutes, we looked through a door in the back of the lobby area and found an employee on their phone with their back to the door. This represented the lack of care of the service while we were there. After one day at the hotel, we noticed that our room was not cleaned. I asked someone why the room was not cleaned. They said that it is their policy to assume that guests do not want their room cleaned if they do not ask. It seems like it would be better to ask the customer if they want their room cleaned. Moreover, they have a "do not disturb" sign that you can put on the outside of your door. So it seems reasonable to assume that if you don't put the "do not disturb" sign on the outside of your door, that you want your room cleaned. Parking is $20/day. They give you a card that is supposed to open and close the gate. But the card did not work three times. We were stuck inside the garage twice and stuck outside the garage once. There is nobody at the garage to help. There is an "assistance" button that connects to someone remotely who could not be more unfriendly and unhelpful. The hotel feels old and unmaintained. The rooms are large. But I will not return to this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean rooms, friendly staff, comfortable stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Carl, West Roxbury

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Another perfect stay there
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the spacious suites
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A GREAT DOWNTOWN HOTEL
Beautiful, large suite. Nice bedroom and nice clean bathroom. Extremely close to downtown White Plains and walking is no problem. MANY restaurants within walking distance. Very CLOSE TO THE TRANSPORTATION CENTER. A great down town hotel
Stayed 1 night in Oct 2024

6/10 Okay

Robert

I found the parking lot confusing and when my car was found the spaces are to narrow
Stayed 1 night in Oct 2024

8/10 Good

Bruce

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

evelyn

Stayed 1 night in Sep 2024

8/10 Good

Patrick

Liked: Staff & service, amenities, property conditions & facilities
Good place to stay for visiting NYC. Easy access via Harlem line train.
Stayed 3 nights in Sep 2024

8/10 Good

Scott

Stayed 1 night in Aug 2024

8/10 Good

Hyong Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

emmanuel

Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Property conditions & facilities
Great experience
Stayed 3 nights in Aug 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
3rd party parking attendant was unhelpful and rude
Stayed 1 night in Aug 2024

10/10 Excellent

Duane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Florin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around. Rooms are generous, the breakfast is good, facilities are nice, and the staff is very welcoming. Would stay here again!
Stayed 2 nights in Aug 2024