8/10 Good
Mildred
Business traveler
Apr 20, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good size room. It’s a good place to stay when you are working away. 13-15 minutes drive to Basildon city centre. In a nice quiet location.
Hot shower very slow probably needs more pressure on hot water.
Sometimes the cleaner make your bed up but don’t clean your coffee cups and not clean the bathroom haha. Sometimes no cleaning service and the rubbish you left outside your door in the morning it’s still be there when you come back at night lol. I’m not complaining but I hope my comment will help improve this hotel.
Parking should be free for guests as it is out of town location.
Bazaan restaurant, great food. No alcohol which is understandable in respect of religion but not serving tap water is disappointing. I ordered a mocktail but I want to drink a glass of water after the food and sweet cocktail but I was told they don’t serve tap water, you can only buy a small bottle of water for £2.
I will be happy to book this hotel again but also hoping to see an improvement of there services.
Mildred
Stayed 7 nights in Apr 2025