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Cloud 9 Inn

2.5 star property

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Photo gallery for Cloud 9 Inn

Standard Double Room, 2 Queen Beds, Kitchen | Champagne service
Front of property
Standard Suite, Multiple Beds, Kitchen | Room amenity
Free daily full breakfast
Standard Suite, Multiple Beds, Kitchen | Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
$78
includes taxes & fees
Sep 5 - Sep 6

Explore the area

View in a map
3559 Caxton St, Whitecourt, AB, T7S 1P4
  • Allan & Jean Millar Centre
    ‪13 min walk‬
  • Rotary Park Outdoor Waterpark
    ‪5 min drive‬
  • Whitecourt Golf and Country Club
    ‪7 min drive‬

Room options

View all photos for Standard Condo, Multiple Beds, Kitchenette

Standard Condo, Multiple Beds, Kitchenette | Room amenity

Standard Condo, Multiple Beds, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)
  • 730 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly) | 1 bedroom, desk, laptop workspace, soundproofing

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

  • 730 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, soundproofing

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed (Pet Friendly)

Basic Room, 1 Queen Bed (Pet Friendly) | 1 bedroom, desk, laptop workspace, soundproofing

Basic Room, 1 Queen Bed (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen

Standard Room, 1 Queen Bed, Kitchen | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed, Kitchen

8.6 out of 10
Excellent
(7 reviews)
  • 335 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds, Kitchen

Standard Double Room, 2 Queen Beds, Kitchen | Room amenity

Standard Double Room, 2 Queen Beds, Kitchen

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds (Pet Friendly)

Basic Room, 2 Queen Beds (Pet Friendly) | 1 bedroom, desk, laptop workspace, soundproofing

Basic Room, 2 Queen Beds (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, Multiple Beds, Kitchen

Standard Suite, Multiple Beds, Kitchen | Room amenity

Standard Suite, Multiple Beds, Kitchen

  • 590 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

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Exterior

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About this property

Cloud 9 Inn

Whitecourt hotel with free breakfast
Along with a meeting room, this hotel has dry cleaning and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite.
Cloud 9 Inn offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Whitecourt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Cloud 9 Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 5:30 AM and 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 5:30 AM to 8:30 AM

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 3.10686 mi (5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Cloud 9 Inn Whitecourt
Cloud 9 Whitecourt
Cloud 9 Inn Hotel
Cloud 9 Inn Whitecourt
Cloud 9 Inn Hotel Whitecourt

Cloud 9 Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 382 out of 628 reviews
Rating 8 - Good. 187 out of 628 reviews
Rating 6 - Okay. 45 out of 628 reviews
Rating 4 - Poor. 9 out of 628 reviews
Rating 2 - Terrible. 5 out of 628 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lorna

Stayed 1 night in Jun 2025

8/10 Good

Michael, Edmonton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Bernadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so friendly. The room was very clean and the breakfast was very good. Price was unbeatable
Stayed 1 night in May 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, resent renovation. New appliances. Great place
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t judge a hotel by its cover!

George was amazing! At check-in, he noticed I was using crutches and upgraded me to a room that was better suited. Then the room that he gave had been smoked in, so he came with a new room key and helped me move to another room that had not been smoked in! I had a great sleep in a wonderful room, and this morning he checked in with me to make sure everything had been good. Breakfast was hot and fast with a good selection of juices, water, coffee types, muffins, breads, etc. Wonderful stay! Can’t wait until they finish all the renovations and the outside looks as good as the inside.
Stayed 1 night in May 2025

10/10 Excellent

Keith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Great place reasobale prices.
Stayed 1 night in May 2025

2/10 Terrible

Lindsay

Stayed 1 night in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean renovated room. Friendly staff. Comfortable bed. Quiet. Lots of parking. Good breakfast.
Stayed 1 night in May 2025

8/10 Good

Mansoureh, Calgary

Liked: Cleanliness, staff & service
Friendly staff and clean rooms.
Stayed 1 night in May 2025

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

This motel was obviously old and in need of renovations, it did look like the owner knew this and a lot of work was in progress. The room we stayed in had already been done, it was clean and everything in it was newer. The place that was set up as the breakfast room (included with our stay) was also nicely renovated and the breakfast being offered was the best of our entire trip.
Breakfast room 1
Breakfast room 2
Breakfast
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovations to the rooms are great! Very well priced aswell . Got a condo suit for under 200$ very satisfied .
Stayed 1 night in May 2025

10/10 Excellent

Cathy

Traveled with group, Business traveler

A great find.

The staff was very friendly and the rooms were 100% renovated properly. The room was quiet and super clean. They have a great breakfast with a sweet lady that works in the breakfast room. She makes your main breakfast for you hot and fresh plus there is lots of fruit yogurt muffins cookies juice coffee and tea. You will not go hungry here. The rims were a decent affordable price as well. We will be back
Stayed 2 nights in May 2025

8/10 Good

Jeffery

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 buildings, lots of Reno’s going on. Other than the renovations going on, the room was very comfortable, the staff were extremely friendly and welcoming, great breakfast would definitely stay there again!
Stayed 2 nights in May 2025

10/10 Excellent

Sojan

Liked: Cleanliness, staff & service, property conditions & facilities
They are doing the renovation. Worth it for the price.
Stayed 1 night in May 2025

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very genuine, kind and helpful. Hotel is going under renovation, however, I was lucky to have stayed in one of their newly renovated rooms. Couldn’t have asked for more. Hot breakfast was also provided!
Stayed 1 night in May 2025

10/10 Excellent

jean-guy

Good service!
Stayed 1 night in May 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was newly renovated. Clean space. Breakfast was not good.
Stayed 1 night in Apr 2025

8/10 Good

Harvey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay, they are updating the property, lots of room for our family
Stayed 1 night in Apr 2025

10/10 Excellent

Karlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, rooms are very nice, staff is super welcoming and helpful. I will always drive the extra bit to stay here if I can
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our rooms were renovated and so comfortable! More renovations were happening currently.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are doinggreat renovations and the free breakfast keeps me coming back
Stayed 2 nights in May 2025

8/10 Good

Shannon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a newly renovated room it was very clean and nice upgrades had been made to the room. The mattress was a bit firmer than I like. However received excellent service.
Stayed 2 nights in May 2025

10/10 Excellent

Feng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Tammy, High Level

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were amazing and very friendly. Property was clean and unit was the perfect size.
Stayed 3 nights in Apr 2025