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Our toilet wouldn’t flush. We informed staff, but they did nothing. Then we lost lights in our room. Staff actually said to me “ I don’t know what to do”. Room was nice, but old. Staff was friendly, but ultimately unhelpful. Probably wouldn’t stay here again.

A beautiful boutique hotel Great service… super helpful staff Fantastic location Highly recommend

Very helpfull polite staff

This was a great place to stay. So close to the metro. Large room with good amenities. I was only disappointed that they didn’t have a lighter blanket. The duvet was too hot for me. I ended up using two bath towels as a blanket. Otherwise everything was great.

Perfect!

Cute hotel right in the center of the museum campus. I came during the heatwave of June 2026 and the per-room adjustable AC blew nice and cold through the night. Shower was big and clean, and the bed was huge and comfortable. I even had a big fridge with a freezer which was amazing. Loved my stay here and would come again

We lived staying at SANA Berlin. It’s conveniently located a few blocks away from public transportation (Bus, U-Bahn); breakfast is amazing and plentiful and the facilities are spotless and modern. We travelled with young children. Could not recommend more!