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Mercure Wigan Oak Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Wigan Oak Hotel

Exterior
Lobby
Garden
Bar (on property)
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry
  • Breakfast available

Explore the area

Map
Orchard Street, Greater Manchester, Wigan, England, WN1 3SS
  • Wigan Pier
    17 min walk
  • McDonald's
    4 min walk
  • Wigan Wallgate Station
    10 min walk
  • Manchester (MAN)
    42 min drive

Room options

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About this property

Mercure Wigan Oak Hotel

3-star Wigan hotel with restaurant
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. Additionally, 24-hour room service, conference space, and concierge services are onsite.
Mercure Wigan Oak Hotel offers 88 accommodations with coffee/tea makers and hair dryers. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 3035 square feet (282 square meters) include conference space. This business-friendly hotel also offers a garden, concierge services, and a fireplace in the lobby. Parking is available onsite for a surcharge.

Mercure Wigan Oak Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
Mercure Wigan Oak Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 8 to 13.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,035 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1991
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 8 to 13.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Wigan
Hotel Mercure Wigan Oak
Mercure Hotel Wigan
Mercure Oak
Mercure Oak Hotel
Mercure Oak Wigan
Mercure Wigan
Mercure Wigan Oak
Mercure Wigan Oak Hotel
Wigan Oak
Mercure Wigan Oak Hotel United Kingdom
Wigan Quality Hotel
Mercure Wigan Oak Hotel Hotel
Mercure Wigan Oak Hotel Wigan
Mercure Wigan Oak Hotel Hotel Wigan

Mercure Wigan Oak Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 168 out of 560 reviews" "
Rating 8 - Good. 223 out of 560 reviews" "
Rating 6 - Okay. 110 out of 560 reviews" "
Rating 4 - Poor. 51 out of 560 reviews" "
Rating 2 - Terrible. 8 out of 560 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Kevin

Business traveler
little disappointed
Arrived a little late, around 21:00. Waited a good 5 minuted before anyone arrived to check me in. Hotel was a bit dated, i could see that they were understaffed. People in the bar waiting a while to be served, lots of dirty plates and glasses laying around. I spotted a glass on the side with some beer left when i came back from dinner. The same glass was still there in the morning when i checked out. Room was fine, clean and a good size.
Stayed 1 night in Mar 2020

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very pleasant
Staff unhelpful from booking in until we left. Room was dusty and only one plug socket. View of the delivery area wasn't very interesting and the yard is very unkept. We were not told where the breakfast area was or where the food was served from. The bar was left unattended so I went to the pub across the road. All the staff seemed to be interested in was where they were going and what time they got in. We have stayed in many hotels over the years and this is by far the worst. We won't be going back.
Stayed 2 nights in Mar 2020

8/10 Good

Hannah

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
The room had a bed and en suite. Facilities basic.
Stayed 1 night in Feb 2020

8/10 Good

Emma

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on
Nothing too much bother. Friendly team clean room. Loads of free parking all good
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Everything was fine. The hotel is a bit dated and could do with updating.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Room 407
One of the towels had brown stuff on it. Crack in the ceiling in the left corner where the shower was. "Double bed" was two single beds and room was slightly clean. I'd have gotten stuff changed if we were there more than one night.
Stayed 1 night in Jan 2020

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice room the beds were very comfortable the rooms were very warm
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Good position for town. Friendly staff. Nice bedroom and bathroom with comfortable bed.
Stayed 2 nights in Dec 2019

4/10 Poor

Phil

Business traveler
Disliked: Property conditions & facilities
Tired hotel in desperate need of updating
A very tired hotel in desperate need of decoration and updating
Stayed 1 night in Nov 2019

10/10 Excellent

YU WUN

Stayed 3 nights in Nov 2019

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here frequently when visiting family
Stayed 1 night in Nov 2019

6/10 Okay

Francesca

Business traveler
Liked: Cleanliness, staff & service, room comfort
Noise level high , mess in coriander , could hear next door both sides going to the toilet functions early hours morning doors banging while trying to sleep
Stayed 1 night in Nov 2019

10/10 Excellent

Eisimat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Paul

Stayed 1 night in Oct 2019