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Macdonald Kilhey Court

4.0 star property

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Photo gallery for Macdonald Kilhey Court

Front of property
Reception
Exterior detail
Exterior
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
Chorley Road, Standish, Wigan, England, WN1 2XN
  • Wigan Pier
    ‪10 min drive‬
  • Robin Park Arena
    ‪10 min drive‬
  • DW Stadium
    ‪11 min drive‬
  • Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed (Deluxe King)

8.8 out of 10
Excellent
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Standard Family 3)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room, 1 Double Bed (Standard Family 3)

  • 162 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room, 1 Double Bed (Standard Family 4)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Double Room, 1 Double Bed (Standard Family 4)

  • 182 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed (Deluxe Junior Suite)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 Double Bed (Deluxe Junior Suite)

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Superior Suite, 1 Double Bed (Super Deluxe Suite) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Living area | TV

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 139 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception

Britannia Hotel Wigan

  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
3.7 out of 5, Good, (93)
$52 nightly
The price is $52 total
includes taxes & fees
Britannia Hotel Wigan

About this property

Macdonald Kilhey Court

4-star Wigan hotel with 2 bars/lounges
Along with 2 bars/lounges, this hotel has a fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and 24-hour room service.
Macdonald Kilhey Court offers 62 accommodations with safes and complimentary bottled water. Digital television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wigan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a business center and 11 meeting rooms.

Wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, a terrace, and a garden. Complimentary self parking is available on site.

Macdonald Kilhey Court has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
The Burns Bar - This bar serves light fare only. Open daily.
The Lounge - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Latvian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 22 per person
  • 2 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Burns Bar
  • The Lounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1700
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night, plus a deposit of GBP 15 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 22 per person
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 15 years old are allowed in the pool from 9-11 AM and 3-6 PM and must be accompanied by an adult.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kilhey
Kilhey Court
Macdonald Kilhey
Macdonald Kilhey Court
Macdonald Kilhey Court Hotel
Macdonald Kilhey Court Hotel Wigan
Macdonald Kilhey Court Wigan
Macdonald Kilhey Court Standish, England
Macdonald Kilhey Court Hotel Standish
Macdonald Kilhey Court Hotel
Macdonald Kilhey Court Wigan
Macdonald Kilhey Court Hotel Wigan

Macdonald Kilhey Court Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 278 out of 830 reviews
Rating 8 - Good. 313 out of 830 reviews
Rating 6 - Okay. 133 out of 830 reviews
Rating 4 - Poor. 64 out of 830 reviews
Rating 2 - Terrible. 42 out of 830 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The junior suite was not what the picture showed at all for bedroom suite we would of been better off in normal double room . So dated & not very clean in corners of room cobwebs around bed too Linen was spotless .Not even tissues in your bathroom or room at All Never seen such dated bathroom before in a macdonald Hotel Restaurant menu choice of two or three items very poor & no wine List except a choice of house by glass . disappointing stay . Felt sorry for staff who are trying to do their very best.
Stayed 3 nights in Mar 2025

8/10 Good

Heather

Liked: Staff & service, room comfort

Lovely apart from bed sheets!

Staff were friendly. I arrived quite late so didn't have much time at the hotel. Could do with a little more upkeep but that kind of thing doesn't bother me. Bedroom was at the end of a long twisty turny corridor, up and down steps etc which was fine for me but not for elderly or mobility issues. Room was cosy. My main concern was the cleanliness of the bedsheets. There were numerous marks and short hairs. I actually ended up taking the sheet off and turning it over, slightly better on the other side but far from ideal. If I had noticed it earlier, before being in my pj's and ready to fall asleep, I would have gone to reception and complained. The bed was comfy. In the morning it took ages for the shower to run hot, I was about to give up after a good 5 mins but then it finally got hot. Breakfast was great. Lots of hot food available along with continental options. Conservatory is lovely for sitting and enjoying a nice quiet breakfast. Overall enjoyed my stay, just a shame the bed cleanliness. Please improve this!
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Enjoyed our stay would come back

