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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby sitting area
BBQ/picnic area
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
2288 2nd Avenue, Whitehorse, YT, Y1A1C8
  • Shipyards Park
    ‪5 min walk‬
  • Yukon Visitor Information Centre
    ‪2 min drive‬
  • SS Klondike
    ‪4 min drive‬
  • Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites

Whitehorse hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Quality Inn & Suites offers 99 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Whitehorse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are hot springs open between noon and 10:00 PM.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. Event facilities measuring 1870 square feet (174 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Quality Inn & Suites is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Rickys All Day Grill - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Hindi, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: CAD 9.99 to 20.99 for adults and CAD 5.99 to 7.99 for children
  • A restaurant

Restaurants on site

  • Rickys All Day Grill

Things to do

  • 24-hour gym
  • Hot spring

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,870 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area

Spa

  • Hot spring
  • Hot springs open from noon - 10:00 PM
  • Hot springs water temperature - 97 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from November 12 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
  • Meeting facilities
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9.99 to 20.99 for adults, and CAD 5.99 to 7.99 for children
  • Pet fee: CAD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: CAD 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Hot springs access available from noon to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Hotel Whitehorse
Ramada Whitehorse
Whitehorse Ramada
Days Inn Whitehorse Hotel
Ramada Whitehorse Hotel Yukon, Canada
Days Inn Wyndham Whitehorse Hotel
Days Inn Whitehorse
Days Inn Whitehorse Yukon, Canada
Days Inn Wyndham Whitehorse
Quality Inn Suites
Quality Inn & Suites Hotel
Days Inn by Wyndham Whitehorse
Quality Inn & Suites Whitehorse
Quality Inn & Suites Hotel Whitehorse

Quality Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 203 out of 1006 reviews
Rating 8 - Good. 317 out of 1006 reviews
Rating 6 - Okay. 241 out of 1006 reviews
Rating 4 - Poor. 145 out of 1006 reviews
Rating 2 - Terrible. 100 out of 1006 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey, Waterloo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times for multiple days, for business and it's always met a good standard. Clean, comfy rooms, good wifi, good tv, restaurant on site (we have had breakfast), easy parking.
Stayed 1 night in Sep 2024

8/10 Good

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and quiet. Used the shuttle to the hotel - the driver was very helpful and courteous. We didn't use the shuttle on the way back to the airport as their schedule didn't suit our flight time. The hotel is super convenient for walking around downtown Whitehorse.
Stayed 1 night in Dec 2024

6/10 Okay

Magdalena

Traveled with group
Staff has long way too go with customer service . There is no body wash just shampoo . Lack of communication between employees
Stayed 3 nights in Nov 2024

4/10 Poor

Michael, Barrie

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I booked here because they have a gym. The treadmill didn’t work. I was asked to change rooms in the middle of my stay because the water was going to be shut off in my room. The room they moved me to was half the size of the one I had - no mention of a refund or anything. The two rooms I stayed in were both very beat up. You can also very clearly hear people walking above you if you’re on the ground floor. I won’t be staying here again.
Stayed 5 nights in Dec 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and lovely dining close by
Stayed 1 night in Nov 2024

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
We got in late and they put us in a room right underneath construction. We were awoken by load banging and ripping at 7am. There was no warning about the construction when i booked. And only got a $20 discount a night after complaining.
Stayed 2 nights in Nov 2024

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having the restaurant so close and easy to geet to
Stayed 1 night in Sep 2024

8/10 Good

Casey

Liked: Staff & service
Easy to get too safe parking
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Stayed 1 night in Oct 2024

10/10 Excellent

Uzochi

Stayed 3 nights in Sep 2024

8/10 Good

Casey

Business traveler
Good location to downtown . Although I felt like it was overpriced
Stayed 3 nights in Oct 2024

10/10 Excellent

M Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, comfortable and very clean. Probably the best part were the Young Lady at the front desk and the young man (late shift). He helped me with the TV. Both very friendly and helpful. Would recommend this place to everyone, you won’t be sorry.
Stayed 1 night in Oct 2024

4/10 Poor

Janis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were towing a trailer and needed extra parking space which was easily accessed. The attached restaurant serves great food and has good service
Stayed 1 night in Oct 2024

10/10 Excellent

chris hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked well
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, convenient location.
Stayed 1 night in Oct 2024

8/10 Good

Danielle

Traveled with family and small children
Liked: Amenities
Parking was terrible but the room and price were well worth it and the attached restaurant was delicious
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

SUJIAN

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay!
Stayed 1 night in Sep 2024

6/10 Okay

Ryan Gerald

Traveled with family
Disliked: Cleanliness, amenities
Hotel was ok at best. Beds were comfortable. Bath towels all had stains on them, water pressure was low.
Stayed 3 nights in Oct 2024

6/10 Okay

June

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's fine for an overnight layover
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel and it shows in the rooms and the property in general but the staff and service makes up for a lot of that. We pretty much always stay here when driving through
Stayed 1 night in Oct 2024

10/10 Excellent

Donovan

Stayed 1 night in Jun 2024

6/10 Okay

Melanie, Anchorage

Disliked: Cleanliness, property conditions & facilities
Pet friendly and could walk to river trail. Hotel is not upkept well.
Stayed 1 night in Sep 2024

10/10 Excellent

Sylvie

Stayed 1 night in Sep 2024