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SureStay Hotel by Best Western Whittington Rend Lake

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Whittington Rend Lake

Exterior
Property amenity
Lobby
Lobby
Premium bedding, pillowtop beds, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
13277 Freeway Lane, Whittington, IL, 62897
  • Pheasant Hollow Winery
    ‪6 min walk‬
  • Rend Lake
    ‪1 min drive‬
  • Wayne Fitzgerrell State Park
    ‪2 min drive‬
  • Marion, IL (MWA-Williamson County Regional)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Whittington Rend Lake

Whittington hotel walkable to Pheasant Hollow Winery
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a convenience store, a TV in a common area, and a front-desk safe are onsite. Change of towels is available on request.
SureStay Hotel by Best Western Whittington Rend Lake offers 40 accommodations with complimentary newspapers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Whittington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

SureStay Hotel by Best Western Whittington Rend Lake is a smoke-free property.

A complimentary continental breakfast is served each morning between 5 AM and 9 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lake Cove Resort Whittington
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Lake Cove Hotel Whittington
SureStay Hotel Best Western Whittington
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Lake Cove Hotel
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Lake Cove Resort
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SureStay Hotel by Best Western Whittington Rend Lake Whittington

SureStay Hotel by Best Western Whittington Rend Lake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 830 reviews
Rating 8 - Good. 229 out of 830 reviews
Rating 6 - Okay. 69 out of 830 reviews
Rating 4 - Poor. 26 out of 830 reviews
Rating 2 - Terrible. 19 out of 830 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stacey, Hastings

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and affordable
Stayed 1 night in Apr 2025

10/10 Excellent

Marybeth

Traveled with partner
Liked: Amenities
Staff was friendly, its a quiet area.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2025

8/10 Good

Nanine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for sleeping!

I needed a good nites sleep bed was very comfortable on second floor new beds, they are going through remodel. I stayed first week of April. Very quiet not many quests, slow season.
Stayed 1 night in Apr 2025

10/10 Excellent

David, Waverly

Stayed 1 night in Mar 2025

6/10 Okay

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
ok place
Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing super special but if you're just stopping to spend the night on a road trip, it was perfect
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is extremely clean and comfortable!
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Stayed 1 night in Apr 2025

6/10 Okay

Mark

Traveled with group, Traveled with partner, Traveled with pets
Liked: Staff & service
For a quick overnight stay, it was ok. Had a pet friendly room so does show a little wear/ dated. Continental breakfast was ok. Door at end of hall for outside access not locked. People going in out the door can be noisy. Room missing TV remote ( given a different one from another room) and no hairdryer. Shower had shampoo, conditioner, and body wash dispensers which is nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREaT staff!!!
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very short. It was an overnight stay. We were in late and gone early. We liked the hotel itself. We did not eat the breakfast that was provided. But the room was clean and nice. However, the room was the bottom floor, the 1st room passed the check in/reception area. It did get a little noisy about 7 am but we were awake and getting ready to leave by then. We had gone to the murder mystery show at Pheasant Hollow Winery and didn’t want to drive home after drinking. Pheasant Hollow Winery is a definite must see!! Their wines never disappoint!! And, the atmosphere at the winery is the best!!
Stayed 1 night in Mar 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Friendly, comfortable, clean and great parking.
Stayed 1 night in Mar 2025

8/10 Good

Joilynn

Liked: Cleanliness, staff & service, property conditions & facilities
Close to interstate
Stayed 1 night in Mar 2025

10/10 Excellent

KEVIN

Stayed 2 nights in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

David

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The place was ok but disappointing for the high ratings it had. Trim was missing. AC stank when turned on. Breakfast was a real disappointment, hardly any options. Location was good for the wedding we were going to but next time I would probably stay in Mtn Vernon and get something better.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher, Thayer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Desk clerk Meegan was very friendly, courteous and informative!! Room is clean a comfortable!!
Stayed 1 night in Mar 2025

8/10 Good

Gayla

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This was a clean stay, and the front desk ladies were very friendly. They tried to be very helpful but in my circumstance, they were of no help ( not their fault.). The inside needs a bit of updating. The location is very poor!!! Nothing near by to eat at. I would stay here again if needed.
Stayed 5 nights in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025