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Destination Family Hotel

2.5 star property

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Photo gallery for Destination Family Hotel

Lobby sitting area
Microwave, coffee/tea maker
Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, iron/ironing board, rollaway beds
Reception
Meeting facility

Reviews

6.6 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Housekeeping
  • Parking included
$110
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
314 Ray Street, Whitehorse, YT, Y1A5R3
  • Place, Sundog Carving Studio & Gallery
    ‪3 min walk‬
  • Place, Shipyards Park
    ‪4 min walk‬
  • Place, Yukon Visitor Information Centre
    ‪16 min walk‬
  • Airport, Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Single Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, desk, iron/ironing board, rollaway beds

Standard Single Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | 1 bedroom, desk, iron/ironing board, rollaway beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Suite, 1 Bedroom, Non Smoking, Kitchen

1 bedroom, desk, iron/ironing board, rollaway beds

Standard Suite, 1 Bedroom, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, rollaway beds

Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, iron/ironing board, rollaway beds

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 2 Double Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchen

Family Suite, Multiple Beds, Non Smoking, Kitchen | 1 bedroom, desk, iron/ironing board, rollaway beds

Family Suite, Multiple Beds, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking, Kitchen

1 bedroom, desk, iron/ironing board, rollaway beds

Club Suite, 1 Bedroom, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, iron/ironing board, rollaway beds

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

1 bedroom, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

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About this property

Destination Family Hotel

Whitehorse hotel close to Shipyards Park
A restaurant, a snack bar/deli, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Change of towels is available on request.
Destination Family Hotel offers 44 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Whitehorse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.
Destination Family Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Electric bike charging
  • Fireplace in lobby
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

STOP FAMILY HOTEL Whitehorse
STOP FAMILY HOTEL
STOP FAMILY Whitehorse
Family Hotel Whitehorse
Stop In Family Hotel Whitehorse, Yukon, Canada
STOP IN FAMILY HOTEL
Destination Family Hotel Hotel
Destination Family Hotel Hotel
Destination Family Hotel Whitehorse
Destination Family Hotel Hotel Whitehorse

Destination Family Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 89 out of 429 reviews
Rating 8 - Good. 112 out of 429 reviews
Rating 6 - Okay. 97 out of 429 reviews
Rating 4 - Poor. 64 out of 429 reviews
Rating 2 - Terrible. 67 out of 429 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Bruce

Liked: Cleanliness, staff & service
mattres to thin no resterant
Stayed 2 nights in Aug 2025

6/10 Okay

Angie

Traveled with family
Liked: Staff & service, amenities
The room we were given smelled of sewer backup so I requested a move. The nice lady came up and asked if she could just give us room fresheners. We declined and were promptly moved to a very clean room. Outside there were many people sitting on curbs watching us.
Stayed 1 night in Aug 2025

8/10 Good

Nattaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok room to stay overnight. We checked in late/early morning and the check in process took awhile. Room was a bit tiny with a king sized bed. Bathroom is clean except for scattered hair all over the tub and sink areas. Didn't realized how much it cost..not worth the money tbh. But overall good stay for a quick rest and shower. They were nice to let us check out at 12p instead of 11am. Thanks.
Stayed 1 night in Aug 2025

2/10 Terrible

Timothy

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We should have camped in the back of the u-haul. Terrible beds. So grateful we brought our own blankets and pillows. The hotel is not maintained and is a last resort.
Stayed 1 night in Aug 2025

6/10 Okay

Howard

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property didn't have working lamps,this made it dark in our room. There were electrical cords going every connecting to what under the furniture? Dirty carpeted rooms. Not a fan of this property.
Stayed 4 nights in Jul 2025

4/10 Poor

Michael

Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t need anything fancy, as I was just staying for one night during travel. The floors were dirty and my socks turned black. The towels and shower mat had brown stains. There was no middle sheet on the bed and I wasn’t sure how clean the top layers of the bedding were. I waited 15 minutes at the front desk for help even though I rang the bell twice. There was somebody there, but they continued to do other work in the back room as I waited. Finally got help as another employee walked by. However, they are pet-friendly and conveniently located near many great restaurants that are walking distance.
Stayed 1 night in Aug 2025

4/10 Poor

David

Stayed 1 night in Aug 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Steve

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, room comfort

Ok place, but not great

All the rules made nervous about why.
Stayed 1 night in Aug 2025

10/10 Excellent

Stacalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff was friendly. Good value for the money would stay here again
Stayed 1 night in Aug 2025

6/10 Okay

Adrienne

Room was fine. Bedding had a stain and the fridge was not clean. The blanket felt like a thin strip of memory foam. But the staff were very nice
Stayed 1 night in Aug 2025

6/10 Okay

willem

Liked: Staff & service
Room a bit smallish.
Stayed 1 night in Aug 2025

6/10 Okay

June

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Charlotte, Huntington

Liked: Cleanliness, staff & service
Disliked: Amenities
It was an OK place to spend the night in Whitehorse. Friendly staff, clean room so I would stay here again. The room is in need of an update.
Stayed 1 night in Aug 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Henry

Traveled with family
Very old building but it was clean and quiet
Stayed 1 night in Aug 2025

6/10 Okay

Martin

Stayed 1 night in Aug 2025

4/10 Poor

Jessica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was in a bad neighborhood in a strip mall by a laundremat. They messed up my reservations and blamed it on Expedia. The room was dirty with gold cish craxkers on the floor. There was a washcloth rubber banded aroun a fixture in the ceiling. The blanket was scratchy and had holes. The only bright spot was the lady at the counter.
Stayed 1 night in Aug 2025

10/10 Excellent

Leonid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was extremely friendly and convenient
Stayed 1 night in Jul 2025

8/10 Good

Eric L

Stayed 4 nights in Jul 2025

8/10 Good

Peter

Traveled with partner
Lot of street noise from vehicles and homeless people Shower valve outdated, not pressure temperature balance , could be a safety hazard.
Stayed 1 night in Aug 2025

6/10 Okay

Brit

Stayed 1 night in Jul 2025

2/10 Terrible

Ziggy

Stayed 1 night in Jul 2025