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Cloud 9 Inn

2.5 star property

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Photo gallery for Cloud 9 Inn

Standard Double Room, 2 Queen Beds, Kitchen | Champagne service
Standard Suite, Multiple Beds, Kitchen | Room amenity
Free daily full breakfast
Standard Condo, Multiple Beds, Kitchenette | Room amenity
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
3559 Caxton St, Whitecourt, AB, T7S 1P4
  • Scott Safety Centre
    ‪10 min walk‬
  • Allan & Jean Millar Centre
    ‪13 min walk‬
  • Whitecourt and District Forest Interpretive Centre
    ‪16 min walk‬
  • Whitecourt, AB (YZU)
    ‪9 min drive‬

Room options

View all photos for Standard Condo, Multiple Beds, Kitchenette

Standard Condo, Multiple Beds, Kitchenette | Room amenity

Standard Condo, Multiple Beds, Kitchenette

  • 730 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly) | Desk, laptop workspace, soundproofing, iron/ironing board

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

  • 730 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 Queen Bed

  • 295 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed (Pet Friendly)

Basic Room, 1 Queen Bed (Pet Friendly) | Desk, laptop workspace, soundproofing, iron/ironing board

Basic Room, 1 Queen Bed (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen

Standard Room, 1 Queen Bed, Kitchen | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Kitchen

  • 335 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds, Kitchen

Standard Double Room, 2 Queen Beds, Kitchen | Room amenity

Standard Double Room, 2 Queen Beds, Kitchen

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds (Pet Friendly)

Basic Room, 2 Queen Beds (Pet Friendly) | Desk, laptop workspace, soundproofing, iron/ironing board

Basic Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, Multiple Beds, Kitchen

Standard Suite, Multiple Beds, Kitchen | Room amenity

Standard Suite, Multiple Beds, Kitchen

  • 590 sq ft
  • Sleeps 6
  • 3 Queen Beds

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The price is $65
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$71 total
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About this property

Cloud 9 Inn

Whitecourt hotel with free breakfast
Along with a meeting room, this hotel has dry cleaning and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite.
Cloud 9 Inn offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Whitecourt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Cloud 9 Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 5:30 AM and 8:30 AM.

Languages

English, Filipino, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 5:30 AM to 8:30 AM

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15 per night
Cribs (infant beds) are available for CAD 10 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Crib (infant bed) fee: CAD 10 per stay
  • Rollaway bed fee: CAD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 3.10686 mi (5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Cloud 9 Inn Whitecourt
Cloud 9 Whitecourt
Cloud 9 Inn Hotel
Cloud 9 Inn Whitecourt
Cloud 9 Inn Hotel Whitecourt

Cloud 9 Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 316 out of 533 reviews
Rating 8 - Good. 163 out of 533 reviews
Rating 6 - Okay. 42 out of 533 reviews
Rating 4 - Poor. 8 out of 533 reviews
Rating 2 - Terrible. 4 out of 533 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cassie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay with a clean room and a great breakfast. Staff are always very friendly!
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are always very friendly and accommodating
Stayed 1 night in Oct 2024

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, efficient and asked about our stay. It’s a great price for the quality you get. My only issue, and I know it’s a personal taste but the pillows were rock hard and heavy. Some people may say the mattresses are hard but I personally liked the firm mattress
Stayed 3 nights in Nov 2024

10/10 Excellent

Normand

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly, room was clean and comfortable. Hot breakfast is served to you (only one choice, but it was an acceptable choice). Very good coffee too!
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean room. Excellent value considering I got a lovely newly renovated kitchenette for the same price everyone else was charging for a standard room. Comfortable bed, good linens. Nice location. Will be staying here every time I work in Whitecourt.
Stayed 9 nights in Oct 2024

8/10 Good

Tracy

Stayed 1 night in Aug 2024

10/10 Excellent

Cassie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a clean room and a great breakfast!
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, room was clean. Comes with a big tv. Breakfast was great, very accommodating to get it to go. Would stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Gwyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxxyyyy
Stayed 1 night in Oct 2024

10/10 Excellent

DARYN

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will only stay at this Hotel in the Whitecourt area.
Stayed 1 night in Oct 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly! The included breakfast was good and fast. My only criticism for the room was a musty smell on the linens. The only other complaint, which was not at all the fault of Cloud 9, was the other guests were obnoxiously loud most of the night on the second night we stayed.
Stayed 3 nights in Oct 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Sara

Stayed 1 night in Sep 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great rooms, great value!
Stayed 1 night in Oct 2024

10/10 Excellent

Aleczander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel, very clean, staff was lovely and breakfast was delicious. Would highly recommend if you’re staying in Whitecourt.
Stayed 1 night in Oct 2024

8/10 Good

Soledad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leonard

Business traveler
Excellent, freshly cooked breakfast served personally by friendly staff. The staff came to my room to clean up a spilled coffee in 5 minutes. Best value for money I’ve had in a long time. Definitely come back here
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property although the room we had was not renovated. Extremely friendly staff especially at breakfast. Impressed with the hospitality!!
Stayed 1 night in Sep 2024

8/10 Good

Soledad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very reasonable price and Filipino workers are friendly and very professional. They are also very clean
Stayed 1 night in Sep 2024

8/10 Good

Austin

Stayed 1 night in Sep 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Value for the price
Stayed 1 night in Sep 2024

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Impeccably clean rooms! Great breakfast!
The motel itself looked dated but interesting with the round windows. The room we stayed in was impeccably clean! The breakfast was fantastic with the cute coffee bar! Would definitely stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for the price. Staff were very friendly and accommodating. Will stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024