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Norseman Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Norseman Hotel

View from property
Reception
Premium bedding, pillowtop beds, individually decorated
Point of interest
Fireplace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly
  • Parking included

Explore the area

Map
Riverside, Wick, Scotland, KW1 4NL
  • Old Wick Castle
    ‪4 min walk‬
  • Wick Heritage Centre
    ‪8 min walk‬
  • Wick Library
    ‪13 min walk‬
  • Wick (WIC)
    ‪16 min walk‬

Room options

View all photos for Superior Double or Twin Room

Premium bedding, pillowtop beds, individually decorated

Superior Double or Twin Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room | Premium bedding, pillowtop beds, individually decorated

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room (single use)

Premium bedding, pillowtop beds, individually decorated

Superior Double or Twin Room (single use)

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic King or Twin Room

Premium bedding, pillowtop beds, individually decorated

Classic King or Twin Room

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, pillowtop beds, individually decorated

Family Room

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for King Double, Single Occupancy

Premium bedding, pillowtop beds, individually decorated

King Double, Single Occupancy

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed and 2 Twin Beds

Classic Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Twin Room

Premium bedding, pillowtop beds, individually decorated

Classic Twin Room

  • 194 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

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Front of property

Mackays Hotel Wick

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (179)
The price is $112
per night
$134 total
includes taxes & fees
Mar 9 - Mar 10
Mackays Hotel Wick

About this property

Norseman Hotel

3-star Wick hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Norseman Hotel offers 48 accommodations with hair dryers and blackout drapes/curtains. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. This Wick hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 258 square feet (24 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Norseman Hotel is a smoke-free property.

Crofters - Overlooking the garden, this restaurant specializes in local cuisine. A children's menu is available.
Wickers Bar - This bar serves lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Crofters
  • Wickers Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 258 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Built in 1970
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 24 and December 27.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 10.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Norseman
Norseman Hotel Wick
Norseman Wick
Norseman Hotel
Norseman Hotel Wick, Scotland
Norseman Hotel Wick Scotland
Norseman Hotel Wick
Norseman Hotel Hotel
Norseman Hotel Hotel Wick

Norseman Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 102 out of 270 reviews
Rating 8 - Good. 112 out of 270 reviews
Rating 6 - Okay. 32 out of 270 reviews
Rating 4 - Poor. 16 out of 270 reviews
Rating 2 - Terrible. 8 out of 270 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Shabby outside but very good inside
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Norse.man was located perfectly our needs. Friendly helpful staff. We had breakfast buffet each morning, the food was fresh, cooked food was hot. The only slight downside side was the breakfast had to be carried across the corridor to the bar area as on the 2 mornings we were there, conferences were taking place using the dining room and the corridor was full of people waiting for the conference to start. This could have been handled better but as i stated only a small hiccup. Evening meal in bar area really nice, food great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Friendly and helpful staff and a very comfortable room.
Stayed 1 night in Sep 2024

8/10 Good

Alan

Stayed 1 night in Sep 2024

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last overnight on the 500 mile northern loop
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay. Only issue would be the water pressure for the shower was low. All else very good
Stayed 1 night in Sep 2024

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good base for touring Northern Scotland
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities. Fantastic breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

SIMON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024

10/10 Excellent

GORDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was ok !
Very tired. Breakfast was ok. Staff friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No elevators, rooms upstairs, extremely limited dining options
Stayed 1 night in Jul 2024

8/10 Good

Deena Lin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Old building but all facilities available. Good for a night stay between travel.
Stayed 1 night in Jul 2024

4/10 Poor

John

Disliked: Property conditions & facilities, room comfort
Poor
Over priced in an old run down town
Stayed 1 night in Jul 2024

6/10 Okay

Jane

Traveled with partner
Liked: Cleanliness, staff & service
The staff were great, food was good with a relaxing feel in the bar area and the location is good. The hotel could do with a bit of an upgrade as it’s showing it’s age but is ok. I’ve only given an overall of 3 stars because of the thin walls/floors/ceilings, meaning you can hear every word & noise from the rooms that surround you. I’m not a light sleeper but at one point during the night I was woken up and thought someone was actually in our room the noise was so clear & loud. This is no reflection on the staff as they try to make your stay as good as possible
Stayed 1 night in Jun 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff very helpful
Stayed 2 nights in Jun 2024

6/10 Okay

John

Disliked: Staff & service, property conditions & facilities
The worst part of my stay in this hotel was the surly and unfriendly staff. None of them appeared to be enjoying their work or were interested in providing good quality friendly service to the customer. For this reason, I'll definitely not return. One exception was the housekeeper, who tidied my room - friendly and smiling.
Stayed 3 nights in Jun 2024

10/10 Excellent

KIRSTY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service were really excellent.
Stayed 2 nights in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Leo

Stayed 1 night in Jun 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024