Destination Family Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Destination Family Hotel

Bicycling
Lobby sitting area
Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, free WiFi
Fridge, microwave, coffee/tea maker, freezer
Lounge

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
314 Ray Street, Whitehorse, YT, Y1A5R3
  • Sundog Carving Studio & Gallery
    3 min walk
  • Shipyards Park
    11 min walk
  • MacBride Museum of Yukon History
    13 min walk
  • Whitehorse, YT (YXY-Whitehorse Intl.)
    5 min drive

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Club Suite, 1 Bedroom, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

Standard Single Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Suite, 1 Bedroom, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

Family Suite, Multiple Beds, Non Smoking, Kitchen

  • Sleeps 3
  • 3 Double Beds

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

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About this property

Destination Family Hotel

Whitehorse hotel close to Shipyards Park
A restaurant, a snack bar/deli, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Change of towels is available on request.
Destination Family Hotel offers 44 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Whitehorse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
Destination Family Hotel has a restaurant on site.

Languages

Arabic, Chinese (Mandarin), English, Farsi, Filipino, French, Hindi, Spanish, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:30 AM for a fee: CAD 10 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Electric bike charging
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CAD 10 per person
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

STOP FAMILY HOTEL Whitehorse
STOP FAMILY HOTEL
STOP FAMILY Whitehorse
Family Hotel Whitehorse
Stop In Family Hotel Whitehorse, Yukon, Canada
STOP IN FAMILY HOTEL
Destination Family Hotel Hotel
Destination Family Hotel Hotel
Destination Family Hotel Whitehorse
Destination Family Hotel Hotel Whitehorse

Destination Family Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 57 out of 261 reviews" "
Rating 8 - Good. 71 out of 261 reviews" "
Rating 6 - Okay. 64 out of 261 reviews" "
Rating 4 - Poor. 36 out of 261 reviews" "
Rating 2 - Terrible. 33 out of 261 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

thomas

Traveled with partner
Liked: Cleanliness, staff & service
Quiet. Comfortable bed. Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Sep 2024

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend staying here at all. I stayed overnight for a field course, it took 20 minutes to check in and there's also a $200 security deposit they kept in the small print until you arrive. The room had stains on all the sheets, the shower did not work and there was no main light in the room, just a bedside lamp with a broken pull cord, so you had to unplug it from the wall to turn it on/ off. This all led me to feel unsafe and unclean. Other people stayed in town in other places for the same price and had better experiences.
Stayed 1 night in Sep 2024

2/10 Terrible

Blake

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just don’t stay here. Unsafe area, had a person walk into the hotel and threaten to kill the front desk clerk while I was checking in. The walls are paper thin and I was woken up multiple times by just the loud water noises in the walls. Room was dirty and bed was uncomfortable. Find somewhere else.
Stayed 1 night in Aug 2024

8/10 Good

Belen

Stayed 1 night in Aug 2024

10/10 Excellent

Christa

Traveled with partner
Toilet was a bit to low on the ground staff was very helpful and wonderful to work with. We will be back
Stayed 2 nights in Sep 2024

8/10 Good

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Nice staff.
Stayed 1 night in Sep 2024

4/10 Poor

Brooke

Stayed 1 night in Aug 2024

10/10 Excellent

Shanna

Stayed 1 night in Aug 2024

4/10 Poor

RONALD

Disliked: Cleanliness, room comfort
Very dowdy.
Stayed 1 night in Sep 2024

8/10 Good

Tanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very accommodating for late arrival. Comfy bed, and the Hotel was very quiet. Everything what's needed is there, including a small fridge. Decor might look a bit "dated", but everything was clean, and I didn't expect the latest Design in a family hotel. So, overall a very good option if you do not want to spend a small fortune on a short stay after a long flight, and want to have a good night's sleep.
Stayed 1 night in Sep 2024

4/10 Poor

Eric

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Rachel

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Light not working TV didn’t turn on Broken thermostat Noisy - others slamming the door. Not clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Tyrone

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and extremely helpful staff
My 1st 1 night a week ago and my 2nd 2 nights, just the other day wouldn't be complete without the helpful and friendly staffs, Patrica and Sarda. Thank you so much.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Gary

Clean
Stayed 2 nights in Jul 2024

6/10 Okay

Gary

Location
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

8/10 Good

delena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonable
Stayed 1 night in Aug 2024

4/10 Poor

Susan

Traveled with group
Many changes in breakfast availability. Difficult to get towels and coffee supplies
Stayed 5 nights in Aug 2024

6/10 Okay

Brooke

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not a bad little hotel. They don't offer a high standard of service, but it was reasonable and does the job.
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Update everything.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location. They need to fix the rooms up replace bedding, fans, fix electrical plugs, organize the parking lot. Checkin is very slow.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no issues with the room or facility. However we were restricted to using the relatively slow elevator to move from floor to floor. I was only on the second floor, so I thought I'd just go down the stairs to leave, rather than waiting for the elevator. However I found that when I entered the stairwell, all the doors back into the hotel were locked from the inside, and the exit door at ground level was alarmed. Fortunately someone had propped the door to my floor open, so I was able to return to that easily enough in order to take the elevator, otherwise I would have been trapped in the stairwell (unless I wanted to set the alarm off).
Stayed 1 night in Aug 2024