Mackays Hotel Wick

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mackays Hotel Wick

Exterior
View from room
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch, dinner served; local cuisine
Classic Double Room, 1 Double Bed | View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pet friendly

Explore the area

Map
Union Street, Wick, Scotland, KW1 5ED
  • Wick Heritage Centre
    3 min walk
  • Old Wick Castle
    8 min walk
  • Pulteney Distillery
    11 min walk
  • Wick (WIC)
    20 min walk

Room options

Business Apartment

  • Sleeps 2
  • 1 Double Bed

Basic House

  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Classic Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Double Room Single Use, 1 Double Bed

  • 115 sq ft
  • Sleeps 1
  • 1 Double Bed

Superior Double or Twin Room, River View

  • 170 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

Similar properties

About this property

Mackays Hotel Wick

3-star Wick hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Mackays Hotel Wick offers 30 accommodations with complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with refrigerators and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 676 square feet (63 square meters) include conference space. This Wick hotel also offers tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site. Guests can use the indoor pool, outdoor pool, and health club at a partner property.

Mackays Hotel Wick is a smoke-free property.

Full breakfasts are available for a surcharge between 7:30 AM and 9:30 AM on weekdays.
No 1 Bistro - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 5 to 20 for adults and GBP 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • No 1 Bistro

Things to do

  • Books
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Winery release events

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 676 square feet of conference space

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Limited room service
  • Oven
  • Refrigerator
  • Toaster

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 5 to 20 for adults, and GBP 5 to 20 for children
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Mackays Hotel
Mackays Wick
Mackays Hotel Wick Wick
Mackays Hotel Wick Hotel
Mackays Hotel Wick Hotel Wick

Mackays Hotel Wick Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 102 out of 178 reviews" "
Rating 8 - Good. 60 out of 178 reviews" "
Rating 6 - Okay. 10 out of 178 reviews" "
Rating 4 - Poor. 6 out of 178 reviews" "
Rating 2 - Terrible. 0 out of 178 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

stephen

Liked: Amenities
Lovely friendly staff and manager . Would stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Elayne

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Vicky

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really make this hotel. So friendly and attentive. Even the really young restaurant staff were just so attentive and polite it was really lovely to see.
Stayed 1 night in Sep 2024

8/10 Good

steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable
Stayed 1 night in Aug 2024

6/10 Okay

Luana

Liked: Cleanliness, staff & service
The dining area looked like a cheap tearoom & for the price of the meals & the room rate it wasn’t reflective.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, restaurant food excellent, great service would stay here again
Stayed 1 night in Jul 2024

8/10 Good

Carlos

Traveled with partner
Liked: Staff & service
The hotel appearance is consistent with the rest of the city. Wick is a bit dirty and industrial. However, the staff were very friendly and helpful, and food at the hotel was very good. We traveled to Wick for the coastline long hikes and that did not disappoint. The hikes were amazing and worth the effort to travel this far north.
Stayed 2 nights in May 2024

10/10 Excellent

John

Stayed 2 nights in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, room comfort
Lovey hotel
Hotels.com booked us in here as we had been double booked at our original booking. We didn't mind at all and in fact we really enjoyed our stay at this lovely hotel.The staff were loely as was the room and breakfast. Very well done hotels.com and Mackays hotel.
Stayed 3 nights in Nov 2023

10/10 Excellent

GEOFF

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient for the train station being just a short walk away. It was also convenient for the Wick Heritage Museum - a must for even the short term visitor. The hotel staff were very helpful, anticipating our needs. The room was very comfortable and the food tasty and substantial. Altogether a great place to stay.
Stayed 1 night in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay on a stormy night during Babet!
River view room brought it all home! Dined in bistro and enjoyed an excellent fish and chips and dry white wine. Friendly and charismatic owner was on hand. No parking but road outside pretty much for the hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Calum

Stayed 1 night in Oct 2023

10/10 Excellent

Natashia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mackays is in a good location near the harbour and within walking distance of the town. The room was clean and nicely decorated with all necessary amenities. I would recommend this hotel and stay again if we returned to Wick
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay when travelling the NC500. Rooms spacious, clean, food enjoyable and area steeped in history. Owners of this hotel take pride in their property and service to guests. You will experience this all during your stay.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!
Family run B&B, home brewed tipple in room, great hot breakfast. Only negative is lack of toiletries in room.
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay here if you are traveling to or t
Friendly check in , clean recently refreshed room, excellent restaurant with amazing food (including presentation ) .would definitely recommend and stay again .
Stayed 1 night in Aug 2023

10/10 Excellent

Eddie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first class hotel which is well maintained, has good courteous, helpful staff and excellent food - what more could you ask for.
Stayed 1 night in Aug 2023

10/10 Excellent

j

Stayed 1 night in Jul 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful people. Very relaxing place. Convenient walk from the train station and town.
Stayed 1 night in Jun 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, clean and profesionally run hotel
Stayed 1 night in Jun 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, friendly family owned hotel
Stayed 1 night in Jun 2023

10/10 Excellent

Dana

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect for us - access to historical info, groceries, and a lovely in-house restaurant. Perhaps a comfortable space to relax with friends that wasn't the public lobby would add a nice touch.
Stayed 2 nights in May 2023

8/10 Good

Lyn

Traveled with group
Liked: Staff & service, room comfort
Apartment stay
Staff very friendly & courteous. However, our appt was a little tired tho clean. The bathroom needs renewing. Damaged bath panel, antiquated shower and just generally neglected . Our friend’s apartment was completely the opposite - just as one would hope for.
Stayed 3 nights in May 2023