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Best Western Henrietta Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Henrietta Inn & Suites

Exterior
Pool
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
816 US Highway 287 S, Henrietta, TX, 76365
  • Clay County 1890 Jail Museum
    3 min drive
  • Henrietta City Park
    4 min drive
  • Sheppard Air Force Base
    30 min drive
  • Wichita Falls, TX (SPS-Sheppard Air Force Base)
    30 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

About this property

Best Western Henrietta Inn & Suites

Henrietta hotel with free breakfast
This smoke-free hotel features a fitness center, a business center, and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area. Housekeeping is available on request.
Best Western Henrietta Inn & Suites offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with queen sofa beds. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Wired and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and laundry facilities. Onsite self parking is complimentary.

Best Western Henrietta Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in from 4:00 PM - 3:30 AM and 4:00 PM - 3:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN Henrietta
BEST WESTERN Henrietta Inn
Henrietta Best Western
BEST WESTERN Henrietta Inn Suites
Henrietta & Suites Henrietta
Best Western Henrietta Inn & Suites Hotel
Best Western Henrietta Inn & Suites Henrietta
Best Western Henrietta Inn & Suites Hotel Henrietta

Best Western Henrietta Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 338 out of 651 reviews" "
Rating 8 - Good. 200 out of 651 reviews" "
Rating 6 - Okay. 55 out of 651 reviews" "
Rating 4 - Poor. 37 out of 651 reviews" "
Rating 2 - Terrible. 21 out of 651 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
rooms were nice and clean, comfortable. the pool was closed. overall it was a good stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff try to accommodate all our needs. Very pleasure stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. The staff were very friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Clean
Jimmy was very kind checking us in and the breakfast attendants were great. Super clean hotel!
Stayed 1 night in Aug 2024

6/10 Okay

Alan

Traveled with family
Disliked: Staff & service
Very limited dining, property needed work
Stayed 1 night in Jul 2024

6/10 Okay

Sheila

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
The whole hotel smelled musty and dirty. Mildew smell. Elevator out of date on service. Dirt on the floor. Breakfast was a joke. Half a cup of waffle batter at a time with all that would be got out so you had to wait. Small about scrambled eggs but out again waiting 10 to 15 minutes before restocking.
Stayed 1 night in Jul 2024

2/10 Terrible

Lucas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Johnnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
So I was thinking about leaving a moderate review until we checked out. There was a stain on the sheets and mildew on the shower curtain… but the customer service the next morning was top notch. I would stay again just because the staff is so friendly. They can always clean up a little more, but these days it’s hard to find friendly staff willing to go over and beyond. Anything we needed, they bent over backwards to help with… they also gave the baby a yogurt to take with her! Just very sweet sweet staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Michael

Stayed 1 night in Jul 2024

8/10 Good

Rachel

Stayed 1 night in Jul 2024

6/10 Okay

Randi

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Decent hotel, top notch customer service.
The hotel seemed a bit dated and the pool was closed for renovation. That being said, the customer service was above and beyond my expectations. We inadvertently a bag full of our dirty clothes when we left. DG Palma called and let me know we left them. He said they could mail them to me if we provided a pre-paid mailing label. I printed one from the USPS website and emailed to him and he mailed the clothes to me. He is awesome.
Stayed 1 night in Jun 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Got told on arrival that the pool is out of order. Walked down there to take a look and it’s full of green slimy water and there’s old broken furnitures stored in there all around it. Gross. Also, the phone in my room didn’t work. The A/C in the room I got last time I stayed here didn’t work and I had to get them to give me another room. I’ve never had a bad experience at this motel as far as staff goes, folks have always been great! It’s just the condition and don’t say on Expedia that you’ve got a pool if your pool is out of order.
Stayed 1 night in Jun 2024

10/10 Excellent

Jerry, Kearney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly desk staff.
Stayed 1 night in Jun 2024

8/10 Good

Carolyn

Traveled with partner
Liked: Cleanliness, amenities
It was easy to get to. B
Stayed 1 night in Jun 2024

4/10 Poor

Susan

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff not friendly. Hotel needs work. Breakfast options very limited and no where else to eat nearby.
Stayed 1 night in Jun 2024

10/10 Excellent

Yuridia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best water pressure in the shower!
Stayed 1 night in May 2024

10/10 Excellent

Jason, Woodville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extra clean property. we only stayed one night but we’d stay again if we pass thru the area in the future.
Stayed 1 night in May 2024

4/10 Poor

Jenny

Disliked: Cleanliness, property conditions & facilities
Bugs
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
We booked this room for friends who were visiting. They said the room was wonderful & the man who checked them in was very helpful & kind.
Stayed 1 night in May 2024

8/10 Good

Frederick, Beverly Hills

Liked: Cleanliness, staff & service, property conditions & facilities
The hot tub was out of commission And they weee making repairs on the ground floor But the rooms are fresh and clean and the staff though in training mode we’re pleasant and comforting
Stayed 1 night in May 2024

8/10 Good

JESSICA

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024