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SureStay Hotel by Best Western Whittington Rend Lake

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Whittington Rend Lake

Lobby
Premium bedding, pillowtop beds, individually decorated
Exterior
Property amenity
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
$75
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
13277 Freeway Lane, Whittington, IL, 62897
  • Pheasant Hollow Winery
    ‪6 min walk‬
  • Rend Lake
    ‪1 min drive‬
  • Wayne Fitzgerrell State Park
    ‪2 min drive‬
  • Marion, IL (MWA-Williamson County Regional)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Whittington Rend Lake

Whittington hotel walkable to Pheasant Hollow Winery
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a convenience store, a TV in a common area, and a front-desk safe are onsite. Change of towels is available on request.
SureStay Hotel by Best Western Whittington Rend Lake offers 40 accommodations with complimentary newspapers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Whittington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

SureStay Hotel by Best Western Whittington Rend Lake is a smoke-free property.

A complimentary continental breakfast is served each morning between 5 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lake Cove Resort Whittington
Lake Cove Whittington
Lake Cove Hotel Whittington
SureStay Hotel Best Western Whittington
SureStay Best Western Whittington
Whittington SureStay Hotel by Best Western Whittington Hotel
Lake Cove Hotel
Hotel SureStay Hotel by Best Western Whittington Whittington
Hotel SureStay Hotel by Best Western Whittington
SureStay Hotel by Best Western Whittington Whittington
SureStay Hotel Best Western
SureStay Best Western
Lake Cove Resort
Surestay Best Whittington
Surestay By Whittington Rend
SureStay Hotel by Best Western Whittington
SureStay Hotel by Best Western Whittington Rend Lake Hotel
SureStay Hotel by Best Western Whittington Rend Lake Whittington

Reviews

SureStay Hotel by Best Western Whittington Rend Lake Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 506 out of 863 reviews
Rating 8 - Good. 238 out of 863 reviews
Rating 6 - Okay. 73 out of 863 reviews
Rating 4 - Poor. 27 out of 863 reviews
Rating 2 - Terrible. 19 out of 863 reviews

Reviews

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
e
Stayed 1 night in Jun 2025

4/10 Poor

Cedric

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Amenities
Ok
Stayed 1 night in Jun 2025

10/10 Excellent

Christy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a lovely new place that's pretty far removed from traffic noises or busy streets. The bed is comfy and parking is super close to my room.
Stayed 1 night in Jun 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few small detail need attention
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Checked in with Amy, and got restaurant referrals from her. Everything was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed. Clean room. Quiet. Easy parking.
Stayed 1 night in Jun 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Our stay was very nice. The hotel is clean and all the staff were very friendly. The beds are comfortable. My only complaint was that it is so small the front desk people have other duties, so we had to wait a little bit to check in and out. But, that was no big deal. The hotel met our basic needs - a clean place to sleep and shower. It's a nice place.
Stayed 1 night in Jun 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

JINMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Craig

Liked: Staff & service
Rooms were clean. Beds were comfortable. Bird poop all over both entries. Not close to dining or shopping. Continental breakfast was weak!
Stayed 1 night in May 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Brandy

Liked: Cleanliness, staff & service, room comfort

Good hotel for last minute necessity

Property is under renovation. The swrvice was good. Facilities were clean even thoigh construction seems to be on going. The breakfast was good, could have more options. The property has an issue with bird feces, it wouldnt be an issue, but it is built up by the front doors to the entrance of lobby
Stayed 1 night in May 2025

10/10 Excellent

GEORGE

Stayed 3 nights in May 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good Hotel with a comfy bed. Moderately priced. No frills breakfast- nothing fancy. Cereal and toast, with a few bagels and muffins.
Stayed 1 night in May 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Question the high price

Nice, clean and fairly new hotel. However a little over priced and no breakfast offered. Just sugary cereal and stale bagels and apples. That is not breakfast!
Stayed 2 nights in May 2025

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Mediocre but clean

The rating was 8.8 so we expected something updated. It was clean but the pillows were terribly hard and uncomfortable. The rooms were decorated in the 1970s as was the hotel. However, staff was friendly and the bathroom was updated as well. The carpet needs replaced throughout the hotel as do the drapery and entry.
Stayed 1 night in May 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ann

Traveled with partner, Traveled with pets
Liked: Staff & service, property conditions & facilities
Some of the property is is under a construction addition otherwise it’s quiet and convenient
Stayed 1 night in May 2025

10/10 Excellent

jon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Rusty

Good place
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right off the highway and close to the lakes and shopping and dining options in all directions
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Apr 2025

10/10 Excellent

Lori, Grinnell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms for a fair price. So refreshing to get a quality room without paying an arm and a leg!
Stayed 1 night in Apr 2025

6/10 Okay

MARK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place off the highway. Clean. Safe. Cold breakfast. Nothing special. Great if you don't feel like driving home at night.
Stayed 1 night in Apr 2025