Nice stay comfy spacious room but not in main building but in adjacent annexe which felt a little neglected.fabulous gym but no spa open.large room comfy bed plenty hot water and clean throughout Breakfast finished at 9am a little too early for us and some things had run out But still had a heart mesl
Stayed 2 nights in Mar 2025

8/10 Good

Mr J M

Stayed 1 night in Mar 2025

6/10 Okay

Lorna

Stayed 2 nights in Mar 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
Often you could not find anyone on the staff. Front desk usually empty. Room could have had a small fridge, microwave and the safe that was provided should have been securely mounted so someone couldn't just pick it up and walk away with it! The atmosphere was very nice, food was good, but ran out some things one day. Employees were very nice and helpful if you could find one.
Stayed 5 nights in Mar 2025

6/10 Okay

Christopher

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok
Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for stayover

Very nice hotel, quiet and lovely building
Stayed 1 night in Mar 2025

8/10 Good

J A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for a single night

Good location and price however the hotel needs a facelift in corridors however the other main areas seem ok For some reason we only had one bath towel and one cup in our bedroom?
Stayed 1 night in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

angela

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Disliked: Staff & service, property conditions & facilities

So ao

Too warm and too many up and down stairs to get to each room.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Zulia

Liked: Cleanliness
Stayed 2 nights in Feb 2025

2/10 Terrible

Neil

Liked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Stewart

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Saleem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet location

Free parking friendly staff nice clean room nice dinner and breakfast
Stayed 1 night in Feb 2025

6/10 Okay

mr james

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the hotel was great and so was the staff.however we had bookes because of the spa which since the refeb had been shut.so we felt it was not that great value and would have picked somewhere else
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul, Skelmersdale

Liked: Staff & service, property conditions & facilities
Good hotel. Reception not manned 24h so you have to call the receptionist on a mobile number and this wasn't very late at night TBF and he did arrive quite quickly and also became the baramnwhic was handy. The room was very quiet, well equipped it's just the noisy maids and their loud Wigan accents and laughter you have to put up with but not too bad if your NOT wanting a lie in. Over all , great value for money and a very nice hotel in a lovely setting.
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great visit.

We have stayed at Kilhey Court on several occasions and always have an enjoyable break. The hotel is a little jaded in places but is perfectly acceptable for the price, and is always clean. The pool is not currently open but steps are being taken to reopen it when possible. What really makes this place stand out is the fabulous staff who work so hard to make your visit a good one, and always with a smile on their faces and a friendly word.
Stayed 1 night in Jan 2025

8/10 Good

Robert

Stayed 1 night in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Enjoyable Stay

Very enjoyable stay. Room excellent, bed very comfortable, staff very friendly and helpful, breakfast very nice. Only reason I've not given 5 stars are there wasn't a sign for reception and the TV sound on BBC1 in our room didn't work. Minor issues that didn't affect our stay and we think excellent value for money overall.
Stayed 1 night in Jan 2025

10/10 Excellent

Karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A last minute booking but very pleased with the comfort offered. It’s a shame the restaurant isn’t open but nearby dining options are easily in reach and very good. Amazing value for money
Stayed 1 night in Jan 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, room comfort

Gorgeous Christmas decorations excellent staff

We stayed in one of the suites. The hotel had very few guests staying there as it was in-between Christmas and New Year yet the guests seemed to have been out near to each other. A nice touch would have been to space people out there was no need to have the distruptions of water running conversations and doors shutting. There was a basic set up no frills. The usual essentials soap shower gel and kettle but very basic and no frills. The Christmas decorations were gorgeous and the staff were excellent!!! The hotel was nice just a little on the no frills side. We enjoyd it we were told the bar would be open late it wasn't but that was ok I guess it wasn't worth it for such a small number of guests. Food was really nice and catered for some allergens with a free from station..
Stayed 1 night in Dec 2024