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SureStay Hotel by Best Western Whittington Rend Lake

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Whittington Rend Lake

Exterior
Lobby
Coffee service
Lobby
Premium bedding, pillowtop beds, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
13277 Freeway Lane, Whittington, IL, 62897
  • Pheasant Hollow Winery
    ‪6 min walk‬
  • Rend Lake
    ‪1 min drive‬
  • Wayne Fitzgerrell State Park
    ‪2 min drive‬
  • Marion, IL (MWA-Williamson County Regional)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Whittington Rend Lake

Whittington hotel walkable to Pheasant Hollow Winery
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a convenience store, a TV in a common area, and a front-desk safe are onsite. Change of towels is available on request.
SureStay Hotel by Best Western Whittington Rend Lake offers 40 accommodations with complimentary newspapers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Whittington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

SureStay Hotel by Best Western Whittington Rend Lake is a smoke-free property.

A complimentary continental breakfast is served each morning between 5 AM and 9 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lake Cove Resort Whittington
Lake Cove Whittington
Lake Cove Hotel Whittington
SureStay Hotel Best Western Whittington
SureStay Best Western Whittington
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Lake Cove Hotel
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Hotel SureStay Hotel by Best Western Whittington
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Lake Cove Resort
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SureStay Hotel by Best Western Whittington
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SureStay Hotel by Best Western Whittington Rend Lake Whittington

SureStay Hotel by Best Western Whittington Rend Lake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 482 out of 817 reviews
Rating 8 - Good. 227 out of 817 reviews
Rating 6 - Okay. 66 out of 817 reviews
Rating 4 - Poor. 24 out of 817 reviews
Rating 2 - Terrible. 18 out of 817 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Friendly, comfortable, clean and great parking.
Stayed 1 night in Mar 2025

8/10 Good

Joilynn

Liked: Cleanliness, staff & service, property conditions & facilities
Close to interstate
Stayed 1 night in Mar 2025

10/10 Excellent

KEVIN

Stayed 2 nights in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

David

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The place was ok but disappointing for the high ratings it had. Trim was missing. AC stank when turned on. Breakfast was a real disappointment, hardly any options. Location was good for the wedding we were going to but next time I would probably stay in Mtn Vernon and get something better.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher, Thayer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Desk clerk Meegan was very friendly, courteous and informative!! Room is clean a comfortable!!
Stayed 1 night in Mar 2025

8/10 Good

Gayla

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This was a clean stay, and the front desk ladies were very friendly. They tried to be very helpful but in my circumstance, they were of no help ( not their fault.). The inside needs a bit of updating. The location is very poor!!! Nothing near by to eat at. I would stay here again if needed.
Stayed 5 nights in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel last minute and we're not disappointed. The room had a comfortable bed and very nice pillows. Staff was friendly and we enjoyed the resident cat that has his own house right outside the front door. Would absolutely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, comfortable room. Our dogs enjoyed the stay with us. Definitely recommend!
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Stayed 1 night in Mar 2025

2/10 Terrible

Karley

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Continental breakfast had barely any breakfast options. Clearly construction/remodeling was going on inside the hotel, but my room had some missing/broken things. The refrigerator was off and hot, baseboards removed and missing, tub knob completely came off when used, water temp in the shower barely warm, toilet paper roll mount hanging out of wall. I feel like the reviews were very misleading, and many things were broken in my room.
Stayed 1 night in Mar 2025

10/10 Excellent

dallas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

dallas

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Kathy

Liked: Staff & service
It was a fine stay but the property was messy due to construction
Stayed 1 night in Feb 2025

10/10 Excellent

Marian, Hobart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This very close to the highway. Easy on off. There are no restaurants nearby.
Stayed 1 night in Feb 2025

6/10 Okay

Chris

Stayed 1 night in Feb 2025

10/10 Excellent

James E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night

Nice staff and clean room
Stayed 1 night in Feb 2025

6/10 Okay

Areba

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always so friendly and professional at this property. The rooms are clean and beds are very comfortable. We stay here often and have never had a bad experience. It is a great place to overnight!
Stayed 1 night in Jan 2025

10/10 Excellent

Chrissy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfortable, Will Stay Again

Very nice stay even though they had had some pipes burst and were in the process of cleaning up. They were very accommodating and made sure we were happy. The bed was very comfortable and the price was reasonable. The only thing it lacked in was the breakfast but I’m not sure if that was from the water damage issues. Overall very nice.
Stayed 1 night in Jan 2025

10/10 Excellent

LaWanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025