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Norseman Hotel

3.0 star property

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Photo gallery for Norseman Hotel

View from property
1 bedroom, premium bedding, pillowtop beds, individually decorated
Exterior
Library
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly

Explore the area

Map
Riverside, Wick, Scotland, KW1 4NL
  • Old Wick Castle
    ‪4 min walk‬
  • Wick Heritage Centre
    ‪7 min walk‬
  • Pulteney Distillery
    ‪13 min walk‬
  • Wick (WIC)
    ‪14 min walk‬

Room options

View all photos for Superior Double or Twin Room

1 bedroom, premium bedding, pillowtop beds, individually decorated

Superior Double or Twin Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room (single use)

1 bedroom, premium bedding, pillowtop beds, individually decorated

Superior Double or Twin Room (single use)

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic King or Twin Room

Classic King or Twin Room | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Classic King or Twin Room

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Family Room

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for King Double, Single Occupancy

1 bedroom, premium bedding, pillowtop beds, individually decorated

King Double, Single Occupancy

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed and 2 Twin Beds

Classic Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Twin Room

1 bedroom, premium bedding, pillowtop beds, individually decorated

Classic Twin Room

  • 194 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

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Exterior

Mackays Hotel Wick

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (200)
$241 nightly
The price is $241 total
includes taxes & fees
Mackays Hotel Wick

About this property

Norseman Hotel

3-star Wick hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Norseman Hotel offers 48 accommodations with hair dryers and blackout drapes/curtains. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. This Wick hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 258 square feet (24 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Norseman Hotel is a smoke-free property.

Crofters - Overlooking the garden, this restaurant specializes in local cuisine. A children's menu is available.
Wickers Bar - This bar serves lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Crofters
  • Wickers Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 258 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Built in 1970
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 24 and December 27.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 10.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Norseman
Norseman Hotel Wick
Norseman Wick
Norseman Hotel
Norseman Hotel Wick, Scotland
Norseman Hotel Wick Scotland
Norseman Hotel Wick
Norseman Hotel Hotel
Norseman Hotel Hotel Wick

Norseman Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 109 out of 292 reviews
Rating 8 - Good. 122 out of 292 reviews
Rating 6 - Okay. 37 out of 292 reviews
Rating 4 - Poor. 16 out of 292 reviews
Rating 2 - Terrible. 8 out of 292 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff are very helpful and friendly, food is lovely and hotel is in a great spot. Parking right outside. Will stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Deryn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

pip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a ok hotel food is good, Rooms could do with upgraded.

10/10 Excellent

martine

Liked: Cleanliness, staff & service, amenities
Very nice staff, will be staying there again.
Stayed 2 nights in Jan 2025

8/10 Good

Craig

Business traveler
Liked: Cleanliness, staff & service

Not bad all round. Reasonably priced

This wasnt a bad hotel overall. It was a bit dated and old fashioned in places but everything was in a good state of repair and functional. The meals in the restaurant were a good selection and not badly priced and quite tasty. Service was good, everyone very friendly and good to see breakfast included. Downsides, in my room at least (207) the shower was useless. Hardly any pressure or hot water, but was for the bath. Wifi bit slow too. Other than that nice all round
Stayed 2 nights in Jan 2025

10/10 Excellent

rian

Business traveler
Liked: Cleanliness, staff & service
very good location and easy to find
Stayed 1 night in Dec 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Shabby outside but very good inside
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Norse.man was located perfectly our needs. Friendly helpful staff. We had breakfast buffet each morning, the food was fresh, cooked food was hot. The only slight downside side was the breakfast had to be carried across the corridor to the bar area as on the 2 mornings we were there, conferences were taking place using the dining room and the corridor was full of people waiting for the conference to start. This could have been handled better but as i stated only a small hiccup. Evening meal in bar area really nice, food great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

Friendly and helpful staff and a very comfortable room.
Stayed 1 night in Sep 2024

8/10 Good

Alan

Stayed 1 night in Sep 2024

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last overnight on the 500 mile northern loop

Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay. Only issue would be the water pressure for the shower was low. All else very good
Stayed 1 night in Sep 2024

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good base for touring Northern Scotland
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities. Fantastic breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

SIMON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024

10/10 Excellent

GORDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Was ok !

Very tired. Breakfast was ok. Staff friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No elevators, rooms upstairs, extremely limited dining options
Stayed 1 night in Jul 2024

8/10 Good

Deena Lin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Old building but all facilities available. Good for a night stay between travel.
Stayed 1 night in Jul 2024

4/10 Poor

John

Disliked: Property conditions & facilities, room comfort

Poor

Over priced in an old run down town
Stayed 1 night in Jul 2024