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SureStay Hotel by Best Western Whittington Rend Lake

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Whittington Rend Lake

Exterior
Free daily continental breakfast
Premium bedding, pillowtop beds, individually decorated
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
13277 Freeway Lane, Whittington, IL, 62897
  • Pheasant Hollow Winery
    ‪5 min walk‬
  • Wayne Fitzgerrell State Park
    ‪2 min drive‬
  • Rend Lake
    ‪5 min drive‬
  • Marion, IL (MWA-Williamson County Regional)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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Premium bedding, iron/ironing board, bed sheets, alarm clocks

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
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The price is $80
per night
$90 total
includes taxes & fees
Apr 9 - Apr 10
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About this property

SureStay Hotel by Best Western Whittington Rend Lake

Whittington hotel walkable to Pheasant Hollow Winery
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a convenience store, a TV in a common area, and a front-desk safe are onsite. Change of towels is available on request.
SureStay Hotel by Best Western Whittington Rend Lake offers 40 accommodations with complimentary newspapers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Whittington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

SureStay Hotel by Best Western Whittington Rend Lake is a smoke-free property.

A complimentary continental breakfast is served each morning between 5 AM and 9 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lake Cove Resort Whittington
Lake Cove Whittington
Lake Cove Hotel Whittington
SureStay Hotel Best Western Whittington
SureStay Best Western Whittington
Whittington SureStay Hotel by Best Western Whittington Hotel
Lake Cove Hotel
Hotel SureStay Hotel by Best Western Whittington Whittington
Hotel SureStay Hotel by Best Western Whittington
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SureStay Best Western
Lake Cove Resort
Surestay Best Whittington
Surestay By Whittington Rend
SureStay Hotel by Best Western Whittington
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SureStay Hotel by Best Western Whittington Rend Lake Whittington

SureStay Hotel by Best Western Whittington Rend Lake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 457 out of 778 reviews
Rating 8 - Good. 219 out of 778 reviews
Rating 6 - Okay. 60 out of 778 reviews
Rating 4 - Poor. 24 out of 778 reviews
Rating 2 - Terrible. 18 out of 778 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed several times, and this hotel is always the most pleasant, accommodating and cleanest hotels we have stayed at. We are never disappointed.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good for traveling with our dog
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly! Wonderful hotel, it is our third stay here. Highly recommend this hotel!
Stayed 1 night in Dec 2024

8/10 Good

Amber

Stayed 1 night in Dec 2024

8/10 Good

LaWanna

Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy off the interstate
Stayed 1 night in Nov 2024

8/10 Good

Vance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and friendly staff
Stayed 1 night in Nov 2024

6/10 Okay

Jeff

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is basic but it’s clean and the staff are really nice. They used to have a few hot items at breakfast, but unfortunately this time it was bagels or yogurt. The breakfast was something we were looking forward to. Not a deal breaker overall. We would stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Donald, Eighty Four

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel at the property were helpful and nice
Stayed 4 nights in Nov 2024

10/10 Excellent

Payal

Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay here, perfect!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room had a slight to moderat "musty" smell. Otherwise, room, hotel and outside area imaculately clean. Staff friendly & helpful. Safe place to stay when traveling.
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Business traveler, Traveled with pets
Liked: Amenities
Very comfortable, nice and clean hotel. Staff was very pleasant and parking was convenient, we had a large stock trailer.
Stayed 1 night in Nov 2024

6/10 Okay

zack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Julie A

Liked: Cleanliness, staff & service
The hotel was not near restaurants or stores.
Stayed 1 night in Nov 2024

6/10 Okay

Crystal

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Mary Joy

Traveled with partner
Liked: Staff & service
It was super clean and the staff were nice, but the breakfast was extremely limited (only bagels and yogurt and cream cheese, and one apple for the entire building) and no water - we were told to drink the tap. There were some ants on the side tables and a cricket in the bathroom - which you are in the middle of the woods/camping areas, so definitely understandable. The beds were very comfortable, and the area surrounding is pretty quiet! The gas station next door sells good breakfast sandwiches as an alternative.
Stayed 1 night in Oct 2024

10/10 Excellent

Blake

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
This is an older hotel but our room was spotlessly clean, the employee at front desk was very friendly, and the beds were comfy. We would absolutely stay again.
Stayed 1 night in Oct 2024

8/10 Good

Randol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

kim

Liked: Cleanliness, room comfort
Had to have room keys redone every day during a 3 nighr stay. Day desk attendant always gone. Took 3 attempts over a two hour period to check in as we watched her walk around the parking lot on the phone. Night attendant was terrific.
Stayed 3 nights in Oct 2024

10/10 Excellent

Corteney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The staff were wonderful, we checked in around 8 PM and were booked in the last room available. We had reservations. Our room had some issues, some they told us about but one they did not. I honestly think they probably should not have rented the room.
Stayed 1 night in Oct 2024

8/10 Good

Randa-Kay

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024