3-star Wil hotel with 1 restaurants, connected to a shopping center
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Hotel Schwanen offers 24 accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with cable channels. Bathrooms include slippers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel Schwanen is a smoke-free property.
Restaurant swan21 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Restaurant SchwanenGrill - This steakhouse specializes in American cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open select days.
Room service (during limited hours) is available.
Languages
English, French, German, Greek, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Onsite parking options include a garage
Food and drink
A bar/lounge
A restaurant
Restaurants on site
Restaurant SchwanenGrill
Restaurant swan21
Family friendly
Laundry facilities
Soundproofed rooms
Travel crib
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Terrace
Accessibility
No elevator
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
40-inch flat-screen TV with cable channels
Food and drink
Free bottled water
Limited room service
More
Connecting rooms available
Desk
Desk chair
Electrical adapters
Free local calls
Heating
Iron/ironing board on request
Laptop workspace
Phone
Portable fan
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 AM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 16
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk, lockbox
Pets
Pets allowed for an extra charge of CHF 15 per pet, per night
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CHF 40.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: CHF 15 per pet, per night
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CHF 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Schwanen Hotel Wil
Schwanen Hotel
Schwanen Wil
Schwanen
Schwanen Hotel Wil
Schwanen Wil
Hotel Schwanen Wil
Wil Schwanen Hotel
Hotel Schwanen
Schwanen Hotel
Schwanen
Hotel Schwanen Wil
Hotel Schwanen Hotel
Hotel Schwanen Hotel Wil
Hotel Schwanen Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 22 out of 48 reviews
10 - Excellent
22
Rating 8 - Good. 24 out of 48 reviews
8 - Good
24
Rating 6 - Okay. 2 out of 48 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 48 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 48 reviews
2 - Terrible
0
9.4/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Nicholas
Jul 21, 2024
Liked: Cleanliness, staff & service
Overall, a nice hotel. Very clean and the staff are pleasant. No air conditioning in the summer. The breakfast is very basic, you may want to buy a breakfast elsewhere if you're hungry.
I am very happy with the all sataff and i like it the Hotel very nice hotel clean staff attitude polite and kind they well come you i never seen like this hotel i am traveling a lot this was not 3 star hotel same like five star service
Thank you very much
Last minute booking which was actually overbooked. However the manager still accommodated me and made sure I had a room although it was later in the evening. Had a early 4 AM check out and they made sure I was able to get my rental car out of the secured garage at that time. Used the restaurant after check-in which had excellent service and excellent quality of food and beverages. I normally stay at the big name hotel brands but due to no availability I choose this hotel last minute and now will definitely return back here. What a gem!
Decent hotel in centre with parking.
Elena and Deborah worked so hard in the restaurant.
Verified traveler
Stayed 1 night in Nov 2021
6/10 Okay
Daniel
Business traveler
Apr 30, 2025
Disliked: Property conditions & facilities
Spørg vedr ekstrabetaling morgenmad INDEN spisning
Behageligt ophold.
Men blev opkrævet 30 CHF, for morgenmad.
Da jeg ikke kunne bekræfte ved hjælp min kvittering morgenmad var inkluderet, måtte jeg betale.
I skriver dog at i skriver at “Morgenmadsbuffet er inkluderet”, under “faciliteter”, i beskrivelse af hotellet.
Desuden blev jeg først gjort opmærksom på den ekstra udgift, efter at have indtaget måltiderne de 2 morgener. Derved kunne jeg ikke fravælge dette.😡
De kamers zijn eenvoudig maar belangrijk schoon. Idem de badkamer, echter een lege zeepflacon in de douche. Deze zou gevuld worden na melding wat niet is opgelost. Het ontbijt is ok, niet overvloedig.
Parkeergarage erg klein, gratis. Parkeerplaats buiten minimaal.
Ein super Hotel an guter Lage mit Parkplätzen direkt in Front.
Das Morgenbüffet bietet sehr viel.
Der Kirchenturm ist gut hörbar was mich nicht störte, sollte man jedoch eventuell berücksichtigen